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Dyson Cinetic Big Ball Allergy has been discontinued. See all Dyson Barrel Vacuum Cleaners.
Dyson Cinetic Big Ball Allergy
- 4 reviews
- 2 likes
I have long been loyal to and a fan of the Dyson brand but having recently purchased a Big Ball Allergy from David Jones I am genuinely disappointed. While build quality is all that you would expect from the Dyson, the turbine head attached to this unit is woeful, on hard floors it will not pick up anything larger than a dust particle, kicking anything larger about not leaving floors clean. The suction is good but this unit of little to no use to anyone who has a hard or wooden floor without purchasing a dedicated hardwood floor head. Given the...
Read more price point, in my view this should be included with the vacuum - the turbine head simply does not work on hard floors. March 2nd 2019 Update: Great disappointment. Don't believe the 'reinvention of the vacuum' spin. The Big Ball Kinetic, Allergy is a great disappointment. Correct me if I am wrong but I was of view that the intention of the invention is to lift dust and dirt from a floor surfaces - it fails to do so. The heads do not work well. We own the power head (supplied with the unit) and later purchased the swivel hard floor tool. The power head, on hard floors can only be described as ordinary at best. It successfully brushes dirt but takes as many as three to four passes to collect. It is also incapable of picking up a leaf or anything larger than a 10c piece - Something a 1980's hoover was/is very capable of. The hard floor head is not a great deal better, the thing struggles to pick up a very small, dry dog biscuit. As a consumer I feel the brand place the belief in their our technology ahead of form and function. The vacuum, at a high price point, does not work well and causes much frustration - a great shame as I first purchased the original Dyson some 15 years ago, and it worked. Very well. I will be shelving my most recent Big Ball purchase and will not be buying another.Purchased in October 2018 for $699.
Thanks for your reply, Mira.
We did as you suggested, ordering an Articulating Hard Flood head via the Dyson website, only to receive the wrong part in the form of a Swivelling Hard Floor head - NOT compatible our vacuum. ...
Read more Heath
Hi Heath,
Thanks for your reply. ...
Read more The articulating hard floor tool that is available from the website: http://shop.dyson.com.au/accessories/articulating-hard-floor-tool-920018-05 This tool can be used with your machine in conjunction with the small adaptor with a silver oval catch on one side and the red quick release catch on the other end, this adaptor came in the box with your machine. Alternatively, there is a specialized Quick Release hard floor tool designed specifically for the Big Ball and Cinetic Big Ball machines. This is not available at stores or on our website, but it available direct from Dyson Customer Care. Please email our Dyson experts at auaskdyson@dyson.com including your contact details, a description of the issue, your order details and the machine's serial number and we will be more than happy to help. Please copy and paste our discussion into the email as this will provide context and enable a quicker resolution for you. Best wishes, Mira www.facebook.com/dysonQuestions & Answers
Hi I am wondering where is the filter located for Dyson Cinetic Big Ball allergy
The Dyson Cinetic Big Ball features Dyson Cinetic Science. Dyson Cinetic Science is so efficient, the dust and dirt is separated from the air into the bin, without the need for a washable filter. The ...
Read moremachine has a post motor filter which is there to capture carbon dust from the motor however is designed to last the lifetime of the machine without the need to wash/replace it. Dyson Cinetic Science features ultra-efficient cyclones with Cinetic tips. These tips allow our cyclones to be small, and they vibrate to ensure the ultra-fine dust doesn't clog them, rather, ends up in the bin for you to empty when you have finished your cleaning session.
We have a dyson cinetic big ball allergy ... the power head has just stopped working. We have dismantled and reassembled the head and there are no blockages and there are no blockages in the machine. It still has good suction, just the power brush is not working. Any ideas?
Hey,
Make sure it's not tangled with hair or anything like that (cotton etc)
Hi Mumof4boys.
Thanks, we have done that too with no success.
Hi Robert,
I am sorry to hear about this. ...
Read more We would kindly ask you to email auaskdyson@dyson.com with your details and our Dyson Experts will be more than happy to help in getting this resolved. We look forward to hearing from you and assisting you. Best wishes, Shan
I have a Dyson 214891-01 Cinetic Big Ball Allergy Barrel Vacuum and recently bought a Dyson 920018 Swivel Hard Floor Attachment, but it does not fit my vacuum! This is despite it being advertised as "fits all models except DC01, DC21 Motorhead, DC23 Motorhead and cordless models". Is there an adapter to make it fit?
Hi Rain,
Thank you for your query. ...
Read more In the box included with your Cinetic Big Ball machine at time of purchase, there is an adaptor included to allow use of accessories purchased at store. You can see it in use here: https://www.youtube.com/watch?v=iGAgc2Cw6wg If we can assist further, please just reach out via auaskdyson@dyson.com and we will be more than happy to help. Best wishes, Shan Facebook.com/DysonGet an answer from our members and Dyson representatives
Details
| Category | Barrel Vacuum Cleaners |
|---|---|
| Price (RRP) | $799.00 |
| HEPA Filter | No |
| Weight | 10.67 kg |
| Type | Bagless |
| Cord Length | 6.6 m |
| Suction (Air Watts) | 250 AW |
| Manufacturer Warranty | 2 year(s) |
- MPN: 214891-01 and 36262391
- GTIN13: 5025155024010
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Hi Heath,
Thanks for your review and we are sorry to hear your feedback....
Read more The brushbar in the Turbine Head that comes with your machine has 2 rows of bristles, one row is nylon which is designed to pick up on carpet and for larger debris and one row of fine black carbon fibre bristles which are the best antistatic fibre for pick up of fine dust and general household debris on hard floors. With some hard floor types, a specialized hard floor head may provide a better result, this head comes standard on the Cinetic Big Ball Animal and Animal Pro variants. To help rule out any other issues that could be reducing the pick up on hard floor or to order an articulating hard floor tool please reach out to our Dyson experts at auaskdyson@dyson.com including your contact details, a description of the issue and the machine's serial number and we will be more than happy to help. Best wishes, Mira www.facebook.com/dyson