Reviewer Photos & Videos
Do not buy
We have had this product for 4 months, all was well but now the exclamation mark inside a triangle on the display and the machine doesn't work. Piece of junk.
Purchased in July 2020 for A$900.00.
Not Worth The Money
I got into air purifiers during the bushfire season and thought an air purifier with a heat/cooling component would be good. But it's got some weird glitches to it and Dyson service/help desk is not what it used to be. After about a week you get an irrelevant reply cut and pasted from the manual that you've read already and then an email asking you to rate their service. Mine keeps showing the problem alert signal and is super noisy. I also get headaches and feel sick when it is turned up high - I think that it is overheating and there might be...flame retardant chemical in there that is toxic. It triggers its own VOC (volatile organic particle) emission alert when it has been on for more than a few hours and my power bill is apparently the same as an eight-person household - when there are two of us. Nothing has changed except this heater. Given that my last perfectly rational question to Dyson was met with a late, mealy-mouthed and patronizing response, I'm not wasting time approaching them again - I think they've been bought out by another company - I used to love them and any of their products automatically went on my 'want' list.
- Verified purchase
Love this product
This fan/purifier is fantastic. It is quiet & very easy to move around to different rooms. My stuffy nose is a lot less now in the mornings so that is a huge plus. I love the Night time setting and the timer, and the phone “app” as well.
Not 100% but still great
The fan and heating options are fantastic. It is very stable and well-made. It was very easy to set up and control via my phone using the Dyson App. The only thing I don't like is that the schedules within the app work to turn off the fan, but not to turn back on. It's a shame because other than that I think that it is well worth the money if you need an air purifier and heater.
Perfect for Heating small rooms and purification
Really satisfied with the dyson, it looks and works real good. The heating of a small room is pretty quick and the fan speed is good too. The dyson link app is fantastic.
Faulty on arrival. Very disappointed!!
Purchased the HP04 from Harvey Norman online. I received the product after 20 days and switched it on yesterday. The unit seems to have a problem with the fan. When in auto mode and the set temperature is above the room temperature the fan works fine. However, when it reaches the set temperature, the fan speed just drops completely that unless you put your hand in front of the vent you can't feel the breeze. Pushing the fan speed up using the remote control results in the fan speed number on the display panel going up (even up to 10) but there ...is no change in the fan speed. I got in touch with Dyson support and was told that they would open a service ticket. I have to now pack the unit back into the box, print and put the return label on it and drop it off at AusPost and then wait for them to fix the problem and send me the unit back (no ETA provided). Usually people spend the additional dollar for quality and piece of mind and this experience doesn't sound anywhere close to it for the premium price paid. 100% failure rate. In hindsight I would rather return this and get 5 units from Kogan that would all work well with 100% success rate.
A dust-free alternative to traditional fans
I'm the kind of person who, for many years, has found it impossible to sleep without the fan on at night time for two reasons: 1) I get excessively hot, and 2) I find the white noise of the fan very soothing. And so my metal floor fan is switched on pretty much 24-7, only getting switched off when I'm not home. This presents two issues: the fan generates A LOT of dust. All over the front and back of the fan; the blades; the motor; and then, all over my belongings. I find this extremely annoying as 1) it's messy and difficult to clean, and 2) I ...have suffered from allergies and hayfever all my life. The dust in the room doesn't help, clogs up my sinuses and often makes my eyes feel itchy, even when I've expended my best efforts to keep the fan less dusty; it's difficult because I use it so frequently. When the opportunity to review the Dyson Pure Hot+Cool arose, I was excited and intrigued. The design itself is appealing to me, different and interesting, and looks great in the setting of a modern home. I was particularly intrigued by the function of the fan itself (it is bladeless) and hopeful it would generate much less dust than my older fan. Unboxing and assembly was fairly simple, with clear instructions provided. Once set up, flipping between the modes was easy although I was only interested in one (cool, as I live in hot, sweaty, muggy Brisbane). I was pleasantly suprised by the strength of air generated by the unit. I use a high-velocity, metal-bladed floor fan and am used to having it on at full-force. The Dyson is just as satisfying and was able to cool my room down easily, and aid in getting me to sleep. It DOES generate noise, though no more than my other fan and I actually find the noise to be a plus, as I am comforted by the white noise while falling asleep. Since using the Dyson over the last few weeks, I have noticed far less dust in my room and on my belongings, particularly electronics in the bedroom. Certainly not the thick clumps of sticky dust that seem to attach themselves to my traditional fan. I find the device fairly easy to clean (I just run a slightly damp cloth over the exterior) and feel comforted by the knowledge that I'm no longer surrounded by, and inhaling, plumes of dust every night. I would reccomend this product if you need a fan but suffer from respiratory/health issues exacerbated by excess dust. There is absolutely far less dust in my room now which is wonderful not only for cleaning, but also because I know I'm no longer breathing it in or getting it in my eyes. Cons? The price. This is not an inexpensive item. It does the job for cooling (and I look forward to testing out the heating function more in the mild Brisbane winter) and absolutely does generate less dust than a traditional fan, so that makes it an appealing product for those in need of cleaner air during the night time.
An excellent air purifier & fan/heater that makes a difference. However high price, & questionable support are concerns.
DYSON "PURE HOT+COOL" (MODEL HP04) REVIEW:
Please note that this is a rather in-depth review, and as such, please make yourself comfortable, get yourself a beverage and a snack, and take the time to process this information. I’ve tried to give you as much information as possible, and even go into “Navigating and translating the Dyson Australia website” because a great deal of information about the Dyson Pure Hot+Cool isn’t always in logical locations, or clearly conveyed. This is all aimed at getting you as much verifiable information to you b...efore you make your purchasing decisions. THIS IS AN AMBASSADORIAL REVIEW: Note: I have been sent this Dyson Pure Hot+Cool as part of Product Review’s “Ambassador Program”. In short, as an ambassador, I get sent items for free, in exchange, I write a detailed review. While I do get to keep the items sent, I don’t get any other payment. I write this from a consumer’s perspective, the good, the bad, and the quirky. I will tell you what I do like, what I don’t, how things might be improved, and what other considerations I’ve found that might influence your purchasing decisions (one way or another). BEFORE DELIVERY:
- Dyson Pure Hot+Cool HP04
- Verified purchase
A reassuring presence in smoke filled Sydney
Bought on way home from 2 days in hospital with smoke induced respiratory problems, Sydney Inner West. Despite still feeling fragile, i set it up and it was purifying within half an hour. Quiet, responsive, easy to run from the app on iPad,flexible, and love the auto and nite time options, and the fact that once it’s got the room purified , it quietly ticks over. It’s given me reassurance, and am hoping I won’t end up in hospital again, with these terrifying fires. I check against external AQI including live Purple Air and it’s always fairly accurate. Expensive but my health is worth it.
The reviewer stated that an incentive was offered for this review
Leaves old standard fans for dead in it's performance, features & also it's stylish look.
Dyson Pure Hot+Cool HP04
I was thrilled to be given the opportunity to test out the Dyson Pure Hot+Cool HP04 as part of the product review ambassador program.
The Dyson Pure Hot+Cool arrived well packed in a large box. The packaging ensured it arrived without damage but there was not excess packaging. A great start.
The box was covered in helpful information & pictures.
Inside was the product, remote, manual, mini manual + warranty papers for 2 years cover.
The filters were separate & needed to be installed into the unit. This was a simple ...process of removing them from their packaging & they simply clipped onto the base of the machine with the grills over the top. The unit even has a display to show when the filters need attention. The Dyson Pure Hot+Cool HP04 is a very sleek stylish product mine is white & silver (I did have a colour choice). It appears to be well built - no sharp edges or any manufacturing issues visible = a fabulous high quality product.
Purchased in December 2019.
Its a fancy fan
- It has an unusual design. Most of my friends thought it looked good, some where neutral. I quite like it.
- The remote control attaches to the top of the fan magnetically. That is a nice touch and is very useful as the remote is (almost always) in a known spot.
- The amount of horizontal swing motion is adjustable and at its maximum can cover almost a full circle. There is also a limited vertical angle adjustment available.
- The filters are easy to install and hence also easy to change (see below for the costs)
Purchased in December 2019.
Effective multi-use filter fan 'n heater which has proved invaluable in recent days with the bushfire smoke!
This Dyson fan unit doesn't disappoint. It is a reasonably effective fan, along with a comprehensive particulate, pollen and carbon filter to clear up odours. I have noticed a reduction in dust (I have powdery skin) and less sneezing.
In winter, it's an effective heater with a "climate control" thermostat and strong, directional heat output, good for throwing the heat across the room as required. The fan can also oscillate which is particularly useful in this given situation, where the movement of air is crucial to swirling the odours or partic...
Purchased in December 2019.
4.5 stars, Excellent design, and one question mark.
Bought Jan 2020, Good Guys, East Chatswood, $890.
( It is hard to get a discount on an air purifier as most of Australia burns around you.)
It sits in my Sydney living room swivelling away in Auto mode.
The cat is dubious, the dog thinks we've bought another big puppy that keeps swivelling its head and looking at her. My wife has nicknamed it R2D2 after the Starwars robot.
1 i was very sceptical about its usefulness as a filter machine, but in conjunction with the reverse cycle aircon, it is fantastic. We can keep the aircon on 25 deg...
Dyson Pure Hot and Cool is simply FANtastic
Recent bush fire incidents have reduced the air quality where I live to potentially dangerous levels , the Dyson Pure Hot and Cool has been a literal Godsend to us , especially as one of our family is a severe Asthmatic .
Its arrival couldn't have been better timed as smoke permeates our home through every crack , window and doorway , despite us being vigilant the scent of fire is everywhere .
The bedroom where the Dyson has been used almost constantly these past four weeks remains comfortable and clear despite temperatures of over 41'C and ...high levels of atmospheric particulates . The oscillation function and vertical tilt features ensure that the volume of air in the room is distributed cleanly and evenly . The readout window gives a real time indication of air quality which is very reassuring in our volatile and rapidly changing weather . I am amazed at how sensitive this unit is , it registered immediate reactions to nail polish remover [ VOCs ] and particulates from a small air brush paint project , gave an indication of just how strong the concentrations were and a progress report of the filtering process and increasing quality of the surrounding air , simply marvelous ! I ran tests on the filtering efficiency using different household products and releasing small measured amounts over a strict set period . In each circumstance I found that the filtering system was able to sense fumes , vapours and particulates within a few moments of operation and restore air quality within ten to fifteen minutes at higher fan speeds . The heat function is very effective and more than enough for a large double bedroom or lounge . Considering most houses have reduced ventilation during the Winter months , the filtration system of the Dyson Pure is bound to improve general air quality in any home .
Purchased in December 2019.
Something every house should have
I have been exceptionally happy with the Dyson Hot+Cool air purifier. I have never considered purchasing an air purifier before but after using this machine for a few weeks, I can unequivocally say that it is a MUST HAVE for any household.
We live on a farm in the country, and we thought our air was pretty good, and the machine thought so too, it being in the 'green' zone when we first turned it on! However, after running it all night (and I love that it has a 'night mode' - so quiet, you don't even hear it down the hallway!), my husband and I ...
Purchased in December 2019.
Dramatically improved the health and well-being of our family - more beneficial than a lifetime of healthcare
Genuinely, the greatest purchase you might ever make for you and your family. The Dyson Pure Hot+Cool eliminated many ailments suffered by my family and may do more for your families health and well-being than you could ever imagine.
We started looking to buy an air purifiers about two months ago. Our GP who I trust a lot recommended we buy a Dyson air purifier. Her advice on the brand of air purifier was based on her own personal experiences and research ie Dyson.
Sometimes life deals you a good hand and as luck would have it we ended up ...with this amazing Dyson product. Our GP recommended we buy an air purifier given the problems my fiance and I were both experiencing with hay fever, asthma and the like. After using the Dyson Pure Hot+Cool for a short number of weeks we discovered that it all but cured all the ailments we hoped it might. Amazingly, it also cured other more serious health concerns. We live in a unit a few levels up that has a lot of exposure to the outside elements (eg pollen) and gathers lots of dust in a very short period of time. Once we began using the Dyson product we were shocked to see the poor quality of air that showed up on the Dyson screens. We live in Melbourne and we were breathing air worse than the measurements I read in the news on the bad days outside in Sydney, while inside watching TV or sleeping.
Purchased in November 2019.
As a purifier 100%, as a fan 75%
I was sent this Dyson as part of the ambassador program that is in place with product review.
I was excited to actually give this a go and see how it works as a heater as I get cold easily now, little did I know that k was in for so much more.
We gave had very smokey conditions in Adelaide and this purifier is amazing. It has picked up little contaminants in the air when we have opened the door so go in or out of the house it literally is that sensitive that it can pick up the smallest little things I can put perfume on in my room and withi...n 5 seconds the unit is coming up with a warning and starts filtering and that their fan speed increases to try and filter any contaminants out of the air which really impressed me. The other thing I will say with this unit as as a heater it is actually quite a good unit heaps of room quickly and efficiently and it is so much better than any other fan-based electric heater you can get that's not refrigerated or gas based. The filters are quite thick and there are 2 different types and they seem to do a good job.
Purchased in December 2019.
Ideal for allergy sufferers
The Dyson HP04 Pure, Heat and Cool is an air-purifying unit that can also heat air like a fan heater and circulate air like a pedestal fan. It has a twin HEPA filter system to capture pollen, dust and smoke particles and a twin carbon filter system to capture and neutralise odours and VOCs. The display on the unit offers real-time air quality assessment. The Dyson app also allows you to review the air quality data for that day and the entire week. The unit comes with a remote, so you can manually adjust the fan speed and temperature....
Purchased in November 2019.
Excellent machine but a few oversights
I really like the feeling of blowing air. I like fans, I like my leaf blower and I'm a top down windows open kind of driver. Really, if you got to know me well you would have to conclude that I was part dog, part human being. But that's not all. I also like saving money and have come up with all kinds of nifty little money-saving schemes around my house to save a dollar here and a few dollars there.
Now at the risk of sounding a bit too miserly I'm going to let you into my home for a few minutes so you understand what I mean. Running air condit...
Purchased in November 2019.
So good we are getting another one!
We have been using the Dyson Pure Hot+Cool for the past month mostly in my daughter's bedroom.
One of the most important aspects for me is the design and safety of this product. We have a 7mth baby who is starting to move around and I like that there are no blades or small components to this machine so I don't need to worry about her around the unit.
As with other Dyson products the Pure Hot+Cool is great quality and well designed with some smart features. We live in a small townhouse where space and storage is at a premium so I look for pr...oducts that can do double duty - I love that we will be able to use this product year round as a fan, heater and purifier. The purification on this unit is fantastic and monitors and reacts to particles (PM2.5, PM10), VOC, NO2, temperature and humidity. In the first couple of weeks on auto it operated on low or was in standby as air quality outside was good, however, over the past 2 weeks we have had poor air quality due to bushfires and wind. The machine automatically kicks in to compensate to bring the air quality down to a good range (I've attached screenshots of outside air quality over past 2 weeks vs inside air quality to show how effective the machine has been). In terms of temperature - the fan creates a good breeze and we have it positioned at the doorway to circulate cool air from reverse cycle into my daughter's room. This replaces the pedestal fan (which I have always hated); the design is safer without blades and it is much sturdier making it less of a trip hazard. The heat function is excellent - we had a couple cool mornings when we first got the unit where temps dropped down to 4 degrees. Using the heat setting in my bedroom (15sqm with 4m high ceiling) the temperature rose from 17 degrees to 21 degrees in 30 minutes. The heater worked better than the panel heater we used over winter and is a safer option with a baby as there aren't any grills or small areas for her to stick her hands and the unit didn't feel too hot to touch.
Questions & Answers
My Dyson HP04 shows a triangle, not working why? Brand new, only purchased one week ago.
Just bought the HP04. How do you know that the purifier is active/on?
When your machine is in auto mode, the fan speed will be shown as dimmed when the machine is monitoring the room, and will be more prominent when actively purifying the air.
If we can assist further, our Dyson Experts are available via firstname.lastname@example.org and happy to help,
Just wondering to use the appropiate term Fan vs Cooling based on the performance in hot summer. Does it really cool the room though its not a Air Conditioner?
To confirm, the Dyson Pure Hot+Cool can function as a heater, however doesn't function as an air conditioner as it doesn't work on refrigerants or the like. The "cool" refers to it's ability to function as a fan to cool you in summer using the wind chill effect.
If we can assist further, please don't hesitate to get in touch, our Dyson Experts are only happy to help and can be contacted via this link: https://www.dyson.com.au/support/contact-us
|Category||Fans and Air Purifiers||Fans and Air Purifiers|
|Features||Bladeless, HEPA Filter, Oscillating, Remote Control and Timer||Bladeless, HEPA Filter, Oscillating, Remote Control and Timer|
|Colour / Finish||White/Silver||Black/Nickel|
|Number of Speed Settings||10||10|
|Features||Adjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and Timer||Adjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and Timer|
|Maximum Noise Level||62 db||62 db|
|Weight||5.7 kg||5.7 kg|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Release date||Jan 2019||Jan 2019|
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