Having problems with a neighbors A/C since July 2018, rust and water over my balcony and it sounds like a jackhammer when on for long periods of time.
Have emailed Sarah Jedda numerous times with a response with owner has be notified.
Nothing has changed. Appalling service.
Jessica Kaye is the best Strata Manager that I have ever dealt with!!!
I own several investment properties and have dealt with numerous strata managers over the years. I can honestly say that Jess is the best strata manager that I have ever been involved with. Jess is extremely knowledgeable, prompt in responding to my queries, proactive in resolving issues and follows up on outstanding issues that would normally drag on (even when the onus is on others to provide information). Jess is a quality asset that Dynamic Property Services should be proud to have working as part of their organisation.
Excellent Strata Management Team
Our Strata Manager, Jessica Kaye, consistently provides excellent service, she is dedicated, actions items immediately, continuously keeps us up to date and researches the best service providers for any Strata related items we have that need attention.
Good support for a our strata and Building Management Committee
We get very good support and very quick turnarounds from our manager Mark Bentley, but would like to see a more flexible approach with the financial reports as they tend to be limited Iain format to suit our changing requirements.
DPS have been our buildings Strata Manager for a number of years now. Our Strata Manager Sarah Jedda is a pleasure to work with, she is very knowledgeable on Strata and Strata Laws, efficient in providing information we have requested and responds immediately to SCM members questions.
- Verified customer
Personable and helpful
Recently our entity has had trainee property manager Jessica Kaye working with us. Jess is friendly, helpful and very efficient, keeping us informed with how matters are progressing. Recently the EC have been dealing with a tricky issue and Jess has provided us with new solutions that she actioned quickly. To date her service has been above and beyond expectations.
Knowledgeable and Effective
Often we buy products or services that do not do as advertised. Dynamic provide the services they state. Good communications, timely response, feedback and professionalism. We even went through a change of Strata Manager which was completed seamlessly.
We expected to have a professional Strata Managing company - with Dynamic that is what we have.
Great Service, Strong Knowledge and very helpful
I find dynamic to be to objective and fair in what are often difficult and emotive conditions dealing with conflicting interest that are so often abound in BMC situations. They are prompt in their responses, factual and honest. I would have no hesitation recommending them
Size and depth of experience does matter
The consistency of professionalism is what is required from a modern strata company, not reliance on one person. Dynamic have the people and systems in place to deal with the every day problems as well as the strategic partners to deal with large issues such as defects and litigation. Size and experience does matter.
All this has occurred with a personal caring touch
Interested and timely
Mary at DPS is nothing short of wonderful. She has been associated with our building for some years and takes a personal interest. Combined with her knowledge of Strata issues and her ability to short-circuit any ‘situations’ that may arise, Mary can be relied on for her prompt attention and wise counsel. I couldn’t and wouldn’t do this job without her.
Knowledgeable and responsive
Our Strata Manager at DPS, Sarah is knowledgeable and responsive. If there is something she doesn't know at our meetings she finds out and communicates the information back to us in a timely manner. Both Sarah and her Assistant, Mary, support our decision making very well within the constraints of DPS.
Sarah from DPS is an excellent stata manager, who is knowledgeable, professional and efficient. Her assistance Mary is fantastic. They respond to enquiries in a timely manner. DPS represents our property efficiently and effectively. I would recommend them to any stata committee.
Questions & Answers
Why does your staff never reply to owners emails and voicemails regarding issues in buildings your Strata Managers are supposed to manage? Absolutely appalled at the unprofessionalism and ignorance.
Deborah H.Dynamic Property Services
Dear JK, Please accept our apologies for the fact that your emails and phone messages have gone unanswered. This is not the way we do business and we have clearly defined standards with respect to the answering of all communications. In order to allow us to investigate this issue more fully, we invite you to contact us on firstname.lastname@example.org with the particulars of your scheme, the person you were trying to contact and the matters you wished to discuss, so that we can try and resolve this matter to your satisfaction. Kind regards, The Dynamic Team
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