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8 photos
Dyson Cinetic Big Ball

Dyson Cinetic Big Ball

Multi Floor, Animal Pro, Animal, etc...
3.6 from 744 reviews

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Reviews

1.4

9 reviews
5
(0)
4
(0)
3
(1)
2
(2)
1
(6)
  • Build Quality
    1.6 (9)
  • Value for Money
    1.2 (9)
  • Ease of Use
    2.0 (9)
  • Cleaning & Maintenance
    1.3 (9)
  • Product is used
  • Noise Level
    2.5 (8)
  • Pet OwnerYes (6) · No (3)
  • Clogging Issues Yes (9) · No
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Reviewer Photos & Videos

Completely Useless

published

Purchased in March 2020 at Noel Leeming for A$700.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet, Linoleum and Wood
Clogging Issues Yes
Judith S.

Judith S.Greater Melbourne (Metropolitan), VIC

Do Not Buy Dyson, Never again Dyson

published

Purchased in May 2018 at The Good Guys for A$800.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues Yes
1 comment
Dyson
Dyson Team ..Dyson
Danny

DannyGreater Melbourne (Outer), VIC

  • 10 reviews
  • 11 likes

It's good but not great.

published
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet, Linoleum and Tiles
Clogging Issues Yes
Barrel Vacuum Cleaners

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Tammy Parnell

Tammy ParnellPerth, WA

  • 9 reviews
  • 2 likes

Don't Waste Your Money

published

I saved my money to by this product as it was all that you heard was the best brand money could buy. I had purchased a Miele cat and dog previously but was sick and tired of having to buy bags for it . So I changed. What a terrible decision that was. The first time I used it fabulous heavy duty suction. Then the next time a bit less and within a month no better than the cheap vacuums. So disappointed with this as I spent a lot of money on it. Will never buy another Dyson product overated.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues Yes
1 comment
Dyson
Dyson Team ..Dyson
Aoibhinn2

Aoibhinn2Hunter Region, NSW

  • 3 reviews
  • 1 like

Wish I had read the reviews first.

published

Cheap plastic rubbish. Not what you expect from $500 +. Loved my old Dyson, very dissapointed. Hair blocks barrel which needs manual untangling, blocks dirt going into barrel. Musclehead tool plastic has WORN off in 5 months so it now leaves scuffs on timber floor. Asked for refund for faulty lemon, told no only part replacement. And BUY another part. Seriously Dyson, model is a lemon recall it. Customers are fleeing and wont be back.

Purchased in March 2019 at Dyson for A$524.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet, Tiles and Wood
Clogging Issues Yes
Liz Wilkinson

Liz WilkinsonGreater Melbourne (Outer), VIC

  • 3 reviews
  • 2 likes

It sucks more than it sucks! And not in a good way!

published
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet
Clogging Issues Yes
John Smith

John Smith

  • 3 reviews

Overpriced Junk

published

Items get stuck in the brush head and you have to manually remove them. The opening in the brush head for item to go into the vacuum is too small and regularly clogs with dust. Emptying the capacity bin is difficult and clumsy. The quick release handle broke on the vacuum and Dyson does not have this part available on their website. Considering the price for this vacuum I expected much better performance.

Purchased in January 2018.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet
Clogging Issues Yes
1 comment
Dyson
Dyson Team ..Dyson
CAW

CAW

  • 2 reviews
  • 1 like

Not very hardy

published

Plastic bits are unfortunately easy to break when teenage boys use the vacuum cleaner so now it’s useless-have contacted company about parts via email no response as yet-hope they can replace the part

Purchased in September 2016 at The Good Guys for A$700.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Wood
Clogging Issues Yes
1 comment
Dyson
Dyson Team ..Dyson
Kye

KyeSouth East Queensland, QLD

I absolutely HATE this machine

published

Purchased in July 2018 at Billy Guyatts for A$508.18.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Tiles and Wood
Clogging Issues Yes
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball compares to other Barrel Vacuum Cleaners

Know better, choose better.

Compare all
See all Dyson Cinetic Big Ball reviews

Questions & Answers

Roslyn

Roslynasked

Cinetic Big Ball

Why is my Cinetic Big Ball Animal Dyson making a loud sort of screaming noise? How do I fix this? Still under warranty.

1 answer
Dyson
Dyson Team ..Dyson

This isn't a sound we would expect from your Cinetic Big Ball and are keen to assist.

Please give our Dyson Experts a call on 1800 239 766 at your convenience (with your machine handy).

Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.

We look forward to hearing from you and assisting.

Sue

Sueasked

Cinetic Big Ball

My brand new Dyson won’t clean a short pile rug! I have used every head and nothing helps, have I just wasted $500

1 answer
Dyson
Dyson Team ..Dyson

We are sorry to hear about this and are only happy to assist.

Please forward your query, the serial number of your machine and your details to auaskdyson@dyson.com and our Dyson Experts will be in touch shortly to help.

Meg F.

Meg F.asked

Cinetic Big Ball

Can I use my dyson big ball to vacuum wet carpet? I've rubbed i with nappy san and warm water and also used vanish carpet clean and am wondering if I can vamuum that up.

Thanks

1 answer
Dyson
Dyson Team ..Dyson

Dyson vacuum cleaners are designed for use on dry household dust and dirt. Any use on liquids or moisture can cause damage to your machine and is not recommended.

If we can assist further, our Dyson Experts are available via auaskdyson@dyson.com. If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.

Get an answer from our members and Dyson representatives

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