Don’t fall for the hype
The only positive of this vac is the suction. It does pick up the dirt, however ... that’s if the head you need to use at the time doesn’t twist over. My biggest issue is actually emptying it. It was sold to me as perfect for allergies, so easy to use and empty. No mess, no fuss! Well that’s a load of rubbish. Now if your lucky enough to get the barrel off the vac without it just opening and leaving all your dirt back where it started... you get to the bin and push the red button and down the dirt comes, and then you have to get in there and gi...ve it a good shake and pull all the fluff from the filters so then by this time your covered in dust and if you suffer from allergies, let me tell u this isn’t a great thing! Then the exciting part of trying to get the dust lid closed again, and actually staying closed, that’s a challenge too. The tiny clip doesn’t seem to hold properly. I bought this for hard wood and carpet flooring. Bought the one with all the attachments. Extremely annoying to have to keep going back and forth finding the tools you need cause not on the vac it self. The ball is heavy and awkward. The stick handle is very light and can adjust length which is good. However still feels very cheap. Unfortunately I’ve had this bad purchase since February and now stuck with it till I can save for something else.
Lots of suction, lots of plastic parts to break
The vacuum cleaner is really good as far a suction and cleaning power go. Gives a good deep clean on carpet and easy going on tile floors. The lack of bag is a great concept and there's a good array of tools.
On the downside Dyson has never been big on plastics quality. The plastics components are weak and flimsy and will fail easily. Whilst its a good cleaner make sure and take out extended warranty
Questions & Answers
Hi there. We are in Christchurch New Zealand. Our Dyson cinematic has great suction for varying periods of time. Then there is a noise like something popping or a membrane being sucked in, and the suction dies almost totally. This can be almost as soon as you turn it on or can be after 5-6 minutes - seldom longer. The dust container is never very full in fact sometimes it happens when there is next to nothing in it, other times when there is a small amount in the dust container. Can you please advise. It has not always been like this. There is no obvious obstruction anywhere.
Dyson Team ..Dyson
We are sorry to hear you are experiencing difficulties with your Dyson Cinetic Big Ball.
We would kindly ask you to review this video to see if there are any obstructions that could cause the machine's safety valve to engage: https://www.youtube.com/watch?v=1o3L4TmQimo
If you have checked your machine as shown in the video and the problem persists, we would kindly ask you to forward your details to email@example.com and our Dyson Experts will be in touch and happy to help.
What is weight of Absolute Barrel vacuum cleaner?
Annie, I am not sure about the Absolute as I was reviewing the Allergy...I am not sure if the barrels are the same and its only the attachments that make them different. The only thing I can say, is that they pull around easily and if they do tumble over, they actually turn themselves the right way up. But as to the weight, I have no idea sorry.
Will a Dyson pick up tusks of wool which are being shed from our new wool carpet. If so.which model should I buy ?
Hi Julie here I cannot say whether my Dyson big Ball would do this as I have not had such a problem as I have an older wool 85%nyon15% mix if I remember rightly but to see how well this DYSON collects up my beautiful fluffy cat fur and of course any garden fodder he brings in having sat in the garden bed for some time. I can however recommend the
www.dyson.com.au/support an online service which solves according to Dyson 80% of the customers issues by using this online service.
I cannot say directly onlythat I am extremely delighted with my Dysonbigball and as I have a physical disability now due to Rheumatoid Arthritis and Early Onset Parkinson's disease I find this product with all of the attachments great.
Dyson Team ..Dyson
Thank you for your query. Any Dyson machine should be able to help with picking up fibres being shed from the carpet. However, a machine with a spinning brush bar will work more efficiently for this purpose.
I would encourage you to email firstname.lastname@example.org, and we'll be happy to find t he right Cinetic Big Ball machine for you.
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