1 question from our users
My coal stove went all over my kids used the dyson now my filter now won’t clean and I’ve lost suction any suggestions how to clean it . Water is taking forever!
Dyson Team ..Dyson
Thank you for your question and we are sorry to hear this has happened.
As the machine is not designed for picking up ash and extremely fine debris it is possible that the Cyclone is clogged as well as the filter.
To ensure this is resolved 100% we would recommend bringing the machine in to one of our service centres.
To find the closest one to you please call our helpline on 1800 239 766 with the serial number of your machine handy.
Dyson Customer Care
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