As of March 6th 2019, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
Best investment I have made.
We have had the 400 litre Electric Boosted Sunpro with 3 panels on our roof now for almost 10 years.
We have not had one single ounce of trouble. Our hot water basically costs us nothing, except for the service availability charge and the odd time we have to turn on the booster during extended periods of rain. It is serviced yearly and we are now due for a new anode. I don't know why anybody would go gas boosted. Off peak electric or time of use electric to me is the best way to go.
Our system was installed by a competent plumber and electri...
Dux Solar hot water is very expensive and environmentally harmfull.
I have an electric boosted Dux Sunpro 400 litre, 3 panel system, it was installed on 20/2/2009. The cost of the unit plus installation was $4300 after rebates. So far 2 broken frost valves, 1 fixed under warranty the other cost $300 replaced by a plumber and now 2 leaking panels need replacement, estimate $2000 plus. So five and a half years of solar water has cost me $6600 + the electricity for the booster + the cost of leaking water, estimate $1000. Total cost $7600. That is $1382 per year just for hot water, more than my total yearly electri...city bill. This is very expensive hot water, not just monetarily but for the environment, throwing out broken systems and replacing every 5 years is simply a resource waste. Even when this system is working properly, in winter it dumps heaps of water through the frost valve. I contacted Dux on 25/8/14 and they were unsympathetic to the system being just 6 months out of warranty and had no care for the poor quality product they sell. Avoid the Dux brand, their 5 year warranty is pathetic and their product is garbage. Initial environmental feelgood factor with solar and supposedly free hot water from the sun. Very expensive to install and maintain.. Cost and waste of water when unit fails. Very high cost of hot water. Constant worry about system failing.
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