Mailed to my neighbour said I received at front steps in tracking. Infact I was home and driver got lazy asked neighbour to bring me my 800$ purchase.
I received 4 hrs later. I noticed tracking stated I received. Literally stated my name receiving at front step. I emailed Dyson they said I received and to file a police report if I am claiming I didn't.

Basically calling me a liar.

Come to find out 4 hrs after my neighbours had this. Box was damaged.

Who is to say they weren't planning on keeping this?

You are not covered on your purchases through Dyson . They were leaving me out to dry. ...

I bought the Dyson purifier less than a year ago. I couldn’t use the button on the machine nor remote control to activate the machine, so I return it back to the company. But before that it took a week email them back and forward because of their slow response. Another week to receive the brand new machine. I tried it for the first time, it had burning smell. I turned it off for awhile and I tried it again. After 5-10 minutes, “Faulty detected” on the monitor screen and on my apps appeared. I couldn’t turn it off on the button machine, remote c...

This unit is way overpriced I have a Bunnings 6” fan for $10 that blows quieter and way more powerful than this Dyson hp04. I know it purifiers and can blow hot but $899 really Dyson!!. Seriously it’s noisy at level 6 and that could not blow bubbles in a bath. Unless you have money to throw away get a $250 air purifier and an Bunnings $10 fan.. oh and also a oil heater $100. Still $400 saving and will defo 100% blow better

I bought HP04 model from Good guy in Aug 2020. It worked well in the first four months and issues started to occur in Dec 2020 though I barely used it. I would have thought Dyson is better than that given the machine costs almost a thousand dollar.

I sent it to Dyson for repair through good guy as this machine still under 2 years warranty in Jan 2021 and got it back today in Feb 2021. Accordingly to the repair centre receipt, the motor/bucket assembly and machine was tested working fine. As soon as I switched it on, all I heard was a lou...

We purchased this in January due to the Bushfire smoke triggering my asthma. We didn't have many options at the time and decided on the dyson with reassurance of the ease of ordering the $99 free shipping glass hepa with carbon replacement filters. A few months ago both filters were starting to show nearly full, the website said to be notified when in stock. We are still waiting? When ringing dyson they said we could buy the filter in separate parts for $110. I said if its the same thing why wouldn't they sell for $99, even suggesting they box ...

If the product worked as described it would be great.
Unfortunately, we’ve had nothing but issues. Our machine has been replaced twice now for different faults - we thought “third time lucky”... unfortunately that wasn’t the case and now we are getting a refund. If you’ve got time to constantly call centre support and drive around getting the models replaced this is for you. Otherwise don’t waste your money.

I waited several days for the purifier after ordering the product directly from Dyson over the phone. The phone order itself took 3 hours because the sales representation claimed the system was down. The purifier arrived, and as soon as I plugged it in and turned it on, there was a burning smell coming out of it and the purifier stopped working with a triangle sign and exclamation mark. After that, the machine won't work. This has been extremely disappointing and frustrating because it's meant to be a new one, yet Dyson sent me a faulty purifie...

Purchased the HP04 from Harvey Norman online. I received the product after 20 days and switched it on yesterday. The unit seems to have a problem with the fan. When in auto mode and the set temperature is above the room temperature the fan works fine. However, when it reaches the set temperature, the fan speed just drops completely that unless you put your hand in front of the vent you can't feel the breeze. Pushing the fan speed up using the remote control results in the fan speed number on the display panel going up (even up to 10) but there ...

I’m really disappointed. Our machine is not working after being used for one day. When I turn the machine on after a few seconds it shows a triangle with exclamation mark. I have tried contacting Dyson to work out how to fix this and they have not yet responded.