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DVD Shelf

DVD Shelf (page 2 of 2)

3.7 from 35 reviews

See the Best Music / DVD Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
20
4 star
4
3 star
0
2 star
1
1 star
10

Mikeyg

MikeygSouth East Queensland, QLD

  • 5 reviews
  • 5 likes
  • Verified customer

Received in Excellent Condition in a timely manner

published

I bought a copy of Daniel Boone TV Box Set Brand new in perfect condition. I emailed and spoke to Shaun over the phone and he was quick with his responses. Very happy and will shop with him again.


Disco Fox

Disco FoxAdelaide

Great customer service

published

Excellent range of television series box sets that are often hard to obtain in Australia. The communication from DVD-Shelf was excellent, so that I knew exactly the status of my order at all times until it arrived. The order arrived promptly, safely & was well packaged.

Faultless customer service

published

So impressed by the service I received. There were a couple of issues with my order but every email I sent received a swift and personal reply. Shaun is great to deal with and demonstrates real integrity in his intention to get it right for his customers.

Perfect!

published

My DVDs were packaged so they wouldn't get damaged, the communication is outstanding, quick, easy to navigate the site and fast delivery. Thankyou!


trevor

trevorBAULKHAM HILLS

  • Verified customer

Best DVD web site Best and most helpful and excellent prices

published

Always found to be helpful and any issues damage or missing always rectified and replaced the DVD
Has the latest DVDs in particular series shows. The site always responds in a quick timely manner and assists with all inquiries


Bit late but can live with that.

published

Bit slow coming but good communication about the delay. It didn't arrive on time and Shaun said it was late leaving but did arrive so all good.


Great!

published

The box set came quickly after ordering it, great, safe packaging and in perfect condition. Very happy with the purchase!


Very happy

published

My DVD came in about three weeks after purchase. Very well packaged and was not bootleg.I had so much anxiety, and I feared that I wasted $38 on a copied DVD, which wasn't the case. Also, on the menu page turn off subtitles because when you start watching it will have subtitles.

Disappointed

published

Thought DVD’s would be original but obviously not, pixelated and sometimes sound disappears. Will not buy from here ever again.

  • Verified customer

Thank you resend the faulty DVD "Stranger Things - Season 2"

published

I received my dvd's today.

Disappointingly although they had the firm wrap on them when I opened up the second series which was supposed to have 3 discs it only had 2 (the case was broken )

But Shaun send me the replacement for a new set and let me keep the faulty one.
Thank you!


Extremely happy..

published

Received brand new dvd exactly as described. .works perfectly. Not a copy ..very happy with delivery. Very happy with seller. Thank you


Renaye

Renaye

  • 2 reviews
  • 2 likes

So disappointing

published

Ordered a dvd for my disabled son and after him racing to the mailbox every day for 2 weeks I contacted them to be told "the dvd is out of stock and you were sent an automated email stating it had been sent and we 'forgot' to tell you!!" My autistic, intellectually disabled son was distraught! Don't think they can comprehend the consequences.......do not buy from this company!


Non Delivery

published

Don’t purchase from this company. I ordered two DVD’s a month ago and still haven’t received anything. I had my doubts about this company and wish I had stuck with reputable sites like Amazon.


ToniB

ToniBMelbourne

  • 2 reviews

Probably pirated

published

This site is selling a dvd series two months before the Australian release date but with PAL format. I doubt if it's original and based on the previous review, I'm glad I didn't risk it.

Frustrated

Frustrated

  • 3 reviews
  • 3 likes
  • Verified customer

Warning - copied DVD's

published

I purchased three sets of DVD' s from this supplier only to find that at least one set (and I suspect all) are not originals. I suppose I should have realised when the delivery time was 6 to 10 days.

I then sent an email indicating my disappointment at being supplied copies and I have had no further communication from the supplier.

So if you want original DVD’s DON’T buy from this company.


Page 2 of 2

Questions & Answers

Marley

Marleyasked

I ordered some DVD's on the 10/8/18, still nothing, however email states that I have received them??? Tried contacting this Shaun, NO ANSWER, EVER! Tried emailing them and email kept returning?? Tried Messenger on their FB page, still no reply!! Is this a fake company?

5 answers
Ccc
Ccc

No, this is 100% not a fake company, I'm pretty sure it's a very small business though. I paid the extra postage charge which might explain why I received them so quickly. I think if you don't pay the extra postage it can take 3 weeks to arrive. As I wrote in my review I ordered on a Sat & they were on my doorstep the following Fri. Before I ordered I emailed him to see if there was another way to pay as I didn't have a Paypal account. He replied to my email shortly after. I was initially unsure about whether DVDSHELF was real or a scam but I can tell you without any doubt it is real. What did you actually order from DVDSHELF? You say you've waited 10 days, I wouldn't be alarmed yet (especially if you didn't pay the extra postage for quickest delivery) Be patient & let me know how it progresses.

Frustrated
Frustrated

Hi Marley
It took me nearly a month to get my DVD's as I think they come from China. I know that when I got them I found out they WHERE NOT ORIGINALS. I did expess my disappopintment about this as their web site looks like they are selling original copies. I got no reply !!!
So if you are happy with getting copies you'll get them in about a month. If you want originals Buy somewhere else.

Marley
Marley

Hi all, I just received my DVD's, they seem to be ok, however the packaging is a little different from the others I have, as these are seasoned DVD's from a sitcom...finally got a message from Shaun, in which he was very nice and apologetic. I have ordered from am American Company, cant remember their name, I didn't pay a postage fee, and they arrived in 4 working days. Thank you all for your advice.... :)


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