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Dynamic Home Enhancements Questions & Answers
SA, Adelaide, NSW, Central Coast, QLD, Cairns, WA, Perth (See All)7 questions from our users
My mother's roller shutter crashed, she lives in victoria, we rang the number on the shutter which took us to Queensland at the time the boarders were closed and told us there was nothing they could do until they reopened. I asked if they could find someone in victora to come and fix it, they told me they no longer have a rep. There as it didn't work out for them.
So I waited a few months and rang again, they said boarders were still closed, so I asked if they could touch base with me and not leave us without updates as to when they could come they said thy would but never heard from them again.
I phoned again recently, a girl by the name of Amber responded my calls, and said she would leave a note on Bruce's desk so he could get in touch no response. I rang again she told me he had gastro and would probably be off work a couple of days ,again she left a note on his desk. I am still waiting on a call back this now 4 days that I'm waiting since my last call , I said to Amber if she could call me back for updates on what is happening, no response. My question is why are these companies allowed to sell in a state where they don't follow up on services. They should never be allowed to do that. I just read of another Victorian whose dynamic shutter stopped working and didn't know who to ring. I hope this letter prompts someone decent to follow up on these issues.
Hi Mirella, thank you for your question in regards to the repair. We are currently organising the trips for Country Victoria and will most definitely get in contact with you to organise it. We do apol...
Read moreogise for the wait and unfortunately Covid 19 it has made it hard to get to Victoria but we will definitely sort this out for you, thank you for your patience.Would you mind telling me roughly when that's going to be and how will you contact me when you do come? Thankyou.
I have spoken to the repairs manager and he is in the process of organising the trip, he will then contact you with the information ASAP. Thank you!!
Do you offer a measure and install service in Sydney?
Yes, google Dynamic Home Enhancements
Hello! Thankyou for your question. Yes we sure do! Feel free to contact our office or private message us your details so we that we can arrange this for you!
Does this company do the hard sell thing of calling their boss to get the best price and you have to sign up on the day to get the cheap price?
Yes
Hi Jazzyn, thankyou for your question! We are more than happy to give you a competitive offer with a no-obligation quote. If interested, please private message us your contact details and we can discuss the process in further detail!
Yes I live on the mid north coast 2423 am waiting for shutters to be installed. Has been 8 weeks now and have not received any response after numerous phone calls. ?
Hi Susan, if you could please provide us with your order number so we can have a look into your order and contact you.
Thanks!
What do u do on bartercard
who do i contact for service in Victoria .my roller shutter has stopped working
Can you please tell me the warranty on the roller shades?
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