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Dyson Pure Hot+Cool HP04

Dyson Pure Hot+Cool HP04

White/Silver, Black/Nickel
3.9 from 62 reviews · View Statistics

Reviews

  • Build Quality
    1.6 (5)
  • Value for Money
    1.0 (4)
  • Cleaning & Maintenance
    1.5 (4)
  • Ease of Use
    3.0 (5)
  • Noise Level
    1.7 (3)
  • Power
    1.0 (2)
  • Pet OwnerYes (1) · No (3)
  • Smokers Yes (0) · No (4)
  • Air Quality Improvement
    2.5 (2)
  • Odour Improvement
    1.0 (1)
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LAMAMU

LAMAMUSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Good purifier but can't use due to no filter in stock for months.

published

Purchased in January 2020 at The Good Guys for A$999.00.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Noise Level
Air Quality Improvement
Incentivised ReviewNo
Room TypeLarge Bedroom and Living/Dining Area
Pet OwnerNo
SmokersNo
See all answers
2 comments
Dyson
DysonDyson
LAMAMU
LAMAMU
Kimberley

KimberleySydney, NSW

Poor quality control on product

published

If the product worked as described it would be great.
Unfortunately, we’ve had nothing but issues. Our machine has been replaced twice now for different faults - we thought “third time lucky”... unfortunately that wasn’t the case and now we are getting a refund. If you’ve got time to constantly call centre support and drive around getting the models replaced this is for you. Otherwise don’t waste your money.

Purchased in December 2019 at Harvey Norman for A$899.00.

Build Quality
Cleaning & Maintenance
Ease of Use
Incentivised ReviewNo
Pet OwnerNo
SmokersNo
See all answers
3 comments
Dyson
DysonDyson
Kimberley
Kimberley
Dyson
DysonDyson

This is certainly not the normal experience.

We are happy to help you purchase a machine if this is still what you are after. Please just forward your details and review to auaskdyson@dyson.com and we will be happy to discuss further and assist.

Disappointing product

published

Purchased in May 2020 at Dyson.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Noise Level
Power
Air Quality Improvement
Odour Improvement
Incentivised ReviewNo
Room TypeLiving/Dining Area
Pet OwnerNo
SmokersNo
See all answers
Fans

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Allen

AllenGreater Melbourne (Outer), VIC

  • 3 reviews

Faulty on arrival. Very disappointed!!

published

Purchased in April 2020 at Harvey Norman Online for A$899.00.

Build Quality
Value for Money
Ease of Use
Incentivised ReviewNo
Room TypeLarge Bedroom
Pet OwnerYes
SmokersNo
See all answers

Broken after one day

published

I’m really disappointed. Our machine is not working after being used for one day. When I turn the machine on after a few seconds it shows a triangle with exclamation mark. I have tried contacting Dyson to work out how to fix this and they have not yet responded.

Purchased in January 2020 at Harvey Norman for A$899.00.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Noise Level
Power
Incentivised ReviewNo
Room TypeLarge Bedroom, Living/Dining Area, Open-Plan Office, Small Bedroom, Small Office and Whole House
See all answers
1 comment
Dyson
DysonDyson
See all Dyson Pure Hot+Cool HP04 reviews

Questions & Answers

Sheryl M.

Sheryl M.asked

Dyson Pure Hot+Cool HP04

My Dyson HP04 shows a triangle, not working why? Brand new, only purchased one week ago.

No answers
Nettie

Nettieasked

Dyson Pure Hot+Cool HP04

Just bought the HP04. How do you know that the purifier is active/on?

1 answer
Dyson
DysonDyson

When your machine is in auto mode, the fan speed will be shown as dimmed when the machine is monitoring the room, and will be more prominent when actively purifying the air.

If we can assist further, our Dyson Experts are available via auaskdyson@dyson.com and happy to help,

Azim A.

Azim A.asked

Dyson Pure Hot+Cool HP04

Hi,
Just wondering to use the appropiate term Fan vs Cooling based on the performance in hot summer. Does it really cool the room though its not a Air Conditioner?

2 answers
Dyson
DysonDyson

To confirm, the Dyson Pure Hot+Cool can function as a heater, however doesn't function as an air conditioner as it doesn't work on refrigerants or the like. The "cool" refers to it's ability to function as a fan to cool you in summer using the wind chill effect.

If we can assist further, please don't hesitate to get in touch, our Dyson Experts are only happy to help and can be contacted via this link: https://www.dyson.com.au/support/contact-us

Azim A.
Azim A.

@Dyson
Thanks for the clarification. Make sense of using term Cool

Get an answer from our members and Dyson representatives

Details

Compare both Dyson Pure Hot+Cool HP04
CategoryFans and Air PurifiersFans and Air Purifiers
Price (RRP) A$899.00A$899.00
FeaturesBladeless, HEPA Filter, Oscillating, Remote Control and TimerBladeless, HEPA Filter, Oscillating, Remote Control and Timer
Colour / FinishWhite/SilverBlack/Nickel
Number of Speed Settings1010
HEPA FilterYesYes
FeaturesAdjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and TimerAdjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and Timer
Maximum Noise Level62 db62 db
Weight5.7 kg5.7 kg
Manufacturer Warranty2 year(s)2 year(s)
Construction
Body MaterialMetalMetal
Release dateJan 2019Jan 2019
Compare both Dyson Pure Hot+Cool HP04

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