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Dyson Cinetic Big Ball
Multi Floor, Animal Pro, Animal, etc...
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The vacuum cleaner cleans wooden floors reasonably well though I do have to go over it more than once. I have to constantly lift and replace the floor tool as it is difficult to turn. The floor tool and the hose and connections are bulky and difficult to use, all very unintuitive.
Even with holding the (less suction clip) the suction is so strong cleaning carpets it is a fight from beginning to end.
I have already had the dust bin replaced as the tiny clip that holds it shut didn’t work, the new dust bin still has difficulties not popping open when I remove it for emptying.
I have so disliked using it I’ve vacuumed far less than I normally do.
I would not recommend this vacuum cleaner.
Purchased at JB Hi-Fi Retail Stores for $599.00.
Worst vacum ive ever used. Flicks small bits of crumbs everywhere...!! What a waste of money.. after just 2 uses I am back to using my $100 kmart vacuum ' which I thought was crap until I used dyson!!! The kmart 1 is way better. I want my money back!!
Purchased in January 2021 for $500.00.
The Dyson Big Ball is an absolute disappointment. It’s hard to pull and constantly rolls over when going round corners. On the side of the head the two ends keep falling off with the slightest bit of hair or dust on it. The purple foam strip along the bottom of the head had totally come off. This has all happened in no more than 15 months of use. I’m so disappointed. All the hype about Dyson being a great brand. So disappointed. I’m getting in touch with our supplier to see what can be done, otherwise I have very expensive vacuum cleaner sitting in a wardrobe not being used.
Purchased in October 2020 at Harvey Norman.
Find out how Dyson Cinetic Big Ball compares to other Barrel Vacuum Cleaners
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- 9 reviews
- 4 likes
- Cinetic Big Ball Allergy
- Verified
Not worth the money, unlike older Dysons. Design flaws plague this model.
As I've had this vacuum for a few years now, I feel I am now able to provide a comprehensive review of its abilities. We used to have a Dyson upright that had served us well but we weren't a fan of how heavy it was to push and how difficult it was to use the tightly retracted hose without the unit tipping over, so we decided to stay within the brand and purchase a more familiar barrel-type vacuum (like our previous ones), despite this being the most we spent on a vacuum, which was reasonable when expecting this to last many years. We spent extr...
Read morea on the Allergy variant as we were interested in the turbine brush for use on carpeting. The truth is, it isn't really that great on any floor surface. On my old house's laminate floors, the floor tool simply pushed dirt around rather than sucking it in unless you made a conscious effort to go over dust very slowly. On tile, it's marginally better but not very much so. On carpet, it was fine initially on shallow loop pile carpet, but on any cut pile rug/carpeting (still shallow), it struggles to pick up surface level dust even with a clean bin and otherwise good suction. The floor tool despite it being Dyson's "best", needs constant passes just to get surface level dust, let alone embedded dust which there's no way of proving if it is removed or not. We never wear our outdoor shoes inside so the carpets never get too dirty, but for those who do, I doubt this machine will inspire any confidence as it is already struggling with regular house dust. The BIGGEST issue with this machine is the design flaws and poor build quality. The most troublesome issue is the weak latch mechanism on the bin. It is a small bit of plastic which holds the bin shut but I have faced the same issue many have complained about since the very beginning, which despite how tight and secure it is when installing the bin, upon removal, the bin lid will flip open and dump all the dust you’ve been vacuuming up back onto your floors. I’ve attached an image of the size of the catch, beside a 20c coin for scale. It is absolutely tiny and over time as the motor’s heat/vibration makes the plastic mechanisms not as tightly sealed as it is brand new (this part sits right up beside the motor), it is able to slide away from the catch. I cannot fathom why they would cheap out on this vital piece, when they simply could’ve made a wider ridge for the hook to catch on. To date, I’ve gone back to Dyson numerous times and they just keep sending me the same flawed bin which works fine initially but then exhibits the same issue after less than a year (and I don’t even vacuum very frequently). I cannot trust it anymore and have to have my hand under the container as I carefully walk to my bin to empty it. That brings me to the emptying part – it’s nowhere near as easy or hygienic as they make it seem. The bottom lid gets dust and hair in its crevices, and as with any other bagless there seems to be a small plume of dust that flies around as you empty it. Many times, I’ve had to even use my hands to aid clumps of dust out into an old plastic bag. I cannot believe this is marketed towards ALLERGY sufferers, I don’t have any allergies and it’s sickening enough emptying this one and its poorly designed bin without dust flying everywhere. Within a year, in early 2017, the wheel fell of the unit and upon inspection, it was an in-warranty repair as the heat generated by the unit had weakened the plastic attachment. It had to be sent back to Dyson to be attached back on. That was pretty disappointing as I’ve never once had that happen on previous models but the wheel on this unit seems to be a thin disc of plastic built more for aesthetics than function, but I’m just glad it happened within the warranty period. I’ve paid for the extended warranty a couple of years back as the manufacturer’s warranty was about to end and the machine had given me enough worries as it is. Now that is about to end soon and overall, given the disappointing price to performance ratio of this vacuum, this is the very last Dyson I will own. I’ve always believed in the bagless hype but after seeing that even this the ‘ultimate’ bagless vacuum, has not been appreciably better and in some cases worse than my previous one, I may very well get my very first bagged vacuum (going by Product Review, I seemed to have found some top-rated Mieles, plus I’ve already had good experiences with the brand, so I am tempted). I was never a fan of consumables but seeing what a pain this is in terms of maintenance and emptying, my mind is now open to alternatives. Just don’t fall for the marketing – the whole bin design is flawed and it is NOT a pleasant experience dealing with this in the long run – but then again this is a brand that demonises well-priced traditional alternatives to sell you their own $800 tower fan or $500 hairdryer, so why am I surprised that quality went down the drain and margins shot up with this most-recent series of vacuums. Never again…
Purchased in May 2016 at Dyson for $599.25.
Purchased 3 years ago & only tried to use it twice before putting it in garage as after going over an over fluff on the carpet I had to bend down and pick it up. ( So just use my v6 slim cordless) Thought it was my carpet 3 yrs later it’s still new so just tried on my mums carpet as it’s been just sitting in the box unused and the same thing happens it sucks on your hand but picks hardly anything up after 10mins use the V6 slim again is full in minutes!!
Purchased in January 2017 at Harvey Norman.
We certainly would't expect any difficulties with the performance of your Dyson Cinetic Big Ball Animal and would value the opportunity to assist.
Please forward your review and details through to ou...
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Questions & Answers
Hi I am wondering where is the filter located for Dyson Cinetic Big Ball allergy
The Dyson Cinetic Big Ball features Dyson Cinetic Science. Dyson Cinetic Science is so efficient, the dust and dirt is separated from the air into the bin, without the need for a washable filter. The machine has a post motor filter which is there to capture carbon dust from the motor however is designed to last the lifetime of the machine without the need to wash/replace it.
Dyson Cinetic Science features ultra-efficient cyclones with Cinetic tips. These tips allow our cyclones to be small, and they vibrate to ensure the ultra-fine dust doesn't clog them, rather, ends up in the bin for you to empty when you have finished your cleaning session.
If we can assist further, our Dyson Experts are available and happy to help.You can find ways to get in touch here: https://www.dyson.com.au/support/contact-us
Our Dyson big ball animal pro is only a couple of months old. The power head spins but doesn’t pick up anything on the carpet , I’ve removed any fluff or anything around the roller. The normal head works fine on hard floors.
Hi Barb, thank you for your question and we are sorry to hear that you are experiencing an issue with your machine.
Our machines carry a 2 year Dyson Guarantee and we will be more than happy to help resolve this for you. We do require more information and we'd kindly ask you to please reach out to our helpline via phone, email or live chat through https://www.dyson.com.au/support/contact-us.
I purchased my Dyson cinetic big ball vac in Feb .I am having trouble with the 360 swivel head it keeps clicking out of its place like it is broken it doesn’t seem to lock in . It makes it then impossible to vacuum ,The suction is also extreme and makes it very hard to push on carpet leaving balls of fluff. I do not have pets so no excuse for a lot of hair on my floor, Please advise as I am extremely disappointed
Hi Cindy, thank you for your question and we are sorry to hear this is happening.
Please be assured our machines come with a 2 year Dyson guarantee, we'd recommend to reach out to our helpline via phone email or live chat through https://www.dyson.com.au/support/contact-us.
In regards to the suction one of our experts will ask you a few questions regarding your flooring and provide you the best resolution moving forward.
Get an answer from our members and Dyson representatives
Details
 Dyson Cinetic Big Ball Animal3.6(141) |  Dyson Cinetic Big Ball Allergy3.2(127) | |||
|---|---|---|---|---|
| Category | Barrel Vacuum Cleaners | Barrel Vacuum Cleaners | Barrel Vacuum Cleaners | Barrel Vacuum Cleaners |
| Price (RRP) | $999.00 | $899.00 | $799.00 | $699.00 |
| HEPA Filter | No | No | No | No |
| Weight | 11.34 kg | 11.04 kg | 10.67 kg | 10.55 kg |
| Type | Bagless | Bagless | Bagless | Bagless |
| Cord Length | 6.6 m | 6.6 m | 6.6 m | 6.6 m |
| Suction (Air Watts) | 250 AW | 250 AW | 250 AW | 250 AW |
| Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) |
| Release date | Apr 2016 | Apr 2016 | Apr 2016 | Apr 2016 |
Prices
Dyson Cinetic Big Ball Multi Floor Extra Barrel Bagless Vacuum Cleaner
$499.00Dyson Cinetic Big Ball Origin vacuum
$499.00- $599.00
- $749.00
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- $849.00
- $849.00
- $899.00
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We are sorry to hear you are disappointed with your Dyson Cinetic Big Ball and are keen to discuss your concerns and assist.
Please get in touch with our Dyson Experts via live chat, Facebook Messeng...
Read moreer or phone and we will only be happy to help. You can find our contact information here: https://www.dyson.com.au/support/contact-us