I wish I could like it, but it's really poor!
I have always used Dyson since I moved out of home and with a home business they have been used daily. The first Dyson was AMAZING, it had a turbo head and lasted over 10 years...the only reason I replaced it was that the head died. I replaced it initially with a handheld Dyson and I couldnt believe how poor the suction was for a DYson. Then because I needed a vacuum that could clean well I purchased this! Sooo apart from the smallest thing causing lack of suction, the vacuum has more rattles than I can figure out! The head that comes with it h...ad such a high pitch noise, until it started rattling and basically being the most useless piece of $800 I've purchased. Seriously, $800 is a LOT of money for a vacuum. It has lasted 2 years...the motor runs, the rest is just rubbish. It just frustrates me, as my original was amazing and I wish the brand had continued with that kind of quality.
Purchased in April 2017.
Don’t buy one!!!!!
Bought the Dyson last week, so disappointed. The head is hard to use on tiles, it’s stiff to push. Not like my old Dyson. Also the attachment does not have as strong suction, as old model. Contacted Dyson they told me to buy a a hand stick, I was hoping for a replacement, The person I spoke to had no idea what she was talking about. What a waste of $699. So frustrated.
Purchased in February 2019 at The Good Guys for $699.00.
Questions & Answers
Hi I am wondering where is the filter located for Dyson Cinetic Big Ball allergy
The Dyson Cinetic Big Ball features Dyson Cinetic Science. Dyson Cinetic Science is so efficient, the dust and dirt is separated from the air into the bin, without the need for a washable filter. The machine has a post motor filter which is there to capture carbon dust from the motor however is designed to last the lifetime of the machine without the need to wash/replace it.
Dyson Cinetic Science features ultra-efficient cyclones with Cinetic tips. These tips allow our cyclones to be small, and they vibrate to ensure the ultra-fine dust doesn't clog them, rather, ends up in the bin for you to empty when you have finished your cleaning session.
We have a dyson cinetic big ball allergy ... the power head has just stopped working. We have dismantled and reassembled the head and there are no blockages and there are no blockages in the machine. It still has good suction, just the power brush is not working. Any ideas?
Make sure it's not tangled with hair or anything like that (cotton etc)
Thanks, we have done that too with no success.
I am sorry to hear about this.
We would kindly ask you to email email@example.com with your details and our Dyson Experts will be more than happy to help in getting this resolved.
We look forward to hearing from you and assisting you.
I have a Dyson 214891-01 Cinetic Big Ball Allergy Barrel Vacuum and recently bought a Dyson 920018 Swivel Hard Floor Attachment, but it does not fit my vacuum! This is despite it being advertised as "fits all models except DC01, DC21 Motorhead, DC23 Motorhead and cordless models". Is there an adapter to make it fit?
Thank you for your query.
In the box included with your Cinetic Big Ball machine at time of purchase, there is an adaptor included to allow use of accessories purchased at store. You can see it in use here: https://www.youtube.com/watch?v=iGAgc2Cw6wg
If we can assist further, please just reach out via firstname.lastname@example.org and we will be more than happy to help.
|Category||Barrel Vacuum Cleaners|
|Cord Length||6.6 m|
|Suction (Air Watts)||250 AW|
|Manufacturer Warranty||2 year(s)|
|Release date||Apr 2016|
Visit official website
- MPN: 214891-01 and 36262391
- GTIN13: 5025155024010
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