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Dux Proflo

Dux Proflo (page 2 of 9)

25S1 (25L), 25W124P (25L, Plug In), 50S1 (50L), 80T1 (80L), 125T1 (125L) and 23 more
3.3 from 173 reviews

Great and Reliable Product

This is the hot water system which replaces my old Dux water system. The old Dux has been using for 19 years without a problem. The new system works very well and reliable. The technician who installed the new Dux system was very professional, tidy and the new Dux looks very nice. I’m happy the new Dux hot water system.

Purchased in February 2019 at DuxConnect for $1,746.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 2 person(s)
Functionality
Temperature Consistency
Heating Speed
1 comment
Hi Tom, Thank you so much for your excellent review. We totally value you being our loyal customer and helping to share the word about us. Our team is always here for you anytime. Regards, The Dux Team

Reliable and easy installation

I had a Dux system that lasted 18 years so it was a no brainer to replace the old with the same. The installation and service from Dux was easy

Purchased in February 2019 at Bunnings Warehouse for $1,200.00.

Build Quality
Value for Money
Cleaning & Maintenance
Household Size 1 person(s)
Functionality
Heating Speed
1 comment
Hi Fordfalcongt, You're the best! Thank you again for sharing such a positive experience. It means a lot to us. Regards, The Dux Team

Goes good.

Have had for 6 months now. Temperature consistent and meets our needs easily - only my wife and I but with guests staying for a few days (like another couple or family) has done the job. Good value for money.

Purchased in October 2018 at Bunnings Warehouse for $1,050.00.

Build Quality
Value for Money
Noise Level
Household Size 2 person(s)
Functionality
Temperature Consistency
Heating Speed
1 comment
Hi Tim, Thank you for taking time to leave an excellent review. We do appreciate your business. Please email us at help@dux.com.au if we can help for you in the future. Cheers, The Dux Team

Best on the market

Have never run out of hot water family of 4 constant temperature this is my third unit in 23 yrs one in
1996--2005 2005--2018 now have same unit 2018--? not bad for a storage hot water system the first one went after 9 yrs and was replaced free of charge no hassles fantastic customer service.

Purchased in November 2018 at bunnings.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 4 person(s)
Functionality
Temperature Consistency
Heating Speed
1 comment
Hi Ron, Thank you so much for your excellent review. We totally value you being our loyal customer and helping to share the word about us. Our team is always here for you anytime. Cheers, The Dux Team

Dux is great

Very happy with Dux Electric Proflo. Been using Dux for years and this time we need a new one. Installation is smooth. Always satisfied. Dux is trustworthy. Thank you Dux.

Purchased in July 2018 at Bunnings Warehouse for $1,324.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 4 person(s)
Functionality
Temperature Consistency
Heating Speed
1 comment
Hi Helen, Reading your review made our day! Thank you for taking the time to leave us such a nice review. Cheers, The Dux Team

Reasonable price, excellent service

Replaced old Dux system after 18 years of service with the new one. The installer from Dux came on time, quickly removed the old system and installed the new one. Very happy so far.

Purchased in March 2019 at Bunnings Warehouse for $1,290.00.

Build Quality
Household Size 2 person(s)
Functionality
Temperature Consistency
1 comment
Hi Vlad, Thank you so much for your excellent review. We totally value you being our loyal customer and helping to share the word about us. Our team is always here for you anytime. Cheers, The Dux Team

Happy with Dux System

Purchased & installed by Bunnings. Very Happy so far with it. Installation company explained everything, installed the product and also collected the old tank. Installer was very tidy and did a neat job.

Purchased in January 2018.

1 comment
Hi Rajiv, Thank you so much for your excellent review and sharing such a positive experience. Our team is always here for you anytime. Cheers, The Dux Team

Excellent System

Excellent system, quick and easy installation. Ordered one day and it was installed the next. Old system was removed. It was a hassle free process. Would highly recommend a dux

Purchased in January 2018 for $1,000.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 4 person(s)
Functionality
Temperature Consistency
Heating Speed
1 comment
Hi Vicki, We're so happy to hear that from you. Thank you so much for taking time to share your positive feedback. It means a lot to us. Feel free to email help@dux.com.au for any concerns. Regards, The Dux Team

The HWS works fine now after initial problems with it.

We had a faulty valve which had to be replaced. The problem for us was the inaccurate and misleading information provided and the fact that the installing plumber was not permitted by DUX to install the system to properly suit our needs. Had we had the correct information we would have hired another plumber to install rather that the DUX plumber.

Purchased in December 2018 at Bunnings Warehouse.

Build Quality
Cleaning & Maintenance
Household Size 2 person(s)
Functionality
Temperature Consistency
Heating Speed
2 comments
Hi Des, We apologise for any inconvenience this may have caused you. If you can email through your name, phone number, address where the unit is installed and serial number of the unit to help@dux.com.au we would greatly appreciate it. Best regards, The Dux TeamDux has already told me that there is nothing they will do about it. Bunnings also got involved but went suspiciously quiet just before DUX advised that it was not their problem.

Fabulous price, installation and service

This has been fantastic coping with my busy family of four, dishwasher, laundry usage on a daily basis - bought it a year ago today and it has never let us down. The price was nearly half that of others that I was quoted and the customer service was professional, friendly and extremely quick. The workman who installed it was equally professional, friendly and easy to talk to. I love this choice and highly recommend this product to others.

Purchased in April 2018 at Bunnings Warehouse.

Build Quality
Value for Money
Household Size 4 person(s)
Functionality
Temperature Consistency
Heating Speed
1 comment
Hi Ros, Thank you for taking time to leave an excellent review. We are incredibly grateful that you took time out to leave the review!! Please email us at help@dux.com.au if we can help for you in the future. Cheers, The Dux Team

Excellent

Replaced a old Saxon system. The new system covers the demands of a young family. I was worried that due to being in a limited space performance would be limited

Purchased in March 2019 at Bunnings Warehouse for $1,390.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 3 person(s)
Functionality
Temperature Consistency
Heating Speed
1 comment
Hi Scott, Thank you for sharing such a positive experience. It means a lot to us. Could you email through your full name, phone number, address where the unit is installed and serial number of the unit to help@dux.com.au so we can arrange a special thank you? Cheers, The Dux Team

dux hot water system

My hot water system,works well,my last hot water system was the same brand,and lasted well over 15years with out a problem,insulation was quick and thorough,would definitely recommend.never ran out of hot water from either my old or new system,great to deal with.

Purchased in June 2018 for $899.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 2 person(s)
Functionality
Temperature Consistency
Heating Speed
1 comment
Hi Smith, Thank you so much for your excellent review. We totally value you being our loyal customer and helping to share the word about us. Our team is always here for you anytime. Could you email through your phone number, address where the unit is installed and serial number of the unit to help@dux.com.au so we can arrange a special thank you? Cheers, The Dux Team

Much better than dealing with my old gas tanks

No mucking around with switching over gas tanks and ordering gas all the time, always got hot water, a great purchase done through Bunnings. Good consistent temperature unlike the old gas system.

Purchased in October 2018.

Value for Money
1 comment
Hi Joanne, Thank you for taking time to leave an excellent review. We do appreciate your business. Please email us at help@dux.com.au if we can help for you in the future. Regards, The Dux Team

Great hws water is always hot

This hws is fantastic, always have hot water, never run out, recommend it to any family, well priced at bunnings, installed by bunnings recommended plumber and electrician, good warranty on hws too

Purchased in November 2018 at Bunnings Warehouse for $860.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 2 person(s)
Functionality
Temperature Consistency
Heating Speed
1 comment
Hi Ragdoll01, Thank you for taking time to leave an excellent review. We do appreciate your business. Could you email through your phone number, address where the unit is installed, model number and serial number of the unit to help@dux.com.au so we can arrange a special thank you? Cheers, The Dux Team

Excellent product

Installed to replace a very old Saxon unit and price, value and performance have all been excellent. Couldn't have been happier with Bunnings as the installers either, very professional, quick and expert.

Purchased in June 2018 for $1,437.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 1 person(s)
Functionality
Temperature Consistency
Heating Speed
1 comment
Hi Richard, Your excellent review made our day! We're so happy to hear that from you. Thank you so much for taking time to share your positive feedback. Regards, The Dux Team

Pretty good function and capacity for small family and ticks along nicely

No issues to date....and no drams ...just what you want. Happy to.say when we had lots of visitors from UK it didn't falter or run out of hot water. Was bit worried how it would handle, but all.good.

Purchased in December 2018 at Bunnings Warehouse for $1,500.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 3 person(s)
Functionality
Temperature Consistency
Heating Speed
1 comment
Hi Col, We're so happy to hear that from you. Thank you so much for taking time to share your positive feedback. Could you email through your phone number, address where the unit is installed and serial number of the unit to help@dux.com.au so we can arrange a special thank you? Regards, The Dux Team

Cheap to run, always get hot water, no problems with it at all!

My electricity bill has been lower since having one of these installed. The old one sucked the life out of my electricity bill. This new one has lowered the bill and it works awesome!
Heat is finally retained during my shower and I need longer ones when washing my hair.
Temperature stayed the same.
Works well, can highly recommend it to anyone looking to upgrade/replace their current one.

Purchased in July 2018 at Bunnings Warehouse for $759.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 2 person(s)
Functionality
Temperature Consistency
Heating Speed
1 comment
Hi Sharon, Thank you for taking time to leave an excellent review. We do appreciate your business. Please email us at help@dux.com.au if we can help for you in the future. All the best, The Dux Team

Reliable Hot Water

This is our second Dux Hot Water system that was chosen on the performance of our first system. The new 250L Dux Proflow is proving to be just as reliable. Highly recommend it!

Purchased in July 2018 at Bunnings Warehouse for $920.00.

Build Quality
Value for Money
Cleaning & Maintenance
Functionality
Temperature Consistency
Heating Speed
1 comment
Hi Phil, You're the best! Thank you again for sharing such a positive experience. It means a lot to us. Cheers, The Dux Team

This is a great Electric HWS for a Large Family!

Unit copes quite well with high demand. With a little commonsense, with some of the family showering in the morning, whilst others shower in the evening; then no worries, with cool water, in the middle of winter.
We are in Brisbane, Queensland.

Purchased in February 2018 for $1,878.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 8 person(s)
Functionality
Temperature Consistency
Heating Speed
2 comments
Hi Terry, Reading your review made our day! We are incredibly grateful that you took time out to leave the review!! Could you email through your full name, phone number, address where the unit is installed and serial number of the unit to help@dux.com.au so we can arrange a special thank you? Best regards, The Dux TeamDear Dux Help Team, Thank you for your email. My full details are as follows: Name: Terry Osborne; Phone Number 0490860833; Installation Home Address: 61 Peppercorn Street, Sunnybank Hills, Brisbane, Queensland 4109; Model No.: 400THMB136; Serial No.: 18011820190H; Date Manufactured: 18/01/2018; Date Ordered: 01/02/2018; Invoice No.: 011971747-1. Regards, Terry Osborne.

Very happy with my hot water system

This is a really good brand we just replace a hot water system after 17 years with exactly the same one I'm very impressed with all the installment where we purchased it from they offered to install it

Purchased in January 2019.

1 comment
Hi Happy Customer, Reading your review made our day! Thank you for taking the time to leave us such a nice review. We are incredibly grateful that you took time out to leave the review!! Cheers, The Dux Team

Page 2 of 9

Questions & Answers

Our system has no identifying stickers, scratched off ..?! height tells me it's a 125lt the thermostat is EWT1L2-523 (6/4/20060) element plate says Kawa 051C 240/3600dux p/n 0102 the element or thermostat must be defective as we only get luke warm water for a few days now.. Does Dux still sell elements and thermostats for these models? (Perth)
1 answer
Hi Rick, Our team would like to speak with you at your earliest convenience so we can get this sorted. To locate your details easier, can you email through your full name, phone number, address where the unit is installed and serial number of the unit to help@dux.com.au? Regards, The Dux Team

I have a leak coming from the bracket bolted onto the electric hot water system under the cover maked temperature control. Do I need a plumber to resove this? I am a bit nervous about either over tightening the bolts or in fact removing thrm and causing a flood.
1 answer
Hi Awanohi, We'd be happy to assist you with your question. If you can email through your full name, phone number, model number, address where the unit is installed and serial number of the unit to help@dux.com.au it would be much appreciated. Regards, The Dux Team

Hi I'm from Singapore and am using a 29p1-18 for the last 10 years or more. Recently there is leakage from the side and we were afraid to turn on. We like to replace but can you tell us your agent in Singapore we would very much like to use back your product? Thanks
1 answer
Would not have a clue mate. I live in Australia so don’t have that info for you. Good luck with your quest.

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