Reviewer Photos & Videos
Very happy with the service and installation of the roller shutters
Michael was very clear on all aspects and instalment of the shutters , was very patient answering my questions. Matt and Zac who came to do the installation.... did an amazing job , very friendly and quietly did the work . Also happily accepted my offer of homemade biscuits and a cool drink at the completion..... was a warm day . Love my new shutters !
Beware of Pressure Salesman
We were disappointed & dissatisfied by the approach of the young man who came to us to quote for some roller shutters. He insisted that the quality of their product far surpasses all other competitors and gave us a quote for about $2500 per shutter. When we stated that we wanted to compare with other quotes first before contracting with any company he offered a reduction of $600 per shutter as part of a current special but we had to sign on the spot. If we agreed to display their company sign and sign on the spot we could get an almost 50%...reduction on the original quote. The Sales rep was persistent and had poor customer relationship skills. During his presentation time he contacted his superior who seemed to be coaching him on the next thing to offer us. We refused to sign on the day and since then we have had other quotes. All the products from 3 companies appear similar/identical. We did not feel confident trusting a company who felt the need to push a sale so much. Looking at previous reviews "Wombat" posted about similar experience 6 months ago. He further said the owner assured him that things were now being changed. I'd say nothing has changed.
Appear to be a quality product
2 Shutters installed around 1st October 2019, its nearly December and they have been up once, they have added security, i am amazed the number of friends that call in and don't even see them? is that because they blend in so well? we have asked for a quote for 2 more windows and one to cover a door this will completely secure the front of the building.........we recommend these
Needed a shutter to stop northern sun heating up the bedroom in summer. Sales pitch was fine, Craig advised when it was to be installed. Team turned up on the right day and time, installation went well with Brayden and Roland, no mess and no fuss. Made sure we were happy before finishing up. Good crew overall.
Loving having the roller blind - it improves privacy and weather control
Got back to us re installation earlier than predicted, installation well done - on time on the day - end product looks so good.
Follow up support as promised. Overall very happy with job and happy to display sign in front yard.
What a difference - temperature wise and in good looks!
We have been very pleased with the service given, the end result of the installation and the price. Brayden efficiently and patiently installed our five roller shutters and made sure that each area was cleaned up afterwards. The immediate effect of having the north-facing windows covered was so noticeable and those rooms are now much more pleasant to spend time in.
Our experience has been fantastic from the first meeting to the measure up to the install and now the company review to make sure the shutters are working like they should and that we are happy with our purchase.
The roller shutters we had installed in September have made a huge difference to the house, keeping the heat out and offering a sense of security.
The staff are a credit to the company, very young and energetic.
Would highly recommend this company and not having to pay a cent until they meet our satisfaction is another bonus.
We are so impressed that we have more roller shutters ordered and our daughter is about to do the same.
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