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Dux Sunpro D3F136T2AC

Dux Sunpro D3F136T2AC

1.0 from 4 reviews

Reviews

Review distribution

5 star
0
4 star
0
3 star
0
2 star
0
1 star
4

Pat

PatSunshine Coast

Extremely disappointed, Efflorescence in the Solar Panels on two Homes Dux not intereseted

published

As a Design and Build Company, we are very disappointed with Dux Solar Hotwater Systems. We had a number of Solar Hotwater Systems installed on Projects for the last 15 years with little to no problems until we started using the Dux system. We have large areas visible from the road of white efflorescence buildup within the panels the projects were built 3 and 4 years ago. Advice from Dux is that they only warrant the panels if they leak.
Hopefully, Dux will change their position on their refusal to address this issue as it presents their product in a very poor light.

Date PurchasedAug 2013

Stay away from this company

published
1 comment
Dux
Dux H.Dux

Hi Trevor, We are sorry to hear of your experience, we would like to investigate this issue further, please email us at feedback@dux.com.au with reference number PRW237, please include your 12 digit serial number.
Thanks Dux Aftersales

Frustrated Dux Solar Hot Water Owner

published
1 comment
Dux
Dux H.Dux

Hi Christie, We are sorry to hear of your experience, we would like to investigate this issue further, please email us at feedback@dux.com.au with reference number PRW235, please include your 12 digit serial number.
Thanks Dux After sales

Shaun B

Shaun BForest Lake

Dux frost valve fails again! Avoid this company!

published
1 comment
Dux
Dux H.Dux

Hi Shaun, We are sorry to hear of your experience, we would like to investigate this issue further, please email us at feedback@dux.com.au with reference number PRW233, please include your 12 digit serial number.


See all Dux Sunpro reviews

Questions & Answers

peter

peterasked

Hi
We have a sunpro prodigy 3 and its only 7 years old we have had to change the frost valve twice already. Last week city west water rang and said we are using 1900 litres a day so i checked everywhere and found that its the frost valve running like crazy at night again. I cant afford to keep replacing it is there anything else i can do??
Thanks
Peter

2 answers
Dux
Dux H.Dux

Hi Peter, It is very unfortunate that the frost valves have failed twice in the 7 years. In many areas of Australia it is required to have a frost valve installed on your solar collectors. What state do you live in? If you would like to discuss further please call 1300 365 115 - option 2. Regards Dux After Sales.

Jewels
Jewels

Brand new 5 years ago .... First 3 months the frost valve was faulty ....now, up for the fifth! Come on! What is with this? I live sth east Qld...nights are 15+ and on tank water with brand new tank pump going from before 7pm until after 8.30am! Not happy Jan :(


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Details

CategorySolar Water Heaters
Release dateApr 2008
Replaced byDux Ecosmart Electric Boosted Solar
Compare all Dux Sunpro

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