Reviewer Photos & Videos
best in its class
This is a great looking machine in a gorgeous purple colour.It comes with a wide range of accessories-rotating carpet head, hard floor head, stair tool.crevice tool/brush,pet hair tool and dog grooming tool. All the attachments click on and off with ease and the wand is very light, perfect for cornices, ceiling fans etc, it even reached up into the skylights and we have high ceilings! It also has a great reach and a low profile for getting under furniture. The barrel glides along nicely and will right itself if knocked over, although I would p...refer a longer cord-10 metres would be perfect. It has a large canister which is easy to empty (a big improvement on my older DC23 model) and to remove and replace.I do find the power and cord retract buttons a little flimsy, they are fine to use your hand but i think they could break if you were using your foot on them.Performance wise, this vacuum has amazingly powerful suction! The carpet head sucks up everything from super fine dust particles to dry dog food with ease-nothing is a problem for this machine! Although I did find there was a bit of pushing and pulling required with it not having a motorhead and the handle felt a little awkward to hang on to on the carpet.The hard floor tool is very soft, great for timber and smooth tiles but I do find it tends to flip up on bricks and on my uneven sandstone tiles, the carpet head is better for these but that does make it extra loud.In fact, it is very loud in general which may be a problem for some people.The stair tool is great as is the pet hair too but I can't try the grooming tool as my dog is scared of the vacuum. I do find it heavy to carry upstairs but I have been using a stick vacuum for awhile now so I think I'm just out of the habit of using a barrel vac. All in all, this is a great vacuum,as you would expect from Dyson,with very strong suction that will pick up anything and leave your floors beautifully clean, no filters to wash( which I love) and easy to empty.Its probably the best barrel vacuum I have used and I've had 3 Dysons and several other brands in the past and nothing else has come close to this as far as suction. If you are in the market for a barrel vacuum cleaner then I would definitely recommend this one.
Powerful and superb functioning vacuum but cumbersome
Dyson never disappoints across the integrity of function in its products and this vacuum cleaner is no exception. It delivers big time but there are some points taken away for me.
Out of the box it goes together quickly and with ease. In everyday use the attachments and empty bin are one click and super easy. No ongoing bag or filter management is a dream The vacuuming itself is powerful and well engineered. Not a speck left on the floors and furniture. It also really lives up to the claims of dealing with the pet hair like nothing else. The...much loved kitties especially are real culprits leaving their very fine hair interweaved in everything, especially this time of year when the pre summer shed molting starts. I have seen other reviews claiming it scratches hard wood floors and I imagine if you use the wrong attachment this is a possibility. However this model does come with a specialised hard-floor swivel that didn't scratch my floors at all. In fact it is outstanding, the best vacuum attachment I have ever used on my hardwood floors. Where it looses a star for me is that I have also have a Dyson cordless and a barrel corded just can't compare even if I do think this is actually a better and more powerful vacuum. For me with a smaller and multi level home a corded vacuum cleaner feels cumbersome by comparison. The cord is a decent length so once its actually plugged in and ready to go it's easy peasy. However its a bit heavy and clunky up and down the stairs and takes up way to much room in my precious and small cupboard space to store. There is also not adequate clips for attachments or the hand wand. It does go back to that annoying reality that you spend more time plugging, unplugging and multiple trips to move all your attachments than you do actually vaccuming. 2 hands sometimes isn't enough to keep the hose upright and shuffle it around in a small multi level space and sometimes feels heavy and awkward really fast. The Dyson cordless are nearly double the price though and this is what you need to consider. If you have decent cupboard storage for a barrel vacuum, a single level home and pets then I recommend this vacuum hands down all day long.
Am I comparing apples to oranges?
Hi folks, I arrived home yesterday to find the dyson had been delivered. I unpackaged it, assembled it and put it to use for the first time last night. Based on the assembly, first use's and first emptying of the waste, I don't feel it's a value for money purchase. I think it's a failure as a pet owners vacuum which is what it's marketed purpose is and not the best value for money as a vacuum cleaner solely. I will update this once I've had it for longer but this is just about my first impressions.
I do wonder if I'm not comparing apples to ora...
- Cinetic Big Ball
- Verified purchase
Good enough suction, but don’t buy because you loved the Dyson Classic.
I bought this because I absolutely loved my Dyson Classic, which was starting to die after 16 years. What a let down! The techie guys at Dyson obviously thought they were making design improvements, but have failed miserably.
There is only one handle, compared to the Classic, which means that if you dock the wand before you pick up the entire unit, you invariable get clonked in the head.
The ball wheels I initially thought were pretty good, but have since realised that on corners, where the straight wheels hit the skirting boards, this one impa...
- Cinetic Big Ball Animal
- Verified purchase
Big ball animal
This is a fantastic vacuum cleaner I love my Dyson. It has great suction we have hard floor and carpet so does the job well, great attachments easy to use
Worst Vacuum Cleaner I have ever owned - don't waste your money
I used to be a huge Dyson fan. I would rave about their products to everyone. This was about 10 years ago or so. Now they have moved their factories to Asia I wonder if this is why the quality has gone down.
This vacuum cleaner is a monumental waste of money.
I will list why:-
1) The ball design doesn't aid with maneuverability. It's just as heavy an cumbersome to drag around like any regular brick style vacuum cleaner. It kills my back dragging this thing around the house. The wheels only run in one direction (backwards and fowards) so don't ...
great suction, pity about the plastic
Although its a great suction unit for getting dog hair off almost everything (with 3 goldens its a must !) I find that the brush bar is not very long lasting - and tends to break off easily - I have had to replace it once in the first 12 months, so that was okay, under warranty, and now it has happened again over the last couple of months, the machine itself is out of warranty, but the brush is only 12 months old, so waiting to see if under warranty - hope so, these days things are not made to last -
Great all round vacuum
I love this vacuum. We have a cat who sheds all year round so we have to vacuum very regularly. We have tiled floors as well as a few rugs through the house and it is great for day to day use. It doesn’t quite get all the bits off of a plush rug in comparison to our last vacuum so you have to spend quite some time going back and forth but for a flat rug and the floor boards it’s perfect. As it’s a ball vacuum, I’ve not experienced it tipping over when pulling it around like I have with others similar. The only thing I’d prefer is longer bristles on the head as when vacuuming the timber floor, it can sometimes scratch so you have to be careful.
Don't Waste Your Money
I saved my money to by this product as it was all that you heard was the best brand money could buy. I had purchased a Miele cat and dog previously but was sick and tired of having to buy bags for it . So I changed. What a terrible decision that was. The first time I used it fabulous heavy duty suction. Then the next time a bit less and within a month no better than the cheap vacuums. So disappointed with this as I spent a lot of money on it. Will never buy another Dyson product overated.
- Cinetic Big Ball Multi Floor
- Verified purchase
Best vacuum I have used in years
It's a great vacuum all round the mucsel head tool, the extensible pole and all the attachments it comes with.
The suction is awesome and pick up a lot of dirt and pet hair from the carpet. It's cinetic technology is great. The barrel is big so you can do the whole house before it needs to be emptied. And the other feature I like is there is no filter to clean
- Cinetic Big Ball Multi Floor
- Verified purchase
I use this vacuum predominantly on hard floor. It is very powerful. It's very easy to maintain. Please note that all bagless vacuum cleaners need to have their filters cleaned regularly for optimum performance.
Dyson for BIG Family
I use the vacuum over different types of flooring - tiles and carpet
I have found that it is fantastic depending on which head you use. The one that is standard works reasonably ok.
It is definitely the best vacuum I have used but for the money...........it could be better
Animal Hair Beware - it’s gone!
Outstanding suction on this vacuum. It has the capacity to collect large particles through to fine dust and handles a range of floor types from carpet to polished concrete. It comes with an attachment to clean animal hair off material furniture which is amazing. It is outstanding for those with lung health issues.
Great suction vacuum cleaner
This cleaner has great suction and you really notice the difference after using a standard cleaner or even a ducted system. The cord retracts like V8 racing car and is easy to empty as well.
If I had to find a 'fault' it would be that when you remove the barrel to empty it the catch on the bottom of the barrel doesn't always attach/close properly and you end up with a mess on the floor when the bottom flap opens. To be fair I showed the agent this problem and they replaced the barrel for me. I still have to be very careful to manually push to catch to make sure it is closed. It seems to be a design fault. Not sure if it needs a larger clip or what could rectify this but in all I love my Dyson.
Easy to use and no filter
Easy to use, great suction and no cleaning of the filter required. The additional attachments are great for stairs and blinds and the new handle means it's easy to push around.
Great Suction minimal effort
So far so good. I have hard floors and multiple rugs and I needed a vacuum that would cope well with both. The suction on the rugs is fantastic. I like my stick for small jobs but this is a serious cleaner. I note the on off switch and cord retraction buttons are flimsy compared to previous machines so the jury is still out on those but the machine is easy to use and effortless the move around.
Clip on the barrel always gets stuck after emptying the barrel and I have to hold down clip to close barrel. Multi floor head works good on timber floors, brought turbo head separately for my rugs. I like the extra tools that come with the vacuum and the cord has a good length. But the vacuum cleaner plastic components feel cheap
So Disappointed! Wish I'd read the Reviews!
We had to replace our beloved Dyson pull along recently which had lasted us over 8 years. We decided to splash out and buy the most expensive model expecting great things. To say we were disappointed is a huge understatement.
When I vacuum the turbo head is so close to the ground that it pushes the dirt instead of sucking it up. If I can get over it it sucks some up and then the rest comes out the back. The turbo head spins so fast it is constantly flicking out dirt. I have to vacuum the same piece of carpet multiple times and then it's still...not clean. This happens on both carpet and tiles. The opening latch on the barrel is not great and the barrel has opened all over my floor before I could get to the bin. Also the flap which opens to empty the vacuum does not clip on properly and you really have to push it hard to secure it. I imagine it will snap off soon. I have contacted Dyson about this vacuum as I have taken videos of it 'vacumming'. Waiting to hear back. Lesson - read reviews first!
Waste of money
Had an old school Dyson years ago and have fumbled our way through a myriad of cheaper alternatives for about 10 years.
Latest purchase was a Big ball allergy - quietly Hoping for quality once again.
Alas, it’s rubbish- outer wheel cover snapped off within 4 weeks. Persevered without it as needed a vacuum cleaner and now the head just flicks crap everywhere and it doesn’t pick anything up. $5 dustpan from BUNNINGS would out perform it.
Now the warranty cycle begins. More cheap plastic crap on the market, trust eroded.
The Biggest mistake Dyson have ever made . Useless if you have dirt or dust in your carpet.
I was forced to buy a new dyson when my old upright burned out the head motor after getting some hair caught in it. Until then it was the best ever. I could not get a replacement motor for it so I went ahead and purchased the Cinetic Big Ball Animal. On the first clean of the floor it blocked the non replaceable filter inside, and started blowing dust all around the room. When I tried to contact dyson Australia to resolve the problem I got a message saying that they were no longer taking support Phone Calls. And I checked on their website and it reflected that there were too many calls for them to answer so they shut the lines down. Beware as this is not a good sign. I am very worried.
Questions & Answers
Why is my Cinetic Big Ball Animal Dyson making a loud sort of screaming noise? How do I fix this? Still under warranty.
Dyson Team ..Dyson
This isn't a sound we would expect from your Cinetic Big Ball and are keen to assist.
Please give our Dyson Experts a call on 1800 239 766 at your convenience (with your machine handy).
Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.
We look forward to hearing from you and assisting.
My brand new Dyson won’t clean a short pile rug! I have used every head and nothing helps, have I just wasted $500
Dyson Team ..Dyson
We are sorry to hear about this and are only happy to assist.
Please forward your query, the serial number of your machine and your details to email@example.com and our Dyson Experts will be in touch shortly to help.
Can I use my dyson big ball to vacuum wet carpet? I've rubbed i with nappy san and warm water and also used vanish carpet clean and am wondering if I can vamuum that up.
Dyson Team ..Dyson
Dyson vacuum cleaners are designed for use on dry household dust and dirt. Any use on liquids or moisture can cause damage to your machine and is not recommended.
If we can assist further, our Dyson Experts are available via firstname.lastname@example.org. If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
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