1 question from our users
I purchased a Dyson Big Ball Origin a few days ago. It was fabulous for the first few vacuums but now it would appear that there is a blockage in the floor brush tool. I have checked the suction in the hoses and its perfect until I attach the floor brush. Can you please advise me how to clear that section ? I suspect there could be an accumulation of hair, etc. Thank you.
Dyson Team ..Dyson
To remove any blockages from within the floor tool, we would recommend pushing something long and flexible (such as a piece of poly piping) through the floor tool to remove any blockages you aren't able to reach.
If we can assist further, our Dyson Experts are available via firstname.lastname@example.org and happy to help.
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