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2 photos
Dyson Pure Hot+Cool HP04

Dyson Pure Hot+Cool HP04

White/Silver, Black/Nickel
3.9 from 64 reviews · View Statistics

Reviews

  • Build Quality
    2.0 (3)
  • Value for Money
    1.0 (2)
  • Cleaning & Maintenance
    1.7 (3)
  • Ease of Use
    3.0 (3)
  • Noise Level
    2.0 (2)
  • Power
    1.0 (1)
  • Pet OwnerYes · No (3)
  • Smokers Yes (0) · No (3)
  • Air Quality Improvement
    2.5 (2)
  • Odour Improvement
    1.0 (1)
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LAMAMU

LAMAMUSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Good purifier but can't use due to no filter in stock for months.

published

Purchased in January 2020 at The Good Guys for $999.00.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Noise Level
Air Quality Improvement
Incentivised ReviewNo
Room TypeLarge Bedroom and Living/Dining Area
Pet OwnerNo
SmokersNo
2 comments
Dyson
DysonDyson
LAMAMU
LAMAMU
Kimberley

KimberleySydney, NSW

Poor quality control on product

published

If the product worked as described it would be great.
Unfortunately, we’ve had nothing but issues. Our machine has been replaced twice now for different faults - we thought “third time lucky”... unfortunately that wasn’t the case and now we are getting a refund. If you’ve got time to constantly call centre support and drive around getting the models replaced this is for you. Otherwise don’t waste your money.

Purchased in December 2019 at Harvey Norman for $899.00.

Build Quality
Cleaning & Maintenance
Ease of Use
Incentivised ReviewNo
Pet OwnerNo
SmokersNo
3 comments
Dyson
DysonDyson
Kimberley
Kimberley
Dyson
DysonDyson

This is certainly not the normal experience.

We are happy to help you purchase a machine if this is still what you are after. Please just forward your details and review to auaskdyson@dyson.com and we will be happy to discuss further and assist.

Disappointing product

published

Purchased in May 2020 at Dyson.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Noise Level
Power
Air Quality Improvement
Odour Improvement
Incentivised ReviewNo
Room TypeLiving/Dining Area
Pet OwnerNo
SmokersNo
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Questions & Answers

Michelle W.

Michelle W.asked

Dyson Pure Hot+Cool HP04

I have a 2 month old Dyson Air Purifier, heater and cooler. When I turn it on I get a triangle with an ! in it. I have tried everything. Different outlet, leaving it off for a while, holing done the oscillator button, holding down the power button etc...no luck! Very disappointed. Help! I am in the United States.

1 answer
Dyson
DysonDyson

Hi Michelle,

Thank you for your question and we are sorry to hear that you are experiencing an issue with your machine. Unfortunately you've come through to the Australian Product review site, for further assistance we'd kindly ask you to please reach out to our helpline in the US on https://www.dyson.com/support/contact-us

Rodman72

Rodman72asked

Dyson Pure Hot+Cool HP04

I have hp04 it runs fine when it running. But when I turn it off. Than turn it back on it start up for one minute than Triangle pops up. This happens each time I turn off. What up with this. This is a brand new unit. Expensive one!

1 answer
Dyson
DysonDyson

Thank you for your question.

This sounds very strange and is certainly not to be expected. We'd like to learn more and help resolve this for you however we require further information, please send us through an email to aucustomercare@dyson.com and one of our experts will be in touch as soon as possible to assist.

Sheryl M.

Sheryl M.asked

Dyson Pure Hot+Cool HP04

My Dyson HP04 shows a triangle, not working why? Brand new, only purchased one week ago.

No answers

Get an answer from our members and Dyson representatives

Details

Compare both Dyson Pure Hot+Cool HP04
CategoryFans and Air PurifiersFans and Air Purifiers
Price (RRP) $899.00$899.00
FeaturesBladeless, HEPA Filter, Oscillating, Remote Control and TimerBladeless, HEPA Filter, Oscillating, Remote Control and Timer
Colour / FinishWhite/SilverBlack/Nickel
Number of Speed Settings1010
HEPA FilterYesYes
FeaturesAdjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and TimerAdjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and Timer
Maximum Noise Level62 db62 db
Weight5.7 kg5.7 kg
Manufacturer Warranty2 year(s)2 year(s)
Construction
Body MaterialMetalMetal
Release dateJan 2019Jan 2019
Compare both Dyson Pure Hot+Cool HP04

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