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Dyson Cinetic Big Ball Origin

Dyson Cinetic Big Ball Origin Questions & Answers

MPN: 300272-01
2.6 from 8 reviews

1 question from our users

Jill S.

Jill S.asked

Cinetic Big Ball Origin

I purchased a Dyson Big Ball Origin a few days ago. It was fabulous for the first few vacuums but now it would appear that there is a blockage in the floor brush tool. I have checked the suction in the hoses and its perfect until I attach the floor brush. Can you please advise me how to clear that section ? I suspect there could be an accumulation of hair, etc. Thank you.

1 answer
Dyson
Dyson Team ..Dyson

To remove any blockages from within the floor tool, we would recommend pushing something long and flexible (such as a piece of poly piping) through the floor tool to remove any blockages you aren't able to reach.

If we can assist further, our Dyson Experts are available via auaskdyson@dyson.com and happy to help.

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