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Dyson Cinetic Big Ball

Dyson Cinetic Big Ball

Multi Floor, Animal Pro, Animal, etc...
3.6 from 759 reviews · View Statistics

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Reviews

  • Build Quality
    2.0 (3)
  • Value for Money
    3.3 (3)
  • Ease of Use
    4.0 (3)
  • Cleaning & Maintenance
    3.0 (3)
  • Product is used
  • Noise Level
    3.3 (3)
  • Pet OwnerYes (3) · No (1)
  • Clogging Issues Yes (1) · No (3)
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Cumulus

CumulusGreater Melbourne (Outer), VIC

  • 6 reviews
  • 3 likes

Very hard to empty and refit barrel

published

Purchased in February 2020 for $600.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Product is usedWeekly
Pet OwnerYes
Floor TypeCarpet and Wood
Clogging IssuesNo
1 comment
Dyson
DysonDyson
Dale Robertson

Dale RobertsonSydney, NSW

  • 2 reviews
  • 1 like

Always had Dyson in last 20years and am disapointed

published

You take the barrel off every 2nd time and it opens on the floor, I make sure it's clicked in properly ( base to barrel) but it still does it. Is there a fix for this ??? any help would be appreciated

Purchased in September 2018 at Harvey Norman for $499.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Product is usedWeekly
Pet OwnerYes
Floor TypeCarpet, Linoleum and Tiles
Clogging IssuesNo
2 comments
Dyson
DysonDyson

Thank you for reviewing your machine.

Please be assured this is not normal and the barrel should not open by itself. So we are able to assist you further please email auaskdyson@dyson.com and our experts will be in touch as soon as possible.

Dale Robertson
Dale Robertson

Thank you for all your assistance, the new bin has fixed the problem and i am still a Dyson customer thanks again and have a great Christmas

Motors in these are absolute rubbish

published

My Dyson Animal lasted two years. It's use has been household carpet and vinyl flooring. A few days ago the unit started producing a screaming sound which I took to be a bearing failure. I fitted a new motor and. Upon examining the old motor found the end cap on the motor housing had fatigued totally and allowed the amature to contact the outer section. The casing is unbelievably thin.

Purchased in September 2018 for $699.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Product is usedWeekly
Pet OwnerYes
Floor TypeCarpet and Linoleum
Clogging IssuesYes
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Nhora H.

Nhora H.Sydney, NSW

  • 3 reviews
  • 1 like

Overhyped

published

Durable and functions well. But over priced. You are paying for quality with strong suction. Don't use this on floor boards or polished tiles or you'll see scratches after. It works best for carpets. Put a Dyson label on the vacuum and expect to pay a 50 - 70% premium.

Incentivised ReviewNo
Product is usedWeekly
Pet OwnerNo
Floor TypeCarpet, Tiles and Wood
Clogging IssuesNo
See all Dyson Cinetic Big Ball reviews

Questions & Answers

Anthonyd

Anthonydasked

Cinetic Big Ball

We have had our CY22 for a couple of year but it has just started making this very loins siren sound after a few seconds of running. It’s not the motor as the pitch of the sound changes with airflow and is opposite to motor speed(lower sound higher revs and vice versa). Bin is regularly emptied.

No answers
LJP48

LJP48asked

Cinetic Big Ball Animal

Dyson - I am very excited about my new vacuum and think I may just have to figure out how to work some aspects. I have used it four or five times. I have had a few trial and error mistakes with the bin not being properly closed and vacuuming dirt all over. Hopefully I've solved that. My turbine head seems very noisy and I'm thinking I probably should be wearing ear protectors. I thought maybe something is clogging it - I have cleaned the brushes on the turbine head a few times as my long hair is wrapping around the roller. I have removed it all but still very noisy and I'm feeling the suction isn't as good as it was the first day. My husband tried it and it was too loud for him and he operates our leaf blower with enthusiasm. The wand seems to be fastened properly. I do feel like it is a simple fix but I just can't find what it is.

No answers
Matt

Mattasked

Cinetic Big Ball

Hi
When I vacuum carpet with my Dyson Big Ball it doesn't seem to pick up what is on the floor but instead seems to collect it then sucks it back out onto the floor. Any recommendations on how to stop this?

4 answers
Leonard
Leonard

What age is the machine ?

Matt
Matt

I purchased it in 2020. Has been doing this since I purchased it.

Dyson
DysonDyson

This is not to be expected and we are keen to assist.

Please forward your query and the serial number of your machine tor Dyson Experts via Live Chat, Facebook Messenger or phone and we will be happy to help.

We look forward to hearing from you and assisting.

Get an answer from our members and Dyson representatives

Details

Compare all 8 Dyson Cinetic Big Ball
CategoryBarrel Vacuum CleanersBarrel Vacuum CleanersBarrel Vacuum CleanersBarrel Vacuum Cleaners
Price (RRP) $999.00$899.00$799.00$699.00
HEPA FilterNoNoNoNo
Weight11.34 kg11.04 kg10.67 kg10.55 kg
TypeBaglessBaglessBaglessBagless
Cord Length6.6 m6.6 m6.6 m6.6 m
Suction (Air Watts)250 AW250 AW250 AW250 AW
Manufacturer Warranty2 year(s)2 year(s)2 year(s)2 year(s)
Release dateApr 2016Apr 2016Apr 2016Apr 2016
Compare all 8 Dyson Cinetic Big Ball

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