- Sign in
- Write a review
Dyson Cinetic Big Ball (page 3 of 3)
Multi Floor, Animal Pro, Animal, etc...
Reviewer Photos & Videos
AndrewSydney, NSW
- 20 reviews
- 12 likes
Much better than expected - Love it
I have to start this review by stating I have NEVER owned or used a Dyson product. (ever!)
Been quite skeptical about Dyson products and never believed the hype.
But the Dyson Cinetic Big Ball has complete changed my opinion on Dyson products.
The cleaner has lots of pros and a few cons but overall, I definitely rate this product 5 stars.
Please note this review is based upon cleaning of carpet floors only.
We have no cats and one spoodle so we didn't really get the chance to test the cleaners ability to remove pet fur from lounges and rugs.
...Read more
Similar opinion? Write a review on ProductReview.com.au!
PierreGreater Melbourne (Metropolitan), VIC
- 13 reviews
- 9 likes
Designed for what it's meant to do!
Recently we received a Dyson Cinetic Big Ball Animal+ as a part of Product Review’s Ambassador Program, so let’s start at the beginning.
1. Packaging and Documentation
It arrived in a sturdy cardboard box and packaging with minimal waste and no polystyrene; you can be highly confident of receiving a complete unit in good, undamaged condition.
I know there is an old adage that the user manual is for those who know no better, but in this case I sat down to read the documentation and found it to be inadequate at best; it featured a lot of repeate...Read more
Similar opinion? Write a review on ProductReview.com.au!
DeniseCSydney, NSW
- 4 reviews
Bitterly disappointed
I paid $700 (on special) for this cleaner which was delivered in January 2018, I had an early model Dyson which was very loud but a great cleaner. A part broke but because of age of cleaner, replacement part not available. When we release the barrel on the new cleaner to empty it, it spits the contents on the floor. When the barrel is less than half full, the suction dies alarmingly and the cleaner has to be emptied. The cleaner is still under warranty but frankly I would prefer my money back. So disappointed! The cleaner is used on carpet and tiles. I bought this one as we have a cat. It does pick up the cat fur extremely well. But when you have to keep emptying it when it is not even half full, it is not worth it.
1 comment
Similar opinion? Write a review on ProductReview.com.au!
Find out how Dyson Cinetic Big Ball compares to other Barrel Vacuum Cleaners
Know better, choose better.
GJRSydney, NSW
- 15 reviews
- 1 like
In a word ‘WOW’ -- [I am impressed]
I was very impressed with the Dyson Big Ball Animal from the time I opened the carton.
The simple and neat way the contents were packed made it easy to remove and assemble the vacuum cleaner and use it.
It only took a few minutes to get everything going.
The quality and thought put into this unit is very impressive from first glance.
The attachments fit very well and are easy to connect and click together securely.
There are no loose fitting hoses or attachments; you have everything you could want for (normal) house cleaning supplied in the car...Read more
Similar opinion? Write a review on ProductReview.com.au!
lmstork79Greater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
Wish I had of read reviews, waste of money
I bought this vacuum in June and have had nothing but trouble with it. The multi head doesn't even make contact with the carpet so nothing gets picked up. Dyson used to be the go to manufacturer and this is our 4th dyson, I have 2 cordless dysons and older bagless that I now use for the cars. I was looking for a good vacuum for the bigger jobs but I won't be buying Dyson again.
1 comment
DysonDyson
Hi there,
To discuss this further with our experts, and so that we can assess what's happening and find a solution, feel free to email us at auaskdyson@dyson.com with a detailed description of the is... Read more
sue, the serial number and your contact information.Similar opinion? Write a review on ProductReview.com.au!
Nathan V.Sydney, NSW
- 22 reviews
- 2 likes
The ultimate vacuum of the future
I recently got the Dyson Cinetic Big Ball Animial+ yesterday and couldn't believe the power of it let alone the design.
When turning it on to vacuum my carpet within living room the power of the suction was mind blowing. Never seen my carpet so clean within the amount of minutes. It was like getting a professional to do it but instead it was me.
Love the fact that when you go from Carpet to Tile which the setting change automatically where I too used it within the kitchen.
I'm a big believer on the design/colour of a product because if yo...Read more
u like the way it looks naturally you want to get your hands on it. The colours of blue, red and grey was simply out of this world! I didn't have any issues with it tipping over given the 2x circular wheels on each side making it quite easy to use when vacuuming.Similar opinion? Write a review on ProductReview.com.au!
Nhora H.Sydney, NSW
- 3 reviews
- 1 like
Overhyped
Durable and functions well. But over priced. You are paying for quality with strong suction. Don't use this on floor boards or polished tiles or you'll see scratches after. It works best for carpets. Put a Dyson label on the vacuum and expect to pay a 50 - 70% premium.
Similar opinion? Write a review on ProductReview.com.au!
StevediCentral Queensland, QLD
- 2 reviews
- Cinetic Big Ball
- Verified purchase
Good enough suction, but don’t buy because you loved the Dyson Classic.
I bought this because I absolutely loved my Dyson Classic, which was starting to die after 16 years. What a let down! The techie guys at Dyson obviously thought they were making design improvements, but have failed miserably.
There is only one handle, compared to the Classic, which means that if you dock the wand before you pick up the entire unit, you invariable get clonked in the head.
The ball wheels I initially thought were pretty good, but have since realised that on corners, where the straight wheels hit the skirting boards, this one impa...Read more
1 comment
DysonDyson
To clear your machine's Turbine Head, take a coin, twist it in the slot on the side to unlock the end cap, remove the Brush Bar and remove the wrapped threads or hair:
https://www.youtube.com/watch?v=SdzQtZp9SJg... Read more
For assistance with your machine and to discuss your concerns further, feel free to email your feedback and details to auaskdyson@dyson.comSimilar opinion? Write a review on ProductReview.com.au!
Other Barrel Vacuum Cleaners
Electrolux Ultraflex
3.9(226)Kmart Anko 2200W Bagless
3.9(228)Miele Blizzard CX1
3.9(96)Sauber Excellence SE-400
4.3(47)skMazeGreater Melbourne (Outer), VIC
- 10 reviews
- 2 likes
- Cinetic Big Ball Multi Floor
- Verified purchase
Excellent vacuum
Very strong suction. I got this one after my old Hoover died and this Dyson hasn't disappointed. After vacuuming, the place feels very clean, including the air. I don't even see little dust particles floating in the air after finishing vacuuming. Emptying the cannister, however, isn't a breeze as it is advertised. I have to empty the cannister and tap gently on the top a few times to remove all the dust. Overall, very satisfied.
Similar opinion? Write a review on ProductReview.com.au!
Find out how Dyson Cinetic Big Ball compares to other Barrel Vacuum Cleaners
Know better, choose better.
Jen HWimmera, VIC
- 2 reviews
- Cinetic Big Ball Multi Floor
- Verified purchase
Powerful suck
I use this vacuum predominantly on hard floor. It is very powerful. It's very easy to maintain. Please note that all bagless vacuum cleaners need to have their filters cleaned regularly for optimum performance.
Similar opinion? Write a review on ProductReview.com.au!
Jacky BSydney, NSW
- 5 reviews
- 2 likes
Great Suction minimal effort
So far so good. I have hard floors and multiple rugs and I needed a vacuum that would cope well with both. The suction on the rugs is fantastic. I like my stick for small jobs but this is a serious cleaner. I note the on off switch and cord retraction buttons are flimsy compared to previous machines so the jury is still out on those but the machine is easy to use and effortless the move around.
Similar opinion? Write a review on ProductReview.com.au!
black-cSydney Surrounds, NSW
- 3 reviews
- 1 like
Motor burnout after 3 years.
This is our second Dyson barrel vac. First one burnt the motor out after 7 years.
Purchased this supposedly bigger and better and more expensive machine 3 years ago. Motor has burnt out once again.
We have a Dyson handheld that gets more use than this and has had no issues.
I guess you don’t get what you pay for.
3 comments
DysonDyson
Unfortunately, in spite of spending millions of dollars and countless hours each year testing, researching and developing our technology, sometimes one off failures in the field can occur and I am sor... Read more
ry to hear this has happened to you. If you could please forward your details to auaskdyson@dyson.com our Dyson Experts will be in touch and only happy to help get your machine up and running.Too late. Purchased a new meile
DysonDyson
Should you change your mind, feel free to reach out. We are only happy to help.
Similar opinion? Write a review on ProductReview.com.au!
Significant decline in quality
We owned and old Dyson powerhead vacuum and loved it. The Animal couldn't be more opposite. The head quality is fragile at best. The brushes have not survived 12 months of domestic use. The lack of a true powerhead has significantly degraded the ability to remove dirt from carpet. The bin empty process has been someone that must have been tasked with with designing the worst possible mechanism. The bin capacity appears to be about 1/10 of the older Dysons and has to be emptied far more frequently in a house that has long-haired girls and a dog.
I won't be buying another one.
1 comment
DysonDyson
Sorry to hear you are unhappy with your new Dyson machine. We certainly wouldn't expect any issues with the performance or durability of the machine.
We would kindly ask you to email auaskdyson@dyso... Read more
n.com with your details and our Dyson Experts will be in touch and happy to help get this sorted for you.Similar opinion? Write a review on ProductReview.com.au!
GregPerth, WA
- 4 reviews
Bought this one to replace the stand up type Dyson Animal which was heavy
The ball is lighter and easier to use. it sucks like mad and is easier to clean. The container for dust is a little smaller, but it seems more robust and is easy to take out and in.
Similar opinion? Write a review on ProductReview.com.au!
ElizabethGreater Melbourne (Metropolitan), VIC
- 6 reviews
- 1 like
Best vacuum I've used
I use this vac on rugs and hard floors. We have a dog and a cat and there are three adults and two messy kids.
I upgraded from a bag free Hoover and what a difference!
There's no messing about with this one - everything gets sucked up and because it's bagless you see it happening. My rugs haven't ever had such a thorough clean.
I like the fact you can clean the filters yourself and don't have the added expense of buying replacements.
The parts click neatly together and can be easily taken apart.
It's a very attractive-looking machine, which i...Read more
Similar opinion? Write a review on ProductReview.com.au!
Find out how Dyson Cinetic Big Ball compares to other Barrel Vacuum Cleaners
Know better, choose better.
DaveDeeSouth East Queensland, QLD
- 16 reviews
- 3 likes
Lots of suction, lots of plastic parts to break
The vacuum cleaner is really good as far a suction and cleaning power go. Gives a good deep clean on carpet and easy going on tile floors. The lack of bag is a great concept and there's a good array of tools.
On the downside Dyson has never been big on plastics quality. The plastics components are weak and flimsy and will fail easily. Whilst its a good cleaner make sure and take out extended warranty
1 comment
DysonDyson
Hi Dave,
Thank you for taking the time to review your machine.... Read more
We are pleased to ehar you are happy with the performance of your machine. While flexible and light, please be assured the materials selected for each Dyson machine are designed to be durable and strong. We test relentlessly to ensure they provide reliable performance in your home. You can get a glimpse into our testing here: https://www.youtube.com/watch?v=65ku5nxeLdA Should you have any queries or need any assistance, please don't hesitate to get in touch. We are happy to help. Best wishes, ShanSimilar opinion? Write a review on ProductReview.com.au!
Graham PSouthwest, VIC
- Cinetic Big Ball Animal
- Verified purchase
Could be better
Bought to replace a 10 year old "high end" Electrolux Barrel that had a few broken bits of plastic. I have a mix of hard floor, carpets and stairs. Do not have pets as such, but family members with long hair. I have used Dyson's before, but not owned one. Cannot comment on reliability as only a month old.
Good:
The small roating head accessory is great for stairs
Suction is excellent: on first use I found "extra" dust
Does not fall over
Light to carry
Most accessories attach to the wand
No bags !!
...Read more
Similar opinion? Write a review on ProductReview.com.au!
HeathBrisbane
- 4 reviews
- 2 likes
It Suck But A Disappointing Head.
I have long been loyal to and a fan of the Dyson brand but having recently purchased a Big Ball Allergy from David Jones I am genuinely disappointed. While build quality is all that you would expect from the Dyson, the turbine head attached to this unit is woeful, on hard floors it will not pick up anything larger than a dust particle, kicking anything larger about not leaving floors clean. The suction is good but this unit of little to no use to anyone who has a hard or wooden floor without purchasing a dedicated hardwood floor head. Given the...Read more
price point, in my view this should be included with the vacuum - the turbine head simply does not work on hard floors. March 2nd 2019 Update: Great disappointment. Don't believe the 'reinvention of the vacuum' spin. The Big Ball Kinetic, Allergy is a great disappointment. Correct me if I am wrong but I was of view that the intention of the invention is to lift dust and dirt from a floor surfaces - it fails to do so. The heads do not work well. We own the power head (supplied with the unit) and later purchased the swivel hard floor tool. The power head, on hard floors can only be described as ordinary at best. It successfully brushes dirt but takes as many as three to four passes to collect. It is also incapable of picking up a leaf or anything larger than a 10c piece - Something a 1980's hoover was/is very capable of. The hard floor head is not a great deal better, the thing struggles to pick up a very small, dry dog biscuit. As a consumer I feel the brand place the belief in their our technology ahead of form and function. The vacuum, at a high price point, does not work well and causes much frustration - a great shame as I first purchased the original Dyson some 15 years ago, and it worked. Very well. I will be shelving my most recent Big Ball purchase and will not be buying another.5 comments
DysonDyson
Hi Heath,
Thanks for your review and we are sorry to hear your feedback.... Read more
The brushbar in the Turbine Head that comes with your machine has 2 rows of bristles, one row is nylon which is designed to pick up on carpet and for larger debris and one row of fine black carbon fibre bristles which are the best antistatic fibre for pick up of fine dust and general household debris on hard floors. With some hard floor types, a specialized hard floor head may provide a better result, this head comes standard on the Cinetic Big Ball Animal and Animal Pro variants. To help rule out any other issues that could be reducing the pick up on hard floor or to order an articulating hard floor tool please reach out to our Dyson experts at auaskdyson@dyson.com including your contact details, a description of the issue and the machine's serial number and we will be more than happy to help. Best wishes, Mira www.facebook.com/dysonThanks for your reply, Mira.
We did as you suggested, ordering an Articulating Hard Flood head via the Dyson website, only to receive the wrong part in the form of a Swivelling Hard Floor head - NOT compatible our vacuum. ... Read more
HeathDysonDyson
Hi Heath,
Thanks for your reply. ... Read more
The articulating hard floor tool that is available from the website: http://shop.dyson.com.au/accessories/articulating-hard-floor-tool-920018-05 This tool can be used with your machine in conjunction with the small adaptor with a silver oval catch on one side and the red quick release catch on the other end, this adaptor came in the box with your machine. Alternatively, there is a specialized Quick Release hard floor tool designed specifically for the Big Ball and Cinetic Big Ball machines. This is not available at stores or on our website, but it available direct from Dyson Customer Care. Please email our Dyson experts at auaskdyson@dyson.com including your contact details, a description of the issue, your order details and the machine's serial number and we will be more than happy to help. Please copy and paste our discussion into the email as this will provide context and enable a quicker resolution for you. Best wishes, Mira www.facebook.com/dysonSimilar opinion? Write a review on ProductReview.com.au!
JohnHunter Region, NSW
- 20 reviews
- 10 likes
- Cinetic Big Ball Animal Pro
- Verified purchase
Disappointed
I use to believe that "you get what you paid for".. not with the Dyson unfortunately. Dont get me wrong, it works great, but its overpriced. I few issues I have with it. 1. Hose too short. 2. Bin does not shut correctly/easily. You have to make sure its clipped in and fit correctly or the door will open without you opening it. Maybe I got a faulty seal door *shrugs* 3. Extremely hot air output. 4. Handle makes my hands hurt and its heavy.
2 comments
DysonDyson
Hi Kenkira,
Thank you for reviewing your Cinetic Big Ball Animal Pro machine. ... Read more
I am sorry to hear your Dyson machine didn't meet your expectations. We would encourage you to reach out via auaskdyson@dyson.com and we will be happy to assist. Best wishes, Shan Facebook.com/DysonGreat. I have emailed. Thanks Shan
Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
LJP48asked
Dyson - I am very excited about my new vacuum and think I may just have to figure out how to work some aspects. I have used it four or five times. I have had a few trial and error mistakes with the bin not being properly closed and vacuuming dirt all over. Hopefully I've solved that. My turbine head seems very noisy and I'm thinking I probably should be wearing ear protectors. I thought maybe something is clogging it - I have cleaned the brushes on the turbine head a few times as my long hair is wrapping around the roller. I have removed it all but still very noisy and I'm feeling the suction isn't as good as it was the first day. My husband tried it and it was too loud for him and he operates our leaf blower with enthusiasm. The wand seems to be fastened properly. I do feel like it is a simple fix but I just can't find what it is.
No answers
Mattasked
Hi
When I vacuum carpet with my Dyson Big Ball it doesn't seem to pick up what is on the floor but instead seems to collect it then sucks it back out onto the floor. Any recommendations on how to stop this?
4 answers
What age is the machine ?
I purchased it in 2020. Has been doing this since I purchased it.
DysonDyson
This is not to be expected and we are keen to assist.
Please forward your query and the serial number of your machine tor Dyson Experts via Live Chat, Facebook Messenger or phone and we will be happy to help.
We look forward to hearing from you and assisting.
Jodietodmanasked
My cinetic big ball cannister wont stay closed at the bottom - every tume i remove it all the dirt empties all over floor. It doesnt clip closed at all
3 answers
Oh yes!
This is a feature of the obstinate Big Ball !
Didn't they tell you !
The suction inlet gets blocked with anything bigger than a gnats testicle.
So you have to open it to clear the obstruction.
Good idea never to open your machine inside the house.
Oh I don't have a problem with suction. But I do have a problem with the clip at bottom of cylinder. Wont stay closed. Dirt everywhere
DysonDyson
We are sorry to hear the bin is opening on your machine when not expected. Sometimes, this can happen if the bin is pushed back up into position without closing the trap door first. We encourage closing the trap door, then pushing the bin back up into position.
If this is how you already close the bin or this continues, please just get in touch with our Dyson Experts and we will be happy to help get this sorted. You can find our contact details here: https://www.dyson.com.au/support/contact-us
Details
Dyson Cinetic Big Ball Animal3.6(137) | Dyson Cinetic Big Ball Allergy3.2(127) | |||
|---|---|---|---|---|
| Category | Barrel Vacuum Cleaners | Barrel Vacuum Cleaners | Barrel Vacuum Cleaners | Barrel Vacuum Cleaners |
| Price (RRP) | A$999.00 | A$899.00 | A$799.00 | A$699.00 |
| HEPA Filter | No | No | No | No |
| Weight | 11.34 kg | 11.04 kg | 10.67 kg | 10.55 kg |
| Type | Bagless | Bagless | Bagless | Bagless |
| Cord Length | 6.6 m | 6.6 m | 6.6 m | 6.6 m |
| Suction (Air Watts) | 250 AW | 250 AW | 250 AW | 250 AW |
| Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) |
| Release date | Apr 2016 | Apr 2016 | Apr 2016 | Apr 2016 |
Prices
Cinetic Big Ball Origin
A$399.00Dyson Cinetic Big Ball Origin - 300272-01
A$399.00- A$599.00
- A$599.00
- A$749.00
- A$749.00
- A$749.00
- A$749.00
Other Barrel Vacuum Cleaners
Miele Complete C3 PowerLine
4.5(532)Miele Compact C2 PowerLine
4.7(78)Miele Classic C1 Powerline
4.4(83)Ritello R2
4.5(44)Electrolux Ultraflex
3.9(226)Kmart Anko 2200W Bagless
3.9(228)Miele Blizzard CX1
3.9(96)Sauber Excellence SE-400
4.3(47)Kmart Anko 2000W Bagless
3.8(154)Hoover Action Pets
3.7(103)Hoover Eco Pets Turbo
4.1(44)Other Barrel Vacuum Cleaners
Miele Complete C3 PowerLine
4.5(532)Miele Compact C2 PowerLine
4.7(78)Miele Classic C1 Powerline
4.4(83)Ritello R2
4.5(44)Electrolux Ultraflex
3.9(226)
Related Articles
The best kitchen appliances in 2020!
Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ProductReview.com.au, these are the best available!
Nathan S.Nov 1, 2019Best Fridges and Dishwashers in 2020!
These large kitchen appliances are the backbone of your kitchen, meant to last you many years. The initial cost of a fridge or dishwasher is high, so to make sure you're not buying a lemon, here are the best fridges and best dishwashers of 2020. Our reviewers have provided detailed ratings for important factors to consider when choosing a refrigerator or dishwasher, such as Noise Level and Internal Layout.
Wendy Z.Nov 12, 2019
Listing monitored by Dyson representatives.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
DysonDyson
Hi Denise,
We're keen to assess what you've described here in your review. ... Read more
Please email a summary of the issues you're experiencing, your machine's serial number and contact details to auaskdyson@dyson.com and our experts will be in touch.