As of March 6th 2019, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
1 question from our users
We have a sunpro prodigy 3 and its only 7 years old we have had to change the frost valve twice already. Last week city west water rang and said we are using 1900 litres a day so i checked everywhere and found that its the frost valve running like crazy at night again. I cant afford to keep replacing it is there anything else i can do??
Hi Peter, It is very unfortunate that the frost valves have failed twice in the 7 years. In many areas of Australia it is required to have a frost valve installed on your solar collectors. What state do you live in? If you would like to discuss further please call 1300 365 115 - option 2. Regards Dux After Sales.
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