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Dyson Pure Hot+Cool HP04
White/Silver, Black/Nickel
AhardyVictoria
I can breathe again!
Please, if you struggle with allergies or even just wish to feel safe during bushfire season and with the polluted world in general.... purchase this purifier.
I never thought a piece of comfort and health technology would bring me so much happiness. Thanks Mr. Dyson!!! You’re up there with Elon Musk as one of my favourite inventors <3
Purchased in September 2020.
Brett MooreWide Bay-Burnett, QLD
- 23 reviews
- 27 likes
Review took me three months.. so now I have the data.
I received this machine in December I think.. and wanted to give it a propper run but due to the bushfires and other complications, it was difficult to properly assess. I delayed the review for three months to make sure I had given it a thorough test and I also bought a new filter kit a week ago to compare new filters against 3 month old filters, and this is what I found.
Firstly my interim review was a bit harsh. I was comparing it against a much larger InovaAir E20 plus which is a totally different category and retails for over $1500. The In...
Read moreovaAir is not a fan or a heater.. just a filter. So it would be an unfair comparison. However.. you will be surprised with the outcomes. Firstly, the build is very typical of Dyson. No other product I know makes their gear to be so robust and accurate. Everything is easy to use, solid, and locks into place easily without needing a degree in physics. The unit is really solid and it would be difficult to break even if you managed to knock it over.. which is hard due to its center of gravity. It can tilt on its base on a very cool joint that impresses me. The unit can almost rotate a full 360 degrees but you can set what level of rotation and even where that rotation is, with the phone APP. Quite remarkable really. Cleaning the unit is as simple as wiping it down with a wet cloth. Nothing else needed and it's extremely child safe. Nothing to stick their hands into etc.Purchased in December 2019.
3 comments
DysonDyson
Thank you for your feedback and we are sorry to hear of your experience with our team.
Please give us some time while we conduct our investigation, we will be in touch as soon as we have more information for you.
The comments here are misleading as I just deleted a string of them as they were redundant due to my updating the review. Dyson are a great company and were very willing to be of assistance. As I wrot...
Read moree above.. I took my time with this review.. 3 months due to the Australian bush fires, hot summer requiring AC etc and a few weeks of minor VOC off gassing. I love this little unit now just as much as the vacuum cleaner I also have from Dyson.Questions & Answers
Michelle W.asked
I have a 2 month old Dyson Air Purifier, heater and cooler. When I turn it on I get a triangle with an ! in it. I have tried everything. Different outlet, leaving it off for a while, holing done the oscillator button, holding down the power button etc...no luck! Very disappointed. Help! I am in the United States.
1 answer
DysonDyson
Hi Michelle,
Thank you for your question and we are sorry to hear that you are experiencing an issue with your machine. Unfortunately you've come through to the Australian Product review site, for further assistance we'd kindly ask you to please reach out to our helpline in the US on https://www.dyson.com/support/contact-us
Rodman72asked
I have hp04 it runs fine when it running. But when I turn it off. Than turn it back on it start up for one minute than Triangle pops up. This happens each time I turn off. What up with this. This is a brand new unit. Expensive one!
1 answer
DysonDyson
Thank you for your question.
This sounds very strange and is certainly not to be expected. We'd like to learn more and help resolve this for you however we require further information, please send us through an email to aucustomercare@dyson.com and one of our experts will be in touch as soon as possible to assist.
Sheryl M.asked
My Dyson HP04 shows a triangle, not working why? Brand new, only purchased one week ago.
No answers
Details
| Category | Fans and Air Purifiers | Fans and Air Purifiers |
|---|---|---|
| Price (RRP) | $899.00 | $899.00 |
| Features | Bladeless, HEPA Filter, Oscillating, Remote Control and Timer | Bladeless, HEPA Filter, Oscillating, Remote Control and Timer |
| Colour / Finish | White/Silver | Black/Nickel |
| Number of Speed Settings | 10 | 10 |
| HEPA Filter | Yes | Yes |
| Features | Adjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and Timer | Adjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and Timer |
| Maximum Noise Level | 62 db | 62 db |
| Weight | 5.7 kg | 5.7 kg |
| Manufacturer Warranty | 2 year(s) | 2 year(s) |
| Construction | ||
| Body Material | Metal | Metal |
| Release date | Jan 2019 | Jan 2019 |
Prices
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DysonDyson
We are sorry to hear you are unhappy with the performance of your machine and are also concerned about the experience you had when calling us.
We would value the opportunity to review your call with...
Read more us and further assist. Please just forward your details to auaskdyson@dyson.com and we will be in touch very shortly.