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Dynamic Home Enhancements
SA, Adelaide, NSW, Central Coast, QLD, Cairns, WA, Perth (See All)Pros
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Ver;y pushy salesman!! Marius measured up and installed our blinds and was very professional and friendly making the job easy for us. Equally professional were the electricians who, though faced with difficult connections, were very calm and friendly.
Drew the sales person was nice to speak too.
We got the blinds installed on time & the installers were also a great.
I had to leave site before the installation was complete.
Thanks for your honest Review Brian, we appreciate your feedback!
We ordered a ziptrack blind in December, end of January we had someone come to measure it. Despite making multiple phone calls to Dynamic (who had confirmed our blind had been made) the blind was not installed until the beginning of March. They kept saying they were contacting the installer and would get him to contact us, which kept not happening. When the installer FINALLY contacted us to make a booking he then cancelled. Took him days to contact us to rebook. Finally he rebooked. The day he was then booked to come, I was in hospital so I had...
Read more to get a family member to be there to meet the installer. He was late despite telling me we would be the first job of the day and then when I contacted him from hospital he said he got caught up on another job so he had lied to me. Job was finally installed that day. It is not 100% as was described to us by the salesman, we were told it would retract which it does not. Product still fine. Cannot be down in the wind as it knocks around. After the serious delay and poor effort from the installer, I would think twice about purchasing from Dynamic again which is a shame because our first experience with them getting a rollershutter was perfect from start to finish.Hi Amy, we're so sorry you haven't had the best experience with Dynamic this time round especially because you had such a good experience with your Roller Shutters. We appreciate your feedback as it h...
Read moreelps us grow as a company. We hope down the track if you have any further home improvement needs, we can assist you.
Installing crew arrived hours after arranged time.
Removal of existing awnings was done in a haphazard way,damaging several bricks in the process.
Cleanup after completion not good enough.
Shutters work well.Do exactly as said.
Hi Beejay,
Thank you for bringing this to our attention. We pride ourselves on our excellent product and customer service and are sorry to hear that your experience on this occasion didn’t meet our h...
Read moreigh expectations. We are glad to hear you are happy with your new Roller Shutters though.
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I can only suggest that if you live in my area (ne Victoria) get a quote from a local supplier. I went for all the sales crap and payed TWICE as much as I should have. (My fault not dynamic). Two identical shutters and half the price from a local fitter. Do your sums.
Questions & Answers
My mother's roller shutter crashed, she lives in victoria, we rang the number on the shutter which took us to Queensland at the time the boarders were closed and told us there was nothing they could do until they reopened. I asked if they could find someone in victora to come and fix it, they told me they no longer have a rep. There as it didn't work out for them.
So I waited a few months and rang again, they said boarders were still closed, so I asked if they could touch base with me and not leave us without updates as to when they could come they said thy would but never heard from them again.
I phoned again recently, a girl by the name of Amber responded my calls, and said she would leave a note on Bruce's desk so he could get in touch no response. I rang again she told me he had gastro and would probably be off work a couple of days ,again she left a note on his desk. I am still waiting on a call back this now 4 days that I'm waiting since my last call , I said to Amber if she could call me back for updates on what is happening, no response. My question is why are these companies allowed to sell in a state where they don't follow up on services. They should never be allowed to do that. I just read of another Victorian whose dynamic shutter stopped working and didn't know who to ring. I hope this letter prompts someone decent to follow up on these issues.
Hi Mirella, thank you for your question in regards to the repair. We are currently organising the trips for Country Victoria and will most definitely get in contact with you to organise it. We do apol...
Read moreogise for the wait and unfortunately Covid 19 it has made it hard to get to Victoria but we will definitely sort this out for you, thank you for your patience.
Would you mind telling me roughly when that's going to be and how will you contact me when you do come? Thankyou.
I have spoken to the repairs manager and he is in the process of organising the trip, he will then contact you with the information ASAP. Thank you!!
Do you offer a measure and install service in Sydney?
Yes, google Dynamic Home Enhancements
Hello! Thankyou for your question. Yes we sure do! Feel free to contact our office or private message us your details so we that we can arrange this for you!
Does this company do the hard sell thing of calling their boss to get the best price and you have to sign up on the day to get the cheap price?
Yes
Hi Jazzyn, thankyou for your question! We are more than happy to give you a competitive offer with a no-obligation quote. If interested, please private message us your contact details and we can discuss the process in further detail!
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Details
About Dynamic Home Enhancements
Dynamic Home Enhancements is a home improvement company that offers a range of blind and shutter products as well as roof restoration services.
You can buy roller shutters, outdoor blinds, or plantation shutters for both residential and commercial premises. If your roof is in need of a little TLC, then DHE has a team of highly experienced roof technicians who can perform roof restorations - these are guaranteed for 7 years.
In operation since 2010, DHE aims to set new standards for home improvements, creating high-quality products with excellent workmanship, and reliable customer service. DHE has offices in SA, NSW, QLD, and Perth, and also services regional Victoria.
Points of praise:
- Most reviewers found that the customer service they experienced with Dynamic Home Enhancements was excellent. They said that from their first point of contact through to installation and after sales service, the help they received was professional and friendly.
- Reviewers said that the quality and performance of the products themselves were great, with blinds and shutters being durable, functional, and looking great.
- According to reviews, technicians who came to their house to install blinds were on time and cleaned up after themselves, making the whole process a lot smoother for customers.
Extra Information
Dedicated Service
Great customer service & beautiful shutters
Great assistance provided by Lisa
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Hello, we are glad to hear that the installation was done professionally and they were friendly. We will make sure to pass this feedback on to the team, thank you!!