As of March 6th 2019, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
Avoid DUX at all cost.
I am an Electrical Contractor, I purchased this product 13 months ago because it is Australian made. I plead with all potential customers run a mile if someone attempts to sell you a DUX. I'm sorry to say but they are rubbish the thermostats that control the heater element and therefore the water temp will brake seconds after the 12 month warranty on electrical parts expires which means you will have no hot water or 100 degree c. For your kids sake avoid at all costs.
BTW shame on Bunnings for promoting this product.
QLD Electrical contractors Lic 80256
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.