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Dyson Cinetic Big Ball
Multi Floor, Animal Pro, Animal, etc...CumulusGreater Melbourne (Outer), VIC
- 6 reviews
- 3 likes
Very hard to empty and refit barrel
Suction is good, that’s where it ends. The barrel will often empty itself as you remove it from the vacuum cleaner dropping its contents all over the bottom inside of the vacuum cleaner. You then need another vacuum cleaner to clean it up before you can put the barrel back on. So buy spare to clean the cleaner.
If you do manage to get the barrel to a bin before it drops its guts then it is very tricky to close the barrel after emptying it. You need to left a small grey tab that is a bit awkward to get at although not too bad. This releases the...
Purchased in February 2020 for $600.00.
1 comment
Dale RobertsonSydney, NSW
- 2 reviews
- 1 like
Always had Dyson in last 20years and am disapointed
You take the barrel off every 2nd time and it opens on the floor, I make sure it's clicked in properly ( base to barrel) but it still does it. Is there a fix for this ??? any help would be appreciated
Purchased in September 2018 at Harvey Norman for $499.00.
2 comments
DysonDyson
Thank you for reviewing your machine.
Please be assured this is not normal and the barrel should not open by itself. So we are able to assist you further please email auaskdyson@dyson.com and our experts will be in touch as soon as possible.
Thank you for all your assistance, the new bin has fixed the problem and i am still a Dyson customer thanks again and have a great Christmas
Motors in these are absolute rubbish
My Dyson Animal lasted two years. It's use has been household carpet and vinyl flooring. A few days ago the unit started producing a screaming sound which I took to be a bearing failure. I fitted a new motor and. Upon examining the old motor found the end cap on the motor housing had fatigued totally and allowed the amature to contact the outer section. The casing is unbelievably thin.
Purchased in September 2018 for $699.00.
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Nhora H.Sydney, NSW
- 3 reviews
- 1 like
Overhyped
Durable and functions well. But over priced. You are paying for quality with strong suction. Don't use this on floor boards or polished tiles or you'll see scratches after. It works best for carpets. Put a Dyson label on the vacuum and expect to pay a 50 - 70% premium.
Questions & Answers
Anthonydasked
We have had our CY22 for a couple of year but it has just started making this very loins siren sound after a few seconds of running. It’s not the motor as the pitch of the sound changes with airflow and is opposite to motor speed(lower sound higher revs and vice versa). Bin is regularly emptied.
No answers
LJP48asked
Dyson - I am very excited about my new vacuum and think I may just have to figure out how to work some aspects. I have used it four or five times. I have had a few trial and error mistakes with the bin not being properly closed and vacuuming dirt all over. Hopefully I've solved that. My turbine head seems very noisy and I'm thinking I probably should be wearing ear protectors. I thought maybe something is clogging it - I have cleaned the brushes on the turbine head a few times as my long hair is wrapping around the roller. I have removed it all but still very noisy and I'm feeling the suction isn't as good as it was the first day. My husband tried it and it was too loud for him and he operates our leaf blower with enthusiasm. The wand seems to be fastened properly. I do feel like it is a simple fix but I just can't find what it is.
No answers
Mattasked
Hi
When I vacuum carpet with my Dyson Big Ball it doesn't seem to pick up what is on the floor but instead seems to collect it then sucks it back out onto the floor. Any recommendations on how to stop this?
4 answers
What age is the machine ?
I purchased it in 2020. Has been doing this since I purchased it.
DysonDyson
This is not to be expected and we are keen to assist.
Please forward your query and the serial number of your machine tor Dyson Experts via Live Chat, Facebook Messenger or phone and we will be happy to help.
We look forward to hearing from you and assisting.
Details
Dyson Cinetic Big Ball Animal3.6(138) | Dyson Cinetic Big Ball Allergy3.2(127) | |||
---|---|---|---|---|
Category | Barrel Vacuum Cleaners | Barrel Vacuum Cleaners | Barrel Vacuum Cleaners | Barrel Vacuum Cleaners |
Price (RRP) | $999.00 | $899.00 | $799.00 | $699.00 |
HEPA Filter | No | No | No | No |
Weight | 11.34 kg | 11.04 kg | 10.67 kg | 10.55 kg |
Type | Bagless | Bagless | Bagless | Bagless |
Cord Length | 6.6 m | 6.6 m | 6.6 m | 6.6 m |
Suction (Air Watts) | 250 AW | 250 AW | 250 AW | 250 AW |
Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) |
Release date | Apr 2016 | Apr 2016 | Apr 2016 | Apr 2016 |
Prices
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DysonDyson
We certainly wouldn't expect the bin to unclip itself after being secured, this is not normal behavior.
If you haven't already done so, we would encourage getting in touch with our Dyson Experts and ...
Read morewe will be happy to help get this sorted. We are available via Live Chat, Facebook Messenger or phone with our details found here: https://www.dyson.com.au/support/contact-us