Reviewer Photos & Videos
I like using this vac a lot, well designed, great manoeuvrability
This is an Ambassador Review which means I was given the Dyson Cinetic Big Ball Animal + free in exchange for writing this review regardless of if the review was good or bad.
I like using this vac a lot, well designed, great manoeuvrability and easiest vac I have used. Only has a couple of minor flaws. If over many years this machine proves to be reliable and robust I’d give it an extra half star so it would be 4.5 instead of 4.
Having used this vac in my home for 3 weeks for FREE and gotten to know it, AND had I been in the market f...
This is one powerful vacuum cleaner!
We all have heard about Dyson and its vacuum cleaners. We have also seen them stand out with their bright colours and we know of their reputation as being at the top end of the vacuum cleaner market. Are they worth the hype? Going by the results of this particular vacuum cleaner, I would say yes.
First impression of this vacuum cleaner is that it appears very plastic. Everything is made of plastic, including the wand (or tube, depending on what some people call it) which on many other vacuum cleaners is often metal. It is, however, robust plas...tic that is thick but at the same time not heavy. Perhaps the only weakness is the on/off and cord retraction switches, which are relatively small lever type switches. They appear a little light in their construction giving the impression that they might one day break – you need to be aware of this and not press them too hard with your foot. What I must say is that this vacuum cleaner has a deceivingly powerful suction. It is not until you compare it to other reputable vacuum cleaners that you realise how good it cleans. I say “deceivingly” because the turbo head is very easy to push around, giving the impression that it is not sucking as much as some other vacuum cleaners, but is actually extracting a lot of fine dust and dirt that those other vacuum cleaners cannot do. I have used the vacuum cleaner on tiled surfaces, carpets and furniture. It works great on all these surfaces, but its real point of difference is how well it can extract dust and dirt from carpets and rugs. I have made a video of the Dyson immediately following up on another good brand vacuum cleaner and the results are impressive, and makes you wonder how much dust we have been living amongst before the Dyson. The video is attached to this review. The big ball refers to the fact that the vacuum cleaner body is mainly round – this gives it the ability to correct itself if it is dragged over – conventional vacuum cleaners have a tendency to flip over if yanked sideways or too hard, requiring you to pick it up to correct it. In all my usage of the Dyson vacuum cleaner, it has corrected itself every time, albeit, tipping over was not a common occurrence. The vacuum cleaner does squeak a little when moved around. It also feels a little unstable/unsteady when pressing the switches – however, it only moves slightly but does not tip over.
Corded Big Ball vs Cordless V10? Why is better and why?
The Dyson Cinetic Big Ball Animal is a great, solid vacuum cleaner for the whole home. I own a Dyson V10 Absoulte+, so my initial impressions will firstly cover the Big Ball on its own, and then compare it to the Dyson V10.
Out of the box, the Big Ball looks fantastic.
It cleans the carpet excellently, and because it runs through the power point, the power and suction are great. The normal head does a good job at my thick wool carpet, and for the corners, the corner attachment is more than enough. My carpet is really thick, and the Dyson has no...
My first Dyson, very happy
We’ve had this vacuum cleaner for a month now and have been very happy overall. I’ve included some pictures of some of the included accessories I talk about with the names of the tools (I found these names online on various websites, so I hope they’re correct)
- All the accessories click together easily. The connections are great, this was a pet peeve of mine with my previous vacuum, but these accessories click together and come apart without any effort. Just a click of a button which is great for setup and storage
- All the moving bits ...
- Cinetic Big Ball Origin
- Verified purchase
Cant live without it
This can be used on any floor type. Short pile to long pile to tiles and wooden floors. Easy to move around, love that if it falls over, it picks itself up. Love that it has no filters to worry about washing or replacing EVER! The service centre help is second to none and answered all my enquiries as To differences between machines before I purchased.
Dyson CY22 Cinetic Big Ball Animal + Barrel Vacuum Cleaner
As a ProductReview.com.au Ambassador I have been given the Dyson CY22 Cinetic Big Ball Animal + Vacuum cleaner to test and review. At the end of my review I get to keep the item.
I would like to assure the reader of this review that this review, despite the reward of a free product is a totally unbiased and genuine review of my experience.
The Dyson CY22 Cinetic Big Ball Animal + Barrel Vacuum Cleaner can be purchased from the Dyson Australia online shop for $749.00.
The machine was designed in England, which is prominently advertised all o...ver the box. It’s not until you take the dust housing off the vacuum cleaner that you see in very fine print that it is Made in Malaysia. Not that this detracts from the quality of the unit at all. The vacuum cleaner weighs 11.30kg. Out of the Box 1 Vacuum Cleaner, 1 Extendable Wand, 1 Carbon Fibre turbine floor tool, 1 Combination tool, 1 Stair tool, 1 Swivel hard floor tool, 1 Tangle free turbine tool, 1 Groom tool, 1 Quick release adaptor.
The best bagless canister vacuum, but it is a bagless.
I'll start by saying that if you want a bagless vacuum cleaner, The Dyson Big Ball Animal + is just about the best you can do.
But, and there are a few buts, the cleaner is not perfect, and although Dyson's multi cyclonic dust separation system is legendary, and really has not been replicated well by any other manufacturer, the system is not perfect, and compared to a bagged cleaner, actually takes a bit of effort to maintain.
With a well designed bagged cleaner you simply pop the bag out, throw it in the bin, and install a new bag. During th...is process it is easy to be exposed to little to no dust, and the canister of the vacuum itself will rarely if ever need any cleaning or maintenance, the bag contains all of the dust, so the cleaner itself remains clean, eventually you might need a new exhaust filter, but generally, that's it. However, with a bagless cleaner, and Dyson certainly is not immune to this, you must empty the canister into a bin in a way that inevitably exposes you to a plume of dust. The dust cylinder will become lined with dust that will need washing or brushing out, and the entire cyclonic dust separation system will eventually become caked with dust, these problems are not unique to Dyson, but exist for all bagless cleaners. Bagless vacuum cleaners simply are more labour intensive to clean and maintain than bagged, and this is hardly ever spoken about, but it is true. What is unique to Dyson though, is the difficulty of cleaning and maintaining all of this. First of all the gap between the transparent external cylinder wall and the central dust shroud at the top of the cylinder appears to be too narrow. I'm sure the engineers at Dyson have worked endlessly on this, but the problem remains that dust gets jammed at the top of the cylinder and does not fall to the bottom consistently. This has an obvious and noticeble effect on airflow therefore the performance of the cleaner, adding to the issue is just how quickly after emptying the cleaner this can happen, we have a carpeted two bedroom apartment and before we have finished cleaning the clogs and jams have started to appear, every time we vacuum with this cleaner we must go through a maintenance routine else the cleaner will not be ready next time it comes time to clean. Worst out of all of this, the chimes of "no loss of suction" don't really ring true here, not for long anyway.
Lives up to the Dyson name
I own three long haired animals so I was excited to try this animal + directly on the animals plus the hair they are shedding all over the house at this time of year especially.
I find I am vacuuming every two days so this vacuum got a very good trial. I had a bit of a problem trying to do the online warranty, it wouldn't accept the number for some reason so I will have to ring them about that.
I love Dyson. I already own an old DC23 stowaway with a turbohead and was looking for another vacuum that is easier to use as My DC is heavy and clunk...y and has damaged my walls and architraves being so solid and heavy. My DC23 is going strong after 10 years and I actually do love it with the turbohead. So, that being said it was nice to trial this product and compare. Pluses with this vacuum: 1. It is lightweight, easy to zip out and quickly vacuum up a mess which I love. Very manoeuvrable. 2. Clear canister is great for seeing how much dirt is in there and that it needs emptying and seeing what the heck you just sucked up from under the kids bed.
It sucks - literally!
I live in an apartment with a toddler, a husband that sneeze every morning and a cat, so it's important that the vacuum have great suction. I became a fan of Dyson ever since I bought the Dyson V6 Animal+ 3 years ago. But this Dyson Cinetic Big Ball Animal + is one of a kind. The vacuum is beautifully designed. Its colours and shape reminds me of a beautiful peacock. I have no problem putting the vacuum together, the instructions manual is simple and clear. I like the different heads for different surfaces. We have laminate timber floor, tiles,...and rugs throughout the apartment, so it was great using all the different accessories. And there're short videos on Dyson website showing what each accessory does, which is great because no one has time to read. Manoeuvring the Dyson Cinetic Big Ball was a hassle at first – comparing to my cordless Dyson V6, but I got used to it after a few days. I also love the cinetic technology, I was so amused that I kept turning hard corners to see it falls and then picks itself up. Suction is great – it sucks everything on every surface. The tangle-free turbine tool is good for picking up my cat's hair from fabric surfaces. And the canister is huge, so I can do the whole place without having to empty it a few times. Plus it's so much easier to empty the canister now. No need to open the canister and shake the dirt out. One push of a button, everything falls into the bin nice and tidy. Amazing! I wish Dyson has invented this earlier. Ok, after listing out all the pros, here're the cons.
Having a ball with Dyson...
I gather that there are Dyson people and anti-Dyson people. Those against Dyson complain about the price of their products and with vacuums the noise level being excessive, amongst other things. If you're an anti-Dyson person, you may as well move on, as I'm not going to be able to sell you this vacuum. This is an excellent vacuum in lot's of ways, but it has some of the same Dyson foibles that some of their other models suffer from, but which committed Dyson customers are apparently blind to!
I do find the high-pitched whine of the vacuum...motors to be annoying, but nothing in comparison to the high-pitched whine of screaming children. Either are easily solved by using earplugs or my preferred solution, bluetooth earpieces playing some calming classical music. Assessing the Dyson Cinetic Big Ball Animal+ is fairly easy. Firstly, after unpacking the machine and it's multiple parts you have to assemble it for use, this may be your first hurdle to surmount, because the "User Guide" has very sparse instructions and as with most technology products these days, it is expected that there is a level of intuitive assembly skills on the part of the customer! If that is your first problem, then it's down hill from here, because you have an array of attachments for different floors, carpet and furnishings which would baffle Einstein and once again the "User Guide" is very secretive about their possible uses. I deduced that the "Grooming Tool" was for grooming your pet(s). I know it sounds logical to suck the loose hair off your moggie or doggie before they deposit it on your carpets or settee, but in practical terms have you ever tried vacuuming an animal? I was in hot pursuit of my cat as it scurried up the hallway escaping a screaming human, dragging a ferociously loud plastic monster. He only escaped because I was abruptly stopped in my pursuit by an impracticably short power cord (a measly 6 metres). Darn it, I'll get him next time, should he ever come out from under the bed! Clearly, there are enough attachments for this vacuum for you to find something that's useful for the job at hand. However if you're like me, you'll find a couple of all-rounders that satisfy your everyday needs for carpets, hard floors and furniture and stick to them, the others (including the grooming tool) will be left in the laundry cupboard. In short, this is as good a vacuum as you are likely to find in the market, yes, it has a few things to get use to, or could be improved a little, but overall it's a well designed machine (who's ever seen a self-righting vacuum after its rolled over?) and what may seem strange to you at first, will become second nature in time. The bottom line is, if you really hate it, take it back within 45 days and get a refund, it's not the end of the world, it's my cat who thinks it is!
Really Amazing! I Love It!
Wasn't really sure what to expect, have never used a Dyson before but of course knew of it's reputation. Was it all just clever marketing or was there something to it?
Absolutely converted and love my Dyson!
Initial impressions was that it was very small, and lightweight enough to lift easily with one hand. Opening the box is a little intimidating as there are twelve bits and pieces to put together, many of which are hard to determine what they might be for. There is a small amount of carboard and plastic packaging in the box, but no...
Conceptually Brilliant !
My mother had a bagless vacuum cleaner back in the 70’s. It was a complete monster to empty ... and guess whose job it was!! Being environmental people we have patiently waited for a decent contemporary bagless to come to market, but were wary of making sure the time was right, given those awful memories. Fast forward a generation ... and up steps Dyson!!
We were provided with this model to review under the Ambassador programme, and hoo boy what a difference some evolutionary time makes!! The vac was beautifully packed, using almost exclusivel...y cardboard. Take note chain-draggers ... packaging that’s not toxic to the world is possible. Initially I was grumpy that there was nothing that could be even remotely termed an owners manual in the pack ... just a sheet with diagrams and the ubiquitous language spanning symbols. HOWEVER ... this baby is simply so ridiculously intuitive that owners manuals are out of date in this company!! Anybody speaking any language will “get” it with ease. The pieces slid together and clicked positively into place using an ingenious slotted rail system so that they can only go in one way. Removal is a simple “press the red clip” affair. I like this since it’s idiot-proof. Several attachments included covering the entire spectrum you’d expect or want from a vac ... including deployment in the car. They even give you a neat pet grooming attachment - in keeping with the pet friendly nomenclature of the model. However our dog has short hair ... and would have a seizure if we brought the vac anywhere near her ... she’s more at home rounding up Roos out in the paddocks! It’s certainly a fun idea though. Perhaps I could use it to style the daughter’s hair!!!
Great Powerful Vacuum
Overall my Dyson Cinetic Big Ball Animal+ is a great Vacuum, heres why i love it;
• It does what it’s made for!
This vacuum claims to be powerful and... It is! When i first opened it, i vacuumed what i thought was a clean bit of carpet, but when i looked at the clear barrel it had a lot of dust in it! This is great news for asthmatics or people with allergies.
• It does not tip
If you pull it around awkward corners, a usual vacuum would tip over and you would have to stop what you’re doing to put it back up... this is very frustrating and can...
A Good Buy
Dyson Cyclonic Animal +
Well we received our new Dyson Cinetic Big Ball Animal + a few weeks ago and I guess I’ll start by telling you “What’s in the Box,” The Big Ball Cleaner, connection hose, for want of a better description upper handle & shaft, stair tool, Combination tool , Tangle-Free turbine tool, Grooming tool, Carbon Fibre Turbine floor tool, Swivel Hard Floor tool and the quick change adaptor, manual and paperwork.
After unpacking we were eager to see how the new unit compared with our old Dyson DC19 (some 12 years old now). Assembl...
Grows on you
I’d been reading – and hearing from friends and family – about Dysons and how good they are, from the powerful, bagless vacuums to the really cool-looking and easy to clean fans. As my only first-hand experience are their excellent hand dryers in the better public washrooms and my Mum’s Dyson fan, I was excited at the prospect of test-driving a Dyson Big Ball Cinetic Animal+ vacuum. The ‘bagless’ feature appealed as it is greener than buying vacuum bags, while the Animal+ bit was particularly alluring as I have 2 cats and 3 long-haired girls wh...o are continuously shedding. KEY POINTS (If you are reading this review, please note that this is from the viewpoint of a short, petite female with small hands, so it’s all relative!) Compared to my old barrel vacuum, the Dyson is more powerful and seems to clean better, but is much noisier, heavier and harder to store. In summary, the pros and cons in my view after nearly a month are: PROS: * • Very powerful suction. * • Ergonomic handle with handy pressure release trigger.
There is nothing like a Dyson to leave an impression!
Dyson Cinetic Big Ball Animal+
In the world of vacuum cleaners, I suspect there are few people who haven’t heard of Dyson as a brand and of James Dyson’s reputation as a British Inventor. Dysons design some of the most innovative vacuum cleaners that many of us would like to have in our homes. James Dyson came up with the idea of the worlds first bagless vacuum cleaner in the 1970s after being frustrated with his own vacuum cleaner and his experience with the old bag system that constantly clogged up with dust and reduced the s...uction performance. James Dyson demonstrates very clearly in adverts that he wishes to invent things to perform better and to their maximum potential. I was given this great opportunity to test the Dyson Cinetic Big Ball Animal Plus, the second to the highest in the Dyson Cinetic Big Ball range. The top of the range is the Dyson Cinetic Big Ball Absolute. It just so happens I was thinking of getting my apartment professionally cleaned as the carpet was looking like it needed professional attention. My generic vacuum cleaner was not doing a very good job of what it was supposed to do, vacuum the carpet and make it look like the carpet had been vacuumed. It was a perfect test, to see how the Dyson Cinetic Big Ball Animal Plus would perform.
Just about close to perfect
For those who are in a hurry, here is the executive summary:
- The suction is phenomenal.
- It goes around corners easily.
- Should you manage to make it fall on its side, it automatically rolls itself into the upright position again (see video).
- Emptying the barrel is amazingly easy, quick and clean (well, mostly).
- There are no filters. Hence no replacing, washing or checking filters anymore.
- The turbo head works really well on a relatively thick carpet....
An amazing vacuum cleaner!
I’ve been using the “Dyson Cinetic Big Ball Animal+” vacuum cleaner, which currently retails for $749 from the Australian Dyson website (also available from many major retailers), for the least 3 weeks now. There are 4 versions of this vacuum cleaner, which start at $499 all the way to the range-topping “Absolute” at $849! For an average Australian household, the higher-spec models do represent an awful lot of money and would not be something that I would usually consider, especially on mine and my wife’s teachers’ incomes. Well, is the Dyson ...really worth the money or is it just another exclusive and aspirational icon of prestige which doesn’t quite justify its hefty price tag? Read on… Upon opening and unwrapping the contents of the box, a myriad of connectors and attachments (including a smaller rotating brush head for carpeted steps, a 2-in 1 crevice/brush tool and an evil-looking animal hair vacuum brush!) fascinated me. The basic manual with its diagrams was quite easy and intuitive to follow. At least for this handy-person. The locks on the attachments’ connectors are all colour-coded in red and they engaged positively in place with a reassuring ‘click’. Releasing the locks by pressing the red tabs was easy and uneventful. My first impression of the main unit was that it was of a solid and reassuringly hefty weight. However, to me the attachments and light vacuum tubes were very light, so much so that I was concerned about the fragility of these items! I am happy to say that 3 weeks later I have grown accustomed to the lightness of the attachments, hose and tube. A positive aspect of this is that it makes the task of vacuuming an easier job – manoeuvring the vacuum head on carpets and hard flooring (with the hard floor attachment) was a light process, requiring minimal effort. The swivelling sections on the attachments and handles also allows manoeuvring the vacuum head into awkward or tight spaces a snack. The main unit moves around well and had no issues with tipping over. This machine is bagless and whilst I was happy with the thought of not needing to endlessly buy not-so-cheap original equipment disposable bags (and also doing my little bit to reduce landfill), being an asthmatic, and having not-so-pleasant experiences emptying dust waste canisters into bins many years ago during my first experience with a bagless vacuum cleaner, did play on my mind. Removal of the dust waste canister was again just a matter of depressing the red-coloured release button on the main unit and lifting the canister up. Emptying the canister itself involves depressing a red-coloured lever downwards, which releases the hinged bottom door. I held my breath (quite literally!) only to be pleasantly surprised that the dust had clumped together tightly into dense plumes which dropped straight into the bin with very little dust particles billowing around to play havoc with my asthma. Phew! Replacing the canister on to the main unit was again easily done and confirmed by that reassuring ‘click’. My primary concern was not how easy to use and how beautifully designed the unit was, but how well it functions as, you know, an actual vacuum cleaner and how well it would remove dirt matter from my carpets. For the last 5 years or so, I’ve been using my bag Miele machine which I believed to be quite remarkable in how well it cleaned my carpets (I’m one of those people how actually find vacuuming an entirely therapeutic activity!). The performance of the Dyson absolutely floored me. The rotating brush vacuum head not only aids in agitating engrained dirt and matter to be vacuumed away but it also acts to partly revive flat and dull carpet areas. The suction of the unit was staggering and the volume of dirt and matter removed from carpets after each use was incredible. I’ve attached photos of the matter emptied from the canister after vacuuming just my modestly-sized (4x6m) loungeroom – the canister had been emptied after each use. I’ve also attached a video of the machine in use and also the visible amount of matter collected from my loungeroom carpet just from that one usage! I am now truly converted, finding it amazing how well the Dyson performs in cleaning my carpets. Just several observations from my use: - Unlike my old Miele, there is no power adjustment dial – I’m not sure whether this makes any difference in actual usage. The machine works equally well on carpets of varying thicknesses and hard flooring. - Removing hair wound up around the rotating brush head was easier than I thought it would be, though I would suggest doing so after each use to avoid a big tangled mess later on. - The 2-in-1 brush/crevice tool’s design is very clever – you have a crevice tool which transforms into a brush by sliding the brush forwards. The brush bristles, however, are way too soft and, given the cost of the machine, I suggest that Dyson should include a brush with sturdier bristles for those cleaning duties which require one, such as air conditioner or heater air filters. - It would have been nice for Dyson to include an accessories box or bag to contain the various attachments. In summing up, the essential question is: Does the performance and features of the Dyson justify it’s comparatively large price tag? Personally, having a young family of 3 children under 12 years of age (and 1 cat!) means that my carpets endure quite a bit of punishment. I also suffer from asthma triggered by exposure to dust. The physical volume of matter removed by the Dyson that I have repeatedly seen with my own eyes and have emptied is a compelling and highly persuasive argument. While the purchase price is relatively high, there is a cost saving compared to bag vacuum cleaners. In my situation though, the amazing cleanliness that the Dyson leaves my carpet has changed my initial doubts about the Dyson and I am now a fan! So for me, the answer is a resounding “Absolutely!” I love the Dyson and would buy one again in a heartbeat. Highly recommended!
The Only Vacuum Cleaner You'll Ever Need
I have been using the Dyson Cordless V8 Absolute (cordless), and it has been a breeze to use, until I’ve got to try the Dyson Cinetic Big Ball Animal +. This review is not to compare the two products as they’re from different family of products, however what I enjoyed the most about the Dyson Cinetic, is how it reaches the far end of objects.
To start, assembling the Dyson Cinetic Big Ball Animal +, is as easy as 1,2,3. Click this, click that, click there and that’s it, you’re ready to start vacuuming. All you need to do is attach the power he...ad you need, attach the handle, and the wand and that’s it, you’re ready. Ease of use: The Dyson Cinetic Big Ball is quite easy to use, it falls, it re-adjusts itself instantly, and the beauty of this is you don’t lose any suctions or experience any functionality issues. It’s there to fix itself back up while you’re on and about vacuuming as though as nothing’s happened. Assembling the Dyson is easy as, and vacuuming, well, you know it. It’s also easy to carry around if you have stairs for example. It’s not as heavy as it looks, at least it wasn’t heavy for me, and it’s quite comfortable to carry. Dyson’s design is really impressive.
Does the Dyson name precede the product?
Many people would say Dyson is just a name. The product has stood throughout the years and has massively improved.
This is a non biased review on the Dyson Cinetic Big Ball Animal+.
Firstly, the 2 year warranty is a bonus (as shown in photos enclosed). There are many attachments for many uses throughout the house. Let’s be honest, through trial and error you will know what attachment suits you best in your vacuuming. Some of the attachments are quite versatile, so you don’t only need to use each attachment on one surface. In this case, you’d n...eed a carry case with you to keep on swapping in each room. You have your standard floor attachment that can vacuum from carpet surface directly to tile/floorboards. No need to adjust the floor head. Thin nozzle for tight corners etc. as stated and picture shows nicely individual packed attachments. The design of the vacuum cleaner has come a long way. Being a ball design gives it added advantage of it rolling back to its original position. No need to have to worry about it turning upside down, as this has happened to all of us and being caught. Personally, this is a plus on the design. The suction from this Dyson is unbelievable. You don’t realise how much suction a vacuum cleaner has until you hear the tiny fibres being sucked up. We have floorboards as we live in a old home and I have to get down and do the gritty clean of loosening dirt caught between the boards then using a brush to double aid the removal. The suction from this Dyson cleaner saved me so much time and effort. Ha, no more kneeling and going through the boards individually. There is also a release clip at the handle for over suction, so no fear of literally lifting boards or carpet. The telescope pole adjusts to different lengths/heights so you may use in higher places. Each attachment can easily click into place and be removed just as easily.
Questions & Answers
Why is my Cinetic Big Ball Animal Dyson making a loud sort of screaming noise? How do I fix this? Still under warranty.
Dyson Team ..Dyson
This isn't a sound we would expect from your Cinetic Big Ball and are keen to assist.
Please give our Dyson Experts a call on 1800 239 766 at your convenience (with your machine handy).
Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.
We look forward to hearing from you and assisting.
My brand new Dyson won’t clean a short pile rug! I have used every head and nothing helps, have I just wasted $500
Dyson Team ..Dyson
We are sorry to hear about this and are only happy to assist.
Please forward your query, the serial number of your machine and your details to email@example.com and our Dyson Experts will be in touch shortly to help.
Can I use my dyson big ball to vacuum wet carpet? I've rubbed i with nappy san and warm water and also used vanish carpet clean and am wondering if I can vamuum that up.
Dyson Team ..Dyson
Dyson vacuum cleaners are designed for use on dry household dust and dirt. Any use on liquids or moisture can cause damage to your machine and is not recommended.
If we can assist further, our Dyson Experts are available via firstname.lastname@example.org. If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
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