Reviewer Photos & Videos
- Verified purchase
Good purifier but can't use due to no filter in stock for months.
We purchased this in January due to the Bushfire smoke triggering my asthma. We didn't have many options at the time and decided on the dyson with reassurance of the ease of ordering the $99 free shipping glass hepa with carbon replacement filters. A few months ago both filters were starting to show nearly full, the website said to be notified when in stock. We are still waiting? When ringing dyson they said we could buy the filter in separate parts for $110. I said if its the same thing why wouldn't they sell for $99, even suggesting they box ...it together. Its only $10, but it's the principle of waiting so long for a filter and then charging more for the exact same thing but in separate boxes. Dyson, you've shown lack of customer care and wanting to line your pockets more. Won't be purchasing any more dyson products in future and will look into swapping for a breville purifier instead.
Purchased in January 2020 at The Good Guys for $999.00.
I can breathe again!
Please, if you struggle with allergies or even just wish to feel safe during bushfire season and with the polluted world in general.... purchase this purifier.
I never thought a piece of comfort and health technology would bring me so much happiness. Thanks Mr. Dyson!!! You’re up there with Elon Musk as one of my favourite inventors <3
Purchased in September 2020.
Poor quality control on product
If the product worked as described it would be great.
Unfortunately, we’ve had nothing but issues. Our machine has been replaced twice now for different faults - we thought “third time lucky”... unfortunately that wasn’t the case and now we are getting a refund. If you’ve got time to constantly call centre support and drive around getting the models replaced this is for you. Otherwise don’t waste your money.
Purchased in December 2019 at Harvey Norman for $899.00.
I waited several days for the purifier after ordering the product directly from Dyson over the phone. The phone order itself took 3 hours because the sales representation claimed the system was down. The purifier arrived, and as soon as I plugged it in and turned it on, there was a burning smell coming out of it and the purifier stopped working with a triangle sign and exclamation mark. After that, the machine won't work. This has been extremely disappointing and frustrating because it's meant to be a new one, yet Dyson sent me a faulty purifie...r. I have wasted a lot of time so far on this product, and now I have to waste more time by taking it back to the post office to get it shipped back to Dyson and wait even longer to get my money back. Ordering directly from Dyson has been a big mistake, and it's better to buy products from the retailers for better service. It has been very disappointing that for such an expensive product, Dyson sent a faulty one and caused me great inconvenience.
Purchased in May 2020 at Dyson.
Excellent 3-in- one heater, fan, air purifier that looks great and does what it should
I received this product as part of Product Reviews Ambassador program however my review as with all my other reviews are my unbiased views based on my personal experience with the product after several weeks of use.
There isn't a lot to say about this device because it actually does everything is says on the box, and it does it very well in my opinion.
Dimensions: 764mm tall x 230mm diameter
- Fan + Heater + Air Purifier (This is not an airconditioner- there is no compressor or evaporator unit)
- Adjustable oscillation upto 350 degrees (Almost a full circle) and a tilt option.
- Dedicated Remote control and further remote options via your mobile phone app....
Purchased in December 2019.
Dyson - the Best purifier hot and cold in the market
after using this product for about 4 weeks, here is my review.
Product is very well packaged. Initial set up was straight forward, the product itself is compact so quite portable and light to move around. The product stands steadily upright or can be tilted as you desire.
Download the Dyson Link app to control this Dyson wirelessly directly from your phone. Our family is in love with this function as we are in control anywhere and anytime without getting up to find the remote. The wireless funtion works instantly and seamlessly....Comes with simple instructions and a small curved remote that is magnetic to the top of the fan for convenience and avoid misplacing the remote. The remote is easy to use but can take sometimes to get used to and understand the functions fully, but not rocket science.
Purchased in November 2019.
Good Quality Air Purifier with some Hiccups
Off to a rough start, the unit had arrived not in a fully working condition as it wouldn't oscillate (turn left to right) however Dyson was able to get a replacement sent to me after they assessed the machine. So a Huge job well done to Dyson for getting this done quickly.
Now for the Likes about this Purifier
1. I like that it is very quick and easy to setup. Installing the Filters was extremely quick and fast.
2. I like that you can tilt the Purifier downwards so you can get closer to the floor from up high.
3. That you can control the Puri...
Purchased in December 2019.
Love the Dyson air purifier + cooling and heating features
We have been using our Dyson Pure Hot + Cool purifier (HP04 model) for a month now and we love it. We have hot temperatures during the day and night and high humidity over summer in Brisbane. During the day the Dyson Pure Hot + Cool purifier does a good job of cooling a room. At night, my 20-month-old daughter has been sleeping so much better with the Dyson fan purifier in her room. She used to wake up every 2 hrs or so during the night and have shorter naps during the day, as the ceiling fan was not efficient in cooling her room.
I think comb...
Purchased in December 2019.
Review took me three months.. so now I have the data.
I received this machine in December I think.. and wanted to give it a propper run but due to the bushfires and other complications, it was difficult to properly assess. I delayed the review for three months to make sure I had given it a thorough test and I also bought a new filter kit a week ago to compare new filters against 3 month old filters, and this is what I found.
Firstly my interim review was a bit harsh. I was comparing it against a much larger InovaAir E20 plus which is a totally different category and retails for over $1500. The In...ovaAir is not a fan or a heater.. just a filter. So it would be an unfair comparison. However.. you will be surprised with the outcomes. Firstly, the build is very typical of Dyson. No other product I know makes their gear to be so robust and accurate. Everything is easy to use, solid, and locks into place easily without needing a degree in physics. The unit is really solid and it would be difficult to break even if you managed to knock it over.. which is hard due to its center of gravity. It can tilt on its base on a very cool joint that impresses me. The unit can almost rotate a full 360 degrees but you can set what level of rotation and even where that rotation is, with the phone APP. Quite remarkable really. Cleaning the unit is as simple as wiping it down with a wet cloth. Nothing else needed and it's extremely child safe. Nothing to stick their hands into etc.
Purchased in December 2019.
Questions & Answers
just replaced all filters. One light is flashing red, the other light is sold blue?
While the filters have been changed, it sounds like the filter timer needs to be reset. You can see how to do this via this link: https://www.youtube.com/watch?v=9bog3NMu9ZU
If we can assist further, please get in touch with our Dyson Experts. Our contact details can be found here: https://www.dyson.com.au/support/contact-us
Hi I have a dyson pure hot and cool tower fan, my hepa filter shows to change it and my carbon one shows 41% used.
I cannot see that these filters are sold separately so I have ordered from dyson for £65 for both, also if I just changed the hepa filter surely over time I will have a build up of spare carbon filters.
I will probably change both of them at the same time but was interested to know what everyone else does thank you in advance
Depending on your region, these filters may be available separately.
In the UK, please get in touch with our Dyson Experts via phone, chat or email with our contact information found here: https://www.dyson.co.uk/support/contact-us. Our UK Dyson Experts will be happy to assist with part availability for you.
I have a 2 month old Dyson Air Purifier, heater and cooler. When I turn it on I get a triangle with an ! in it. I have tried everything. Different outlet, leaving it off for a while, holing done the oscillator button, holding down the power button etc...no luck! Very disappointed. Help! I am in the United States.
Thank you for your question and we are sorry to hear that you are experiencing an issue with your machine. Unfortunately you've come through to the Australian Product review site, for further assistance we'd kindly ask you to please reach out to our helpline in the US on https://www.dyson.com/support/contact-us
|Category||Fans and Air Purifiers||Fans and Air Purifiers|
|Features||Bladeless, HEPA Filter, Oscillating, Remote Control and Timer||Bladeless, HEPA Filter, Oscillating, Remote Control and Timer|
|Colour / Finish||White/Silver||Black/Nickel|
|Number of Speed Settings||10||10|
|Features||Adjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and Timer||Adjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and Timer|
|Maximum Noise Level||62 db||62 db|
|Weight||5.7 kg||5.7 kg|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Release date||Jan 2019||Jan 2019|
- Dyson Pure Hot+Cool™ purifier fan heater (White/Silver)
- Dyson Pure Hot+Cool™ purifier fan heater (Black/Nickel)
- Dyson Pure Hot+Cool Link™ (White/Silver)
- Pure Hot+Cool Link White/Silver HP03
- HP04 Pure HotCool Purifying Fan Heater Black/Nickel
- HP04 Pure HotCool Purifying Fan Heater White/Silver
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.