??!
3 photos
Dux Sunpro DL15DT3DC

Dux Sunpro DL15DT3DC

2.0 from 3 reviews

Reviews

2.0

3 reviews
5
(0)
4
(1)
3
(0)
2
(0)
1
(2)
    Previous
    Next
    Citra

    Citra

    • 2 reviews
    • 2 likes

    Good warranty service

    published

    I have my rental property installed with a water heater from Dux Sunpro 4 years ago. It never really had any trouble until around last week when my tenants complained of having no hot water. Since it was still under 5 year warranty, I emailed Dux about the problem and they were very quick to respond to the problem. They sent someone to look at the unit within 1 working day, and had the problem fixed right away. Thank you :)

    Date PurchasedFeb 2012
    Yogi bear

    Yogi bearDunolly, Victoria

    • 19 reviews
    • 13 likes

    Pretty dismal

    published

    New home with one of these pre boosted gas solar water heaters MP15. Don't know what is going on here but since moving in, the gas consumption has doubled from previous homes that we have lived in. Even without a solar boosted hot water service, the gas and water consumption was lower. In summer it drips water almost all day long, every day and in winter, I don't know why but it keeps turning on the gas and heating, even when we are asleep or not at home. I thought they only heat water when someone turns on the hot water tap. The water coming inside the house is so hot, it can scald you

    5 comments
    Dux
    Dux H.Dux

    Hi Yogi Bear We are sorry to hear of your experience, we would like to investigate this issue further, please email us at feedback@dux.com.au with reference number PRW248, please include your 12 digit serial number. Thanks Dux Hot Water.

    Yogi bear
    Yogi bear
    Yogi bear
    Yogi bear
    Moniq Lee

    Moniq LeeSYDNEY

    Terrible system! part goes wrong after another

    published

    We built our house in 2012 and our builder installed DUX Sunpro in LPG with 3 solar panels. I did not know DUX was a high maintenance item! we had Rheem b4 and never gave a trouble for 10 years. For the first year, callout was made 2 times which was under warranty. After warranty expired, $$$ spent on igniter, fuses, boosters.. Etc. Spent over $1000 over 3 years.
    Now.. Water is leaking from solar on roof to the gutter, wasting water and $$$.
    I'm now wondering if it's best to replace to another brand. Avoid Dux solar at all cost.. Worst mistake I made, not researching...

    Solar Water Heaters

    Find out how Dux Sunpro DL15DT3DC compares to other Solar Water Heaters

    Know better, choose better.

    Compare all
    See all Dux Sunpro reviews

    Questions & Answers

    Sorry, there are no questions about Dux Sunpro DL15DT3DC but you can read 75 questions about Dux Sunpro.

    Get an answer from our members and Dux representatives

    ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.