What a piece of rubbish
This vacuum cleaner has tripled my time spent vacuuming. It makes a great whirring sound which sounds like it is working, it has a furiously rotating brush inside the head, however, it is all froth and bubble. It kicks dirt out everywhere, and when you think you might have at last sucked it up, you turn the head and it all falls out. Is someone having a joke with me? Where are the cameras? This is the first Dyson I have ever bought thinking it might help with my sons allergies (given the name), but I do not for the life of me know how this coul...d help one iota with a kid who suffers dust mite allergies. When you dispense the dirt you have to be very careful not to release it and make more dirt then if the catch gets dirt in it, it is very difficult to do up again. I am awaiting the day when this function will fail. Thanks for making my life more difficult Dyson.
Purchased in September 2019 at Harvey Norman.
Waste of money
Had an old school Dyson years ago and have fumbled our way through a myriad of cheaper alternatives for about 10 years.
Latest purchase was a Big ball allergy - quietly Hoping for quality once again.
Alas, it’s rubbish- outer wheel cover snapped off within 4 weeks. Persevered without it as needed a vacuum cleaner and now the head just flicks crap everywhere and it doesn’t pick anything up. $5 dustpan from BUNNINGS would out perform it.
Now the warranty cycle begins. More cheap plastic crap on the market, trust eroded.
Purchased in April 2019 at RetraVision for $499.00.
Don’t buy one!!!!!
Bought the Dyson last week, so disappointed. The head is hard to use on tiles, it’s stiff to push. Not like my old Dyson. Also the attachment does not have as strong suction, as old model. Contacted Dyson they told me to buy a a hand stick, I was hoping for a replacement, The person I spoke to had no idea what she was talking about. What a waste of $699. So frustrated.
Purchased in February 2019 at The Good Guys for $699.00.
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Questions & Answers
Hi I am wondering where is the filter located for Dyson Cinetic Big Ball allergy
The Dyson Cinetic Big Ball features Dyson Cinetic Science. Dyson Cinetic Science is so efficient, the dust and dirt is separated from the air into the bin, without the need for a washable filter. The machine has a post motor filter which is there to capture carbon dust from the motor however is designed to last the lifetime of the machine without the need to wash/replace it.
Dyson Cinetic Science features ultra-efficient cyclones with Cinetic tips. These tips allow our cyclones to be small, and they vibrate to ensure the ultra-fine dust doesn't clog them, rather, ends up in the bin for you to empty when you have finished your cleaning session.
We have a dyson cinetic big ball allergy ... the power head has just stopped working. We have dismantled and reassembled the head and there are no blockages and there are no blockages in the machine. It still has good suction, just the power brush is not working. Any ideas?
Make sure it's not tangled with hair or anything like that (cotton etc)
Thanks, we have done that too with no success.
I am sorry to hear about this.
We would kindly ask you to email email@example.com with your details and our Dyson Experts will be more than happy to help in getting this resolved.
We look forward to hearing from you and assisting you.
I have a Dyson 214891-01 Cinetic Big Ball Allergy Barrel Vacuum and recently bought a Dyson 920018 Swivel Hard Floor Attachment, but it does not fit my vacuum! This is despite it being advertised as "fits all models except DC01, DC21 Motorhead, DC23 Motorhead and cordless models". Is there an adapter to make it fit?
Thank you for your query.
In the box included with your Cinetic Big Ball machine at time of purchase, there is an adaptor included to allow use of accessories purchased at store. You can see it in use here: https://www.youtube.com/watch?v=iGAgc2Cw6wg
If we can assist further, please just reach out via firstname.lastname@example.org and we will be more than happy to help.
Get an answer from our members and Dyson representatives
|Category||Barrel Vacuum Cleaners|
|Cord Length||6.6 m|
|Suction (Air Watts)||250 AW|
|Manufacturer Warranty||2 year(s)|
|Release date||Apr 2016|
- MPN: 214891-01 and 36262391
- GTIN13: 5025155024010
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