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Dyson Cinetic Big Ball Allergy

Dyson Cinetic Big Ball Allergy

MPNs: 214891-01 and 36262391
3.2 from 127 reviews · View Statistics
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1 review
  • Build Quality
    1.0 (1)
  • Value for Money
    1.0 (1)
  • Ease of Use
    1.0 (1)
  • Cleaning & Maintenance
    1.0 (1)
  • Product is used
  • Noise Level
    1.0 (1)
  • Pet OwnerYes · No (1)
  • Clogging Issues Yes (1) · No
SnoozerCentral Queensland, QLD
  • 2 reviews

I miss my old Dyson


After owning a Dyson for 12 years why would I buy anything else... I was excited to see the benefits of 12 years of R&D how sad it was to go so far backwards and wish I never upgraded. The dust lid doesn't always lock properly and spills dust when you remove it, it is hard to move around especially doors, the attachments are always clogged and had to buy special tooling to disassemble clean the dust and hair from the belt and cogs in the head myself instead of always sending it back for repair. My Wife prefers using my $90 Bunnings shop vacuum as it does a better job.

Purchased in July 2017 at The Good Guys for $597.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Incentivised Review No
Product is used Weekly
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues Yes
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Questions & Answers

Sherryl R.
Sherryl R.asked
Cinetic Big Ball Allergy

Hi I am wondering where is the filter located for Dyson Cinetic Big Ball allergy

1 answer

The Dyson Cinetic Big Ball features Dyson Cinetic Science. Dyson Cinetic Science is so efficient, the dust and dirt is separated from the air into the bin, without the need for a washable filter. The machine has a post motor filter which is there to capture carbon dust from the motor however is designed to last the lifetime of the machine without the need to wash/replace it.

Dyson Cinetic Science features ultra-efficient cyclones with Cinetic tips. These tips allow our cyclones to be small, and they vibrate to ensure the ultra-fine dust doesn't clog them, rather, ends up in the bin for you to empty when you have finished your cleaning session.

If we can assist further, our Dyson Experts are available and happy to help.You can find ways to get in touch here: https://www.dyson.com.au/support/contact-us

Cinetic Big Ball Allergy

We have a dyson cinetic big ball allergy ... the power head has just stopped working. We have dismantled and reassembled the head and there are no blockages and there are no blockages in the machine. It still has good suction, just the power brush is not working. Any ideas?

3 answers

Make sure it's not tangled with hair or anything like that (cotton etc)


Hi Mumof4boys.
Thanks, we have done that too with no success.


Hi Robert,

I am sorry to hear about this.

We would kindly ask you to email auaskdyson@dyson.com with your details and our Dyson Experts will be more than happy to help in getting this resolved.

We look forward to hearing from you and assisting you.

Best wishes,


Cinetic Big Ball Allergy

I have a Dyson 214891-01 Cinetic Big Ball Allergy Barrel Vacuum and recently bought a Dyson 920018 Swivel Hard Floor Attachment, but it does not fit my vacuum! This is despite it being advertised as "fits all models except DC01, DC21 Motorhead, DC23 Motorhead and cordless models". Is there an adapter to make it fit?

1 answer

Hi Rain,

Thank you for your query.

In the box included with your Cinetic Big Ball machine at time of purchase, there is an adaptor included to allow use of accessories purchased at store. You can see it in use here: https://www.youtube.com/watch?v=iGAgc2Cw6wg

If we can assist further, please just reach out via auaskdyson@dyson.com and we will be more than happy to help.

Best wishes,


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Get an answer from our members and Dyson representatives

Dyson Cinetic Big Ball Allergy


Compare all 8 Dyson Cinetic Big Ball
CategoryBarrel Vacuum Cleaners
Price (RRP) $799.00
HEPA FilterNo
Weight10.67 kg
Cord Length6.6 m
Suction (Air Watts)250 AW
Manufacturer Warranty2 year(s)
Release dateApr 2016
Compare all 8 Dyson Cinetic Big Ball
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  • MPN: 214891-01 and 36262391
  • GTIN13: 5025155024010

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