I bought the Dyson purifier less than a year ago. I couldn’t use the button on the machine nor remote control to activate the machine, so I return it back to the company. But before that it took a week email them back and forward because of their slow response. Another week to receive the brand new machine. I tried it for the first time, it had burning smell. I turned it off for awhile and I tried it again. After 5-10 minutes, “Faulty detected” on the monitor screen and on my apps appeared. I couldn’t turn it off on the button machine, remote c...ontrol nor on the apps. I were anxious that night what if it catches fire and wondering if I left the machine alone and I can’t control it with my apps when I am away, it will be a fire/electrical hazard. So another week email them again back and forward until I can return that faulty brand new machine back. I have explained it to them that I haven’t had heater for 4 weeks now, the weather is getting cold and I got sick because of it. They didn’t seem to care. Overprice product, faulty machine even for the brand new machine, slow response, lack of sympathy from the team. Is it worth buying their products? Think twice guys.
Purchased for $899.00.
This unit is way overpriced I have a Bunnings 6” fan for $10 that blows quieter and way more powerful than this Dyson hp04. I know it purifiers and can blow hot but $899 really Dyson!!. Seriously it’s noisy at level 6 and that could not blow bubbles in a bath. Unless you have money to throw away get a $250 air purifier and an Bunnings $10 fan.. oh and also a oil heater $100. Still $400 saving and will defo 100% blow better
Purchased in April 2021 for $799.00.
ONLY HAD A FEW DAYS AND IT DOESN'T WORK
So far I have had to return 2 Dyson Hot/Cold Purifiers due to them not working. I just got my third replacement last week and what happens today? I have an exclamation mark and the machine won't do anything. So tomorrow I have to call Dyson ONCE AGAIN and get this resolved. Very disgusted with Dyson products at this point. Also, filters are extremely hard to get and I need a new filter for another Dyson Purifier that I have. This is really disgusting all the way around. Dyson needs to look at their quality.
Purchased in February 2021 for $499.00.
Good purifier but can't use due to no filter in stock for months.
We purchased this in January due to the Bushfire smoke triggering my asthma. We didn't have many options at the time and decided on the dyson with reassurance of the ease of ordering the $99 free shipping glass hepa with carbon replacement filters. A few months ago both filters were starting to show nearly full, the website said to be notified when in stock. We are still waiting? When ringing dyson they said we could buy the filter in separate parts for $110. I said if its the same thing why wouldn't they sell for $99, even suggesting they box ...it together. Its only $10, but it's the principle of waiting so long for a filter and then charging more for the exact same thing but in separate boxes. Dyson, you've shown lack of customer care and wanting to line your pockets more. Won't be purchasing any more dyson products in future and will look into swapping for a breville purifier instead.
Purchased in January 2020 at The Good Guys for $999.00.
I can breathe again!
Please, if you struggle with allergies or even just wish to feel safe during bushfire season and with the polluted world in general.... purchase this purifier.
I never thought a piece of comfort and health technology would bring me so much happiness. Thanks Mr. Dyson!!! You’re up there with Elon Musk as one of my favourite inventors <3
Purchased in September 2020.
Poor quality control on product
If the product worked as described it would be great.
Unfortunately, we’ve had nothing but issues. Our machine has been replaced twice now for different faults - we thought “third time lucky”... unfortunately that wasn’t the case and now we are getting a refund. If you’ve got time to constantly call centre support and drive around getting the models replaced this is for you. Otherwise don’t waste your money.
Purchased in December 2019 at Harvey Norman for $899.00.
Grinding noise when changing airflow direction from back to front
I expect a smoother mechanical for a super expensive appliance.
This is the second unit i have exchanged. Disturbing noise got better but still persist.
It maybe a common issue with this model.
Not sure how it passed the test.
Purchased in April 2020 at Appliances Online for $899.00.
Perfect for Heating small rooms and purification
Really satisfied with the dyson, it looks and works real good. The heating of a small room is pretty quick and the fan speed is good too. The dyson link app is fantastic.
Purchased in December 2019 at Bing Lee Online store for $898.00.
Waste of money, absolutely tragic purchase
Worked well for about a month, then just refused to work again. I know it’s under warranty but seriously why do we have to pay almost a thousand dollars to have to chase our tails to get satisfaction. I will never buy another Dyson product. This one will be in the appliance graveyard.
Purchased in November 2019 at The Good Guys.
Good product but with a caution with reliability
We got these at the height of bushfire in Victoria, unfortunately there were major backlog, meaning we only got these in early February. We tested the product in the kitchen, yes it does purify the air quickly as advertised. We were able to control the product over the Internet which is a neat feature. The filter has a long life compared to others in the market. The product was good, so we recommend our family getting one. They waited as long getting one given the backlog, and when it arrived the product was a Dead on Arrival (DOA.) They went t...o Dyson and they were very helpful in exchanging for a new one, although they had to wait again. Once arrived the second one worked as advertised. The other complain is, as with most Dyson products, the price. But as I said, you are paying for their cutting edge engineering and design... there's a reason why their products are very sought after all over the world!
Purchased in January 2020.
Beautifully designed and executed. Way too expensive.
This is a Dyson product so it is beautifully designed and very well made. In terms of its heating capability, this is an area of weakness. It is important to know that it is not possible to increase the heat output of the machine. It has one heat output setting. Increasing the temperature setting does not increase the heat output of the machine. Otherwise, it has great features. The digital display on the machine is interesting (but more of a gimmick) and I don't use it much. The smartphone app is excellent. One feature - the ability to control the oscillation function and even the exact direction of airflow, is excellent.
Purchased in July 2019 at David Jones Online Store for $809.10.
My husband was so excited that he even bought 2 units and went back to the shop for the 3rd just after a month from his first purchase. Indeed it works really well in our home.
Purchased in November 2018 at The Good Guys for $715.00.
|Category||Fans and Air Purifiers|
|Features||Bladeless, HEPA Filter, Oscillating, Remote Control and Timer|
|Number of Speed Settings||10|
|Features||Adjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and Timer|
|Maximum Noise Level||62 db|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||Black/Nickel|
|Release date||Jan 2019|
- MPN: 248812-01
- GTIN13: 5025155039571
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