1 question from our users
I purchased a Dyson Big Ball Origin a few days ago. It was fabulous for the first few vacuums but now it would appear that there is a blockage in the floor brush tool. I have checked the suction in the hoses and its perfect until I attach the floor brush. Can you please advise me how to clear that section ? I suspect there could be an accumulation of hair, etc. Thank you.
To remove any blockages from within the floor tool, we would recommend pushing something long and flexible (such as a piece of poly piping) through the floor tool to remove any blockages you aren't able to reach.
If we can assist further, our Dyson Experts are available via firstname.lastname@example.org and happy to help.
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