Reviewer Photos & Videos
It Sure Sucks!
On opening the box I was pleased to see no Styrofoam packing, all major packing was cardboard. The various components seem to be made of a high quality plastic, with a soild feel to them all. The diagrams for the assembly were easy enough to follow although there was no mention of the smaller tools. I was able to look up the various tools and how to use them on the internet.
The tools and hoses have a very positive lock when assembling and are easily pulled apart when required by pushing the red release button, far better idea than just a fr...iction fit. There seems to be no leakage from any of the joints, a good sign. The hose is very good quality and the swivel on the handle give the user a lot of choice of angles from the tool to the machine. I have four rooms with industral type carpet with a very short pile, the kitchen is slate and the rest of the house is tiled. The vacuum has a good length of power cord, although not recommended I find I can do the house from one central power point with a heavy duty extention lead. The turbo head does a fantastic job of cleaning the various floor surfaces and it is picks up dirt with ease with the very powerful suction, a bleed trigger is easily accessed on the handle if you want to back off the suction a little.
Purchased in September 2019.
My first Dyson, very happy
We’ve had this vacuum cleaner for a month now and have been very happy overall. I’ve included some pictures of some of the included accessories I talk about with the names of the tools (I found these names online on various websites, so I hope they’re correct)
- All the accessories click together easily. The connections are great, this was a pet peeve of mine with my previous vacuum, but these accessories click together and come apart without any effort. Just a click of a button which is great for setup and storage
- All the moving bits ...
Purchased in August 2019.
The best bagless canister vacuum, but it is a bagless.
I'll start by saying that if you want a bagless vacuum cleaner, The Dyson Big Ball Animal + is just about the best you can do.
But, and there are a few buts, the cleaner is not perfect, and although Dyson's multi cyclonic dust separation system is legendary, and really has not been replicated well by any other manufacturer, the system is not perfect, and compared to a bagged cleaner, actually takes a bit of effort to maintain.
With a well designed bagged cleaner you simply pop the bag out, throw it in the bin, and install a new bag. During th...is process it is easy to be exposed to little to no dust, and the canister of the vacuum itself will rarely if ever need any cleaning or maintenance, the bag contains all of the dust, so the cleaner itself remains clean, eventually you might need a new exhaust filter, but generally, that's it. However, with a bagless cleaner, and Dyson certainly is not immune to this, you must empty the canister into a bin in a way that inevitably exposes you to a plume of dust. The dust cylinder will become lined with dust that will need washing or brushing out, and the entire cyclonic dust separation system will eventually become caked with dust, these problems are not unique to Dyson, but exist for all bagless cleaners. Bagless vacuum cleaners simply are more labour intensive to clean and maintain than bagged, and this is hardly ever spoken about, but it is true. What is unique to Dyson though, is the difficulty of cleaning and maintaining all of this. First of all the gap between the transparent external cylinder wall and the central dust shroud at the top of the cylinder appears to be too narrow. I'm sure the engineers at Dyson have worked endlessly on this, but the problem remains that dust gets jammed at the top of the cylinder and does not fall to the bottom consistently. This has an obvious and noticeble effect on airflow therefore the performance of the cleaner, adding to the issue is just how quickly after emptying the cleaner this can happen, we have a carpeted two bedroom apartment and before we have finished cleaning the clogs and jams have started to appear, every time we vacuum with this cleaner we must go through a maintenance routine else the cleaner will not be ready next time it comes time to clean. Worst out of all of this, the chimes of "no loss of suction" don't really ring true here, not for long anyway.
It sucks - literally!
I live in an apartment with a toddler, a husband that sneeze every morning and a cat, so it's important that the vacuum have great suction. I became a fan of Dyson ever since I bought the Dyson V6 Animal+ 3 years ago. But this Dyson Cinetic Big Ball Animal + is one of a kind. The vacuum is beautifully designed. Its colours and shape reminds me of a beautiful peacock. I have no problem putting the vacuum together, the instructions manual is simple and clear. I like the different heads for different surfaces. We have laminate timber floor, tiles,...and rugs throughout the apartment, so it was great using all the different accessories. And there're short videos on Dyson website showing what each accessory does, which is great because no one has time to read. Manoeuvring the Dyson Cinetic Big Ball was a hassle at first – comparing to my cordless Dyson V6, but I got used to it after a few days. I also love the cinetic technology, I was so amused that I kept turning hard corners to see it falls and then picks itself up. Suction is great – it sucks everything on every surface. The tangle-free turbine tool is good for picking up my cat's hair from fabric surfaces. And the canister is huge, so I can do the whole place without having to empty it a few times. Plus it's so much easier to empty the canister now. No need to open the canister and shake the dirt out. One push of a button, everything falls into the bin nice and tidy. Amazing! I wish Dyson has invented this earlier. Ok, after listing out all the pros, here're the cons.
Really Amazing! I Love It!
Wasn't really sure what to expect, have never used a Dyson before but of course knew of it's reputation. Was it all just clever marketing or was there something to it?
Absolutely converted and love my Dyson!
Initial impressions was that it was very small, and lightweight enough to lift easily with one hand. Opening the box is a little intimidating as there are twelve bits and pieces to put together, many of which are hard to determine what they might be for. There is a small amount of carboard and plastic packaging in the box, but no...
Purchased in September 2019.
Conceptually Brilliant !
My mother had a bagless vacuum cleaner back in the 70’s. It was a complete monster to empty ... and guess whose job it was!! Being environmental people we have patiently waited for a decent contemporary bagless to come to market, but were wary of making sure the time was right, given those awful memories. Fast forward a generation ... and up steps Dyson!!
We were provided with this model to review under the Ambassador programme, and hoo boy what a difference some evolutionary time makes!! The vac was beautifully packed, using almost exclusivel...y cardboard. Take note chain-draggers ... packaging that’s not toxic to the world is possible. Initially I was grumpy that there was nothing that could be even remotely termed an owners manual in the pack ... just a sheet with diagrams and the ubiquitous language spanning symbols. HOWEVER ... this baby is simply so ridiculously intuitive that owners manuals are out of date in this company!! Anybody speaking any language will “get” it with ease. The pieces slid together and clicked positively into place using an ingenious slotted rail system so that they can only go in one way. Removal is a simple “press the red clip” affair. I like this since it’s idiot-proof. Several attachments included covering the entire spectrum you’d expect or want from a vac ... including deployment in the car. They even give you a neat pet grooming attachment - in keeping with the pet friendly nomenclature of the model. However our dog has short hair ... and would have a seizure if we brought the vac anywhere near her ... she’s more at home rounding up Roos out in the paddocks! It’s certainly a fun idea though. Perhaps I could use it to style the daughter’s hair!!!
Purchased in September 2019.
Grows on you
I’d been reading – and hearing from friends and family – about Dysons and how good they are, from the powerful, bagless vacuums to the really cool-looking and easy to clean fans. As my only first-hand experience are their excellent hand dryers in the better public washrooms and my Mum’s Dyson fan, I was excited at the prospect of test-driving a Dyson Big Ball Cinetic Animal+ vacuum. The ‘bagless’ feature appealed as it is greener than buying vacuum bags, while the Animal+ bit was particularly alluring as I have 2 cats and 3 long-haired girls wh...o are continuously shedding. KEY POINTS (If you are reading this review, please note that this is from the viewpoint of a short, petite female with small hands, so it’s all relative!) Compared to my old barrel vacuum, the Dyson is more powerful and seems to clean better, but is much noisier, heavier and harder to store. In summary, the pros and cons in my view after nearly a month are: PROS: * • Very powerful suction. * • Ergonomic handle with handy pressure release trigger.
Purchased in September 2019.
An amazing vacuum cleaner!
I’ve been using the “Dyson Cinetic Big Ball Animal+” vacuum cleaner, which currently retails for $749 from the Australian Dyson website (also available from many major retailers), for the least 3 weeks now. There are 4 versions of this vacuum cleaner, which start at $499 all the way to the range-topping “Absolute” at $849! For an average Australian household, the higher-spec models do represent an awful lot of money and would not be something that I would usually consider, especially on mine and my wife’s teachers’ incomes. Well, is the Dyson ...really worth the money or is it just another exclusive and aspirational icon of prestige which doesn’t quite justify its hefty price tag? Read on… Upon opening and unwrapping the contents of the box, a myriad of connectors and attachments (including a smaller rotating brush head for carpeted steps, a 2-in 1 crevice/brush tool and an evil-looking animal hair vacuum brush!) fascinated me. The basic manual with its diagrams was quite easy and intuitive to follow. At least for this handy-person. The locks on the attachments’ connectors are all colour-coded in red and they engaged positively in place with a reassuring ‘click’. Releasing the locks by pressing the red tabs was easy and uneventful. My first impression of the main unit was that it was of a solid and reassuringly hefty weight. However, to me the attachments and light vacuum tubes were very light, so much so that I was concerned about the fragility of these items! I am happy to say that 3 weeks later I have grown accustomed to the lightness of the attachments, hose and tube. A positive aspect of this is that it makes the task of vacuuming an easier job – manoeuvring the vacuum head on carpets and hard flooring (with the hard floor attachment) was a light process, requiring minimal effort. The swivelling sections on the attachments and handles also allows manoeuvring the vacuum head into awkward or tight spaces a snack. The main unit moves around well and had no issues with tipping over. This machine is bagless and whilst I was happy with the thought of not needing to endlessly buy not-so-cheap original equipment disposable bags (and also doing my little bit to reduce landfill), being an asthmatic, and having not-so-pleasant experiences emptying dust waste canisters into bins many years ago during my first experience with a bagless vacuum cleaner, did play on my mind. Removal of the dust waste canister was again just a matter of depressing the red-coloured release button on the main unit and lifting the canister up. Emptying the canister itself involves depressing a red-coloured lever downwards, which releases the hinged bottom door. I held my breath (quite literally!) only to be pleasantly surprised that the dust had clumped together tightly into dense plumes which dropped straight into the bin with very little dust particles billowing around to play havoc with my asthma. Phew! Replacing the canister on to the main unit was again easily done and confirmed by that reassuring ‘click’. My primary concern was not how easy to use and how beautifully designed the unit was, but how well it functions as, you know, an actual vacuum cleaner and how well it would remove dirt matter from my carpets. For the last 5 years or so, I’ve been using my bag Miele machine which I believed to be quite remarkable in how well it cleaned my carpets (I’m one of those people how actually find vacuuming an entirely therapeutic activity!). The performance of the Dyson absolutely floored me. The rotating brush vacuum head not only aids in agitating engrained dirt and matter to be vacuumed away but it also acts to partly revive flat and dull carpet areas. The suction of the unit was staggering and the volume of dirt and matter removed from carpets after each use was incredible. I’ve attached photos of the matter emptied from the canister after vacuuming just my modestly-sized (4x6m) loungeroom – the canister had been emptied after each use. I’ve also attached a video of the machine in use and also the visible amount of matter collected from my loungeroom carpet just from that one usage! I am now truly converted, finding it amazing how well the Dyson performs in cleaning my carpets. Just several observations from my use: - Unlike my old Miele, there is no power adjustment dial – I’m not sure whether this makes any difference in actual usage. The machine works equally well on carpets of varying thicknesses and hard flooring. - Removing hair wound up around the rotating brush head was easier than I thought it would be, though I would suggest doing so after each use to avoid a big tangled mess later on. - The 2-in-1 brush/crevice tool’s design is very clever – you have a crevice tool which transforms into a brush by sliding the brush forwards. The brush bristles, however, are way too soft and, given the cost of the machine, I suggest that Dyson should include a brush with sturdier bristles for those cleaning duties which require one, such as air conditioner or heater air filters. - It would have been nice for Dyson to include an accessories box or bag to contain the various attachments. In summing up, the essential question is: Does the performance and features of the Dyson justify it’s comparatively large price tag? Personally, having a young family of 3 children under 12 years of age (and 1 cat!) means that my carpets endure quite a bit of punishment. I also suffer from asthma triggered by exposure to dust. The physical volume of matter removed by the Dyson that I have repeatedly seen with my own eyes and have emptied is a compelling and highly persuasive argument. While the purchase price is relatively high, there is a cost saving compared to bag vacuum cleaners. In my situation though, the amazing cleanliness that the Dyson leaves my carpet has changed my initial doubts about the Dyson and I am now a fan! So for me, the answer is a resounding “Absolutely!” I love the Dyson and would buy one again in a heartbeat. Highly recommended!
Purchased in August 2019.
Does the Dyson name precede the product?
Many people would say Dyson is just a name. The product has stood throughout the years and has massively improved.
This is a non biased review on the Dyson Cinetic Big Ball Animal+.
Firstly, the 2 year warranty is a bonus (as shown in photos enclosed). There are many attachments for many uses throughout the house. Let’s be honest, through trial and error you will know what attachment suits you best in your vacuuming. Some of the attachments are quite versatile, so you don’t only need to use each attachment on one surface. In this case, you’d n...eed a carry case with you to keep on swapping in each room. You have your standard floor attachment that can vacuum from carpet surface directly to tile/floorboards. No need to adjust the floor head. Thin nozzle for tight corners etc. as stated and picture shows nicely individual packed attachments. The design of the vacuum cleaner has come a long way. Being a ball design gives it added advantage of it rolling back to its original position. No need to have to worry about it turning upside down, as this has happened to all of us and being caught. Personally, this is a plus on the design. The suction from this Dyson is unbelievable. You don’t realise how much suction a vacuum cleaner has until you hear the tiny fibres being sucked up. We have floorboards as we live in a old home and I have to get down and do the gritty clean of loosening dirt caught between the boards then using a brush to double aid the removal. The suction from this Dyson cleaner saved me so much time and effort. Ha, no more kneeling and going through the boards individually. There is also a release clip at the handle for over suction, so no fear of literally lifting boards or carpet. The telescope pole adjusts to different lengths/heights so you may use in higher places. Each attachment can easily click into place and be removed just as easily.
Great vacuum with everything you need
The Animal+ is an upgrade from my Dyson DC29 which is over 5 years old. I loved my old vacuum but this one seems more powerful, quieter and comes with loads of attachments.
The turbine head is really powerful and the suction and bristles mean you can see and hear the dirt and fur getting sucked up - in fact, the sound is really satisfying. A month before we got this machine we had our walls plastered, I thought we had removed all the dust but on the first use of this machine, I could see the turbine head pulling up a lot more plaster dust from...the edges of carpets. One of the things I love about this vacuum is that the turbine head can be used on both carpet and tiles without having to change or adjust anything. Call me lazy but if I only want to do a speed clean, I just use that attachment to do my whole house, which is a mix of wool carpet and tiles. On my tiled floors, I do need to take a bit more time as the turbine head can blow and push some of the dirt around before sucking it up. Personally if I'm just doing a quick clean, I prefer to take a couple extra seconds rather than change the head mid-clean…but if I am taking a bit more time then I will use the hard floor tool. The hard floor attachment is low profile with a flexible join so I can get close to the ground and underneath my joinery, vanity and furniture. The steering and mobility on the Animal+ is definitely an improvement from my previous vacuum. It is lighter, has a longer cord and telescopic handle and the ball design gives more mobility and movement. I tend to race around and vacuum quickly (only way to do it right?!) and with my previous Dyson it would topple over a lot but the ball design sets itself right so I can just keep going with my vacuuming. I was concerned about storage as we are in a small townhouse but this vacuum packs up compactly into the bottom of my kitchen cupboard. I also like the new design for emptying the bin chamber as it blew less dust into my face. With my previous vacuum I would pop the top off and turn it upside down, usually tapping it against the side of the garbage which did spread a lot of dust around (I always did it in my outside bin rather than inside). With this vacuum the chamber is emptied downwards so dust flows directly downward into the bin without me having to turn it upside down and tap it around. It was a little fiddly to get back on but overall I still think the design is better than my previous.
Best vacuum cleaner I have ever had by far
The Dyson Cinetic Big Ball Animal + is an impressive tool that provides an effective all-around service around the house. Suction is outstanding and it cleaned rugs, floors, and even the heavy-duty pure wool mattress toppers I tried it on to as-new condition. The accessories provided have covered most needs from upholstery and curtains vacuuming, to cleaning crevices and reaching those hard-to-get-to hidden spots.
While I loved its self-righting ability and manoeuvrability, I found the weight a bit on the heavy side when lifting it, but once...it’s out and on the floor it moves like a dream and it's 100% better than any vacuum cleaner I have owned before. This is my first Dyson. The instructions provided were not as easy to follow as I would have liked and could be improved. There was no list of the included accessories and their purpose in the one logical place I would have expected to find them: on the instruction brochure that came with it. Later on I saw they were listed in small print on the box, but by then I had discovered what I wanted by searching the web and found the missing information. At first examination the grooming tool left me perplexed as to its use, but once seen in action I thought it was one of the most cleverly designed gadgets I have ever seen. My dog thought he was getting an all-over massage when I tried it on him and the noise didn’t not seem to upset him at all. I had to reduce suction though to keep him relaxed. I found the cord length to be much better than the one I had previously and I don’t need an extension cord any more. The noise level is also quite acceptable and I can vouch for having less pet's hair around the house. All up definitively a thumbs up from me and a happy dog to boot!
It's very good!
I have now been using the Dyson Big Ball for about two and a bit weeks - I own and normally use a high-end USA-built vacuum cleaner and was a previous Dyson owner (my mum has a DC20 and I used to have a DC29) so I will be completely honest I was wanting to be very critical - I was actually very impressed!
Firstly, I put together the machine when I got home from overseas, quite late at night - I did it and then checked the directions afterwards, just to make sure i'd done it correctly - very easy and intuitive to put together.
If you are a pre...vious Dyson canister owner, take my word for it they have fixed a few things that I didnt like - the cord/plug and winder is much better now, so are the "clicky" bits that connect the various parts and it truly doesn't tip over or difficult to pull around the house. I also think the air-driven brush-bar seems more robust than my old model Dyson. Its also MUCH better to empty it out CLEAN now!. I've used mine on Carpet (wool blend), Tiles and Rugs (wool and sisal) and get a very good result on all of my floor types. Suction and Pick Up results are very good. I like the "vacuum track marks" left in my carpet and it does a great job of that! The pile on the carpet was lifted and looked clean and does a very good job of picking up all the cat hair around the house (its hair shedding season!) The Ball design also facilitates vacuuming yourself out of the room. The other bits and pieces that come with it (like the handheld powerhead thingy) are awesome and does a good job with the car. I'm also very impressed that they include an adapter so that older Dyson attachments (I still have quite a few) can be used with the new connections on wands/handle.
Purchased in September 2019.
Amazing results on hardwood floors
My Dyson Cinetic Big Ball Animal+ arrived just after I had completed vacuuming with my much older Dyson vacuum (5+ years). The vacuum, while not as technically advanced as the Dyson Cinetic Big Ball Animal+, still works and did what I considered an adequate job vacuuming up the pet hair and dust from my polished wood floors. Or so I thought. But more on that later.
The Dyson Cinetic Big Ball Animal+ is well packed and all parts individually wrapped within the product box. The included accessories are impressive consisting of a stair tool to re...move dust and dirt from corners and edges; a combination tool featuring softer bristles for more delicate surfaces; a tangle-free turbine tool which features counter-rotating brush heads which is perfect for removing pet hair and dirt from carpets or cloth lounges; a muscle head tool which is self adjusting and perfect for getting under low profile furniture; a brushroll head on which bristles rotate at high speed to help extract dirt from carpets; and a groom tool for allows users to groom their medium to long haired dogs more efficiently. The Dyson Cinetic Big Ball Animal+ arrives dissembled but includes an illustrated instruction manual outlining what pieces fit together. I am usually pretty good at intuitively knowing how to fit things together (I love the challenge of an Ikea flatpack) but found the Dyson instructions a little unclear. While there were excellent descriptions about how to empty a full vacuum I found the instructions for putting it together extremely limited. This could be improved with a part numbering system so people can be sure that they are slotting together the right parts. Another aspect of the instruction manual I found disappointing was that none of the included accessories were outlined. They looked impressive and I was sure they would be but I didn't know what they were called or how to use them. I had to seek out information on the Dyson website (and elsewhere) to determine what they were and the correct way to use them. However, once I knew I was extremely impressed with how many accessories come with the Dyson Cinetic Big Ball Animal+ and how Dyson have thought through all of the challenges pet owners often face with traditional vacuum cleaners. As previously mentioned I had already vacuumed my hardwood floors and tiled bathroom areas for the day so I wasn't expecting to experience anything beyond getting a feel for how the Dyson Cinetic Big Ball Animal+ operates, the amount of suction and the level of noise it makes. How wrong I was. I live in an older house with hardwood floors dating back to 1955. One of the major issues I have with my floors is that dust and grit can congregate between the floor boards. Several times a year I have to get down on my hands and knees to manually clean between them. It is not long since I did that and I had assumed my older vacuum was doing the job. I was sorely mistaken. A quick re-vacuum showed how much my older vacuum had been missing (see included photo of Dyson Cinetic Big Ball Animal+ barrel). I was both blown away impressed and repulsed at the same time. It is clear to me that Dyson technology had advanced considerably in the space of just over 5 years and the Dyson Cinetic Big Ball Animal+ was an incredible piece of equipment.
Purchased in September 2019.
The best vacuum I've used by far.
I have had this machine for almost 2 weeks and been using it every few days to give it a thorough work out. It's easily taken care of several weeks, maybe even months, of dust, fur and hair build up. I attached some pics of the machine and my cat loving the pet brush.
My house has tile, wooden floors, rugs and some bare concrete and it's been great to use on every surface, with the right tool attached. Using the right tool attachment for the job is key to getting the best from this vac.
I have another Dyson (4 years old), an upright model, and...
Purchased in September 2019.
First impressions WOW!!! Really Impressed
First Thoughts: After the initial easy and fast setup which took less than 10-15 minutes to do once unpacked from its box to having it running and doing its job was great and was easy to get done with some hiccups trying to figure out how the tools holder would attach.
The aesthetics are nice and clean it looks huge but not, it easily roles along the ground with ease without issues on carpet and hard floors which is great, so you are not having to try and drag it along possibly causing damage to the hose.
What I liked: The ease of use to empt...y the canister into the bin is an easy process with some headaches involved with getting it back into place again “The Bad”. The huge number of accessories that came along with the setup is very vast and enables you to do so much more than your average setup that doesn’t really come with much. If you are vacuuming and find that the suction is too strong, and your rug (or other items) is picked up from the floor the suction release on the main handle helps to release the amount of suction available until you let go allowing the full power of the vacuum to go full power.
Purchased in September 2019.
Powerful suction, really!
The Dyson Cinetic Big Ball Animal + is a powerful vacuum cleaner, made obvious by the dirt, dust & debris it pulls off our family floors. It works excellently on our short pile carpet, and leaves our timber & tiled floor areas spotless. It looks great & sucks great, so go for it if you want one.
What I liked:
* Powerful suction, really! Compared to other bagged & bagless vacuums I have used, the Dyson is definitely top in class for sucking power.
* Extremely long and lightweight telescopic wand is very useful for getting into corners and rea...
Purchased in September 2019.
Just blows dirt around.
We bought the vacuum and have used it once and on all surfaces, especially wooden floors, it just blows the dirt and crumbs around the floor and the intake filter at the top of the head gets covered, from the outside. It is also quite heavy and cumbersome to use on stairs. I even picked up a dust bunny to put it into the vacuum but it still just blew it into my face. I ended up vacuuming my home with the small upholstery attachment, it worked much better than the proper head
Purchased in September 2019 for A$900.00.
Powerful and superb functioning vacuum but cumbersome
Dyson never disappoints across the integrity of function in its products and this vacuum cleaner is no exception. It delivers big time but there are some points taken away for me.
Out of the box it goes together quickly and with ease. In everyday use the attachments and empty bin are one click and super easy. No ongoing bag or filter management is a dream The vacuuming itself is powerful and well engineered. Not a speck left on the floors and furniture. It also really lives up to the claims of dealing with the pet hair like nothing else. The...much loved kitties especially are real culprits leaving their very fine hair interweaved in everything, especially this time of year when the pre summer shed molting starts. I have seen other reviews claiming it scratches hard wood floors and I imagine if you use the wrong attachment this is a possibility. However this model does come with a specialised hard-floor swivel that didn't scratch my floors at all. In fact it is outstanding, the best vacuum attachment I have ever used on my hardwood floors. Where it looses a star for me is that I have also have a Dyson cordless and a barrel corded just can't compare even if I do think this is actually a better and more powerful vacuum. For me with a smaller and multi level home a corded vacuum cleaner feels cumbersome by comparison. The cord is a decent length so once its actually plugged in and ready to go it's easy peasy. However its a bit heavy and clunky up and down the stairs and takes up way to much room in my precious and small cupboard space to store. There is also not adequate clips for attachments or the hand wand. It does go back to that annoying reality that you spend more time plugging, unplugging and multiple trips to move all your attachments than you do actually vaccuming. 2 hands sometimes isn't enough to keep the hose upright and shuffle it around in a small multi level space and sometimes feels heavy and awkward really fast. The Dyson cordless are nearly double the price though and this is what you need to consider. If you have decent cupboard storage for a barrel vacuum, a single level home and pets then I recommend this vacuum hands down all day long.
Purchased in September 2019.
The reviewer stated that an incentive was offered for this review
The best vacuum I have ever used.
The vacuum I had been using is an older Miele bagged cylinder model, about 13 years old. And the floor coverings in my unit are older carpets, lino tiles and ceramic tiles. I was asked to test the Dyson cinetic big ball animal plus through the product review Ambassador Program and it arrived just in time for the annual spring clean so got a very thorough work out every day for a week.
Unpacking the Dyson cinetic big ball animal plus
The first thing I noticed when I opened the box was how well all the components were packed, nothing rattled...
Purchased in September 2019.
Am I comparing apples to oranges?
Hi folks, I arrived home yesterday to find the dyson had been delivered. I unpackaged it, assembled it and put it to use for the first time last night. Based on the assembly, first use's and first emptying of the waste, I don't feel it's a value for money purchase. I think it's a failure as a pet owners vacuum which is what it's marketed purpose is and not the best value for money as a vacuum cleaner solely. I will update this once I've had it for longer but this is just about my first impressions.
I do wonder if I'm not comparing apples to ora...
Purchased at Product Review Ambassador Program.
Questions & Answers
Why is my Cinetic Big Ball Animal Dyson making a loud sort of screaming noise? How do I fix this? Still under warranty.
Dyson Team ..Dyson
This isn't a sound we would expect from your Cinetic Big Ball and are keen to assist.
Please give our Dyson Experts a call on 1800 239 766 at your convenience (with your machine handy).
Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.
We look forward to hearing from you and assisting.
My brand new Dyson won’t clean a short pile rug! I have used every head and nothing helps, have I just wasted $500
Dyson Team ..Dyson
We are sorry to hear about this and are only happy to assist.
Please forward your query, the serial number of your machine and your details to email@example.com and our Dyson Experts will be in touch shortly to help.
Can I use my dyson big ball to vacuum wet carpet? I've rubbed i with nappy san and warm water and also used vanish carpet clean and am wondering if I can vamuum that up.
Dyson Team ..Dyson
Dyson vacuum cleaners are designed for use on dry household dust and dirt. Any use on liquids or moisture can cause damage to your machine and is not recommended.
If we can assist further, our Dyson Experts are available via firstname.lastname@example.org. If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
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