Motors in these are absolute rubbish
My Dyson Animal lasted two years. It's use has been household carpet and vinyl flooring. A few days ago the unit started producing a screaming sound which I took to be a bearing failure. I fitted a new motor and. Upon examining the old motor found the end cap on the motor housing had fatigued totally and allowed the amature to contact the outer section. The casing is unbelievably thin.
Purchased in September 2018 for $699.00.
Questions & Answers
Dyson - I am very excited about my new vacuum and think I may just have to figure out how to work some aspects. I have used it four or five times. I have had a few trial and error mistakes with the bin not being properly closed and vacuuming dirt all over. Hopefully I've solved that. My turbine head seems very noisy and I'm thinking I probably should be wearing ear protectors. I thought maybe something is clogging it - I have cleaned the brushes on the turbine head a few times as my long hair is wrapping around the roller. I have removed it all but still very noisy and I'm feeling the suction isn't as good as it was the first day. My husband tried it and it was too loud for him and he operates our leaf blower with enthusiasm. The wand seems to be fastened properly. I do feel like it is a simple fix but I just can't find what it is.
When I vacuum carpet with my Dyson Big Ball it doesn't seem to pick up what is on the floor but instead seems to collect it then sucks it back out onto the floor. Any recommendations on how to stop this?
This is not to be expected and we are keen to assist.
Please forward your query and the serial number of your machine tor Dyson Experts via Live Chat, Facebook Messenger or phone and we will be happy to help.
We look forward to hearing from you and assisting.
My cinetic big ball cannister wont stay closed at the bottom - every tume i remove it all the dirt empties all over floor. It doesnt clip closed at all
This is a feature of the obstinate Big Ball !
Didn't they tell you !
The suction inlet gets blocked with anything bigger than a gnats testicle.
So you have to open it to clear the obstruction.
Good idea never to open your machine inside the house.
Oh I don't have a problem with suction. But I do have a problem with the clip at bottom of cylinder. Wont stay closed. Dirt everywhere
We are sorry to hear the bin is opening on your machine when not expected. Sometimes, this can happen if the bin is pushed back up into position without closing the trap door first. We encourage closing the trap door, then pushing the bin back up into position.
If this is how you already close the bin or this continues, please just get in touch with our Dyson Experts and we will be happy to help get this sorted. You can find our contact details here: https://www.dyson.com.au/support/contact-us
|Category||Barrel Vacuum Cleaners||Barrel Vacuum Cleaners||Barrel Vacuum Cleaners||Barrel Vacuum Cleaners|
|Weight||11.34 kg||11.04 kg||10.67 kg||10.55 kg|
|Cord Length||6.6 m||6.6 m||6.6 m||6.6 m|
|Suction (Air Watts)||250 AW||250 AW||250 AW||250 AW|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Release date||Apr 2016||Apr 2016||Apr 2016||Apr 2016|
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