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Dyson Pure Hot+Cool HP04
White/Silver, Black/Nickel
Kirsty
- 2 reviews
Do not buy
We have had this product for 4 months, all was well but now the exclamation mark inside a triangle on the display and the machine doesn't work. Piece of junk.
Purchased in July 2020 for A$900.00.
1 comment
Similar opinion? Write a review on ProductReview.com.au!
EastieSydney, NSW
Not Worth The Money
I got into air purifiers during the bushfire season and thought an air purifier with a heat/cooling component would be good. But it's got some weird glitches to it and Dyson service/help desk is not what it used to be. After about a week you get an irrelevant reply cut and pasted from the manual that you've read already and then an email asking you to rate their service. Mine keeps showing the problem alert signal and is super noisy. I also get headaches and feel sick when it is turned up high - I think that it is overheating and there might be...Read more
flame retardant chemical in there that is toxic. It triggers its own VOC (volatile organic particle) emission alert when it has been on for more than a few hours and my power bill is apparently the same as an eight-person household - when there are two of us. Nothing has changed except this heater. Given that my last perfectly rational question to Dyson was met with a late, mealy-mouthed and patronizing response, I'm not wasting time approaching them again - I think they've been bought out by another company - I used to love them and any of their products automatically went on my 'want' list.Purchased in November 2019 at Harvey Norman for A$498.00.
1 comment
DysonDyson
This is certainly of concern to us and we would value the opportunity to look into your interaction history and machine concerns further. Please forward your details and outline of your experience to ... Read more
the alternate email address of auaskdyson@dyson.com and we will be in touch shortly.Similar opinion? Write a review on ProductReview.com.au!
Maggie B.Perth, WA
Waste of money.
Does not deliver heat far enough. 2 seater sofa, 2nd person feels cool air, the person closest feels some heat. ( set at 37)
Bought last week & fan stable on a hard wood floor. Not satisfied. Waste of money.
Purchased in July 2020 at The Good Guys.
1 comment
DysonDyson
We are sorry to hear the Dyson Pure Hot+Cool didn't meet your expectations. Please get in touch with our Dyson Experts on 1800 239 766 and we will only be happy to assist. Our team are available Monda... Read more
y - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.Similar opinion? Write a review on ProductReview.com.au!
Find out how Dyson Pure Hot+Cool HP04 compares to other Fans
Know better, choose better.
ArchiegirlSouth East Queensland, QLD
- 11 reviews
- 3 likes
Waste of money, absolutely tragic purchase
Worked well for about a month, then just refused to work again. I know it’s under warranty but seriously why do we have to pay almost a thousand dollars to have to chase our tails to get satisfaction. I will never buy another Dyson product. This one will be in the appliance graveyard.
Purchased in November 2019 at The Good Guys.
1 comment
DysonDyson
This is certainly not the experience we want you to have with your Dyson machine and would value the opportunity to get this sorted for you.
If you could please forward your details and review to aua... Read more
skdyson@dyson.com our Dyson Experts will be in touch and happy to help get this sorted.Similar opinion? Write a review on ProductReview.com.au!
StephSydney, NSW
Terrible airflow for a hugely expensive item
I eventually plucked up the courage to spend a crazy amount on the Dyson Pure Hot+Cool fan after the recent Bushfires.
I must say that I am REALLY disappointed with the product. It performs its core function of blowing air very poorly. Even on the top speeds of 8-10, the airflow is much worse than the $15 Target fan we were using before and which we have started using again. It does little to cool us down even though the unit is sitting at the foot of our bed. It will be of little or no use in a large family room. At the moment, it is an extre...Read more
mely overpriced air purifier. It does have excellent functions such as an app, air purifier, timer etc and is simple to use but I think that Dyson have focused too heavily on all the gimmicks and have forgotten about its core function, blowing air. We will be returning it this week.Purchased in February 2020.
1 comment
DysonDyson
We are sorry to hear you are unhappy with your machine.
As your machine functions as a purifier as well, you may find the fan strength is different to other fans (without purification). While Dyson d... Read more
o offer fans with increased airflow, this machine does benefit from functioning as a personal fan, a room heater, and a purifier in one device.Similar opinion? Write a review on ProductReview.com.au!
AnnaSydney, NSW
I wish I'd bought a cheaper air purifier and a fan
I bought the latest model (v4 I think) for $899 from Harvey Norman in December 2019 to deal with bushfire smoke in Sydney. Beware: there are many paid reviews online.
Pros: seems to clean the air well inside our bedroom.
Cons (much of this is shaped by the cost of the machine):
Fan issues
- Fan does not work as well, and is significantly noisier than our $10-$30 pedestal fans at any speed above 2.
- Even at 10, the fan is about as strong as our pedestal fans on low.
- Separately, the machine intermittently makes a high pitched grinding / whirring noise. Turning it off at the power point usually gets rid of it, but then it returns in a day or so.
...Read more
Purchased in December 2019 at Harvey Norman for A$900.00.
1 comment
DysonDyson
Thank you for taking the time to share your experience with your Dyson Pure Hot+Cool purifier.
In regards to the air quality outside your home, we are aware that some readings aren't quite right and ... Read more
have worked with our third party supplier to rectify this. Inside your home, The Pure Hot+Cool machine won't be able to provide you an AQI, however will report on the amount of PM2.5 particles and PM10 particles in the air.Similar opinion? Write a review on ProductReview.com.au!
Mark MacRichmond-Tweed, NSW
- 3 reviews
- 4 likes
Absolute False Advertising
To pay $500 for an item that calls itself hot + cool when it does not cool at all is a joke
I have the worlds most expensive fan...
The heater settings work fine, but this item DOES NOT COOL...it is just a glorified fan....
Purchased in January 2019 at Harvey Norman for A$499.00.
1 comment
DysonDyson
Apologies for any disappointment, however to confirm, while the Dyson Pure Hot+Cool Link will heat a room, it doesn't contain any refrigerants and doesn't function as an air conditioner. It will cool ... Read more
you similar to a normal fan using the wind chill effect. While it won't cool the room, it will provide personal cooling as a fan in summer. That being said, if an air conditioner is in the room, the Pure Hot+Cool Link can help move the already cooled air around the room more effectively.Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Sheryl M.asked
My Dyson HP04 shows a triangle, not working why? Brand new, only purchased one week ago.
No answers
Nettieasked
Just bought the HP04. How do you know that the purifier is active/on?
1 answer
DysonDyson
When your machine is in auto mode, the fan speed will be shown as dimmed when the machine is monitoring the room, and will be more prominent when actively purifying the air.
If we can assist further, our Dyson Experts are available via auaskdyson@dyson.com and happy to help,
Azim A.asked
Hi,
Just wondering to use the appropiate term Fan vs Cooling based on the performance in hot summer. Does it really cool the room though its not a Air Conditioner?
2 answers
DysonDyson
To confirm, the Dyson Pure Hot+Cool can function as a heater, however doesn't function as an air conditioner as it doesn't work on refrigerants or the like. The "cool" refers to it's ability to function as a fan to cool you in summer using the wind chill effect.
If we can assist further, please don't hesitate to get in touch, our Dyson Experts are only happy to help and can be contacted via this link: https://www.dyson.com.au/support/contact-us
@Dyson
Thanks for the clarification. Make sense of using term Cool
Details
| Category | Fans and Air Purifiers | Fans and Air Purifiers |
|---|---|---|
| Price (RRP) | A$899.00 | A$899.00 |
| Features | Bladeless, HEPA Filter, Oscillating, Remote Control and Timer | Bladeless, HEPA Filter, Oscillating, Remote Control and Timer |
| Colour / Finish | White/Silver | Black/Nickel |
| Number of Speed Settings | 10 | 10 |
| HEPA Filter | Yes | Yes |
| Features | Adjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and Timer | Adjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and Timer |
| Maximum Noise Level | 62 db | 62 db |
| Weight | 5.7 kg | 5.7 kg |
| Manufacturer Warranty | 2 year(s) | 2 year(s) |
| Construction | ||
| Body Material | Metal | Metal |
| Release date | Jan 2019 | Jan 2019 |
Prices
Pure HotCool Link White/Silver HP03
A$599.00- A$898.00
Dyson Pure Hot+Cool™ Purifier Fan Heater White/Silver - 244384-01
A$898.00- A$898.00
- A$898.00
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DysonDyson
This is certainly not the experience we want you to have and are only keen to help get this sorted.
Please get in touch with our Dyson Experts via chat, Messenger or phone, you can find our details a... Read more
nd ways to get in touch here: https://www.dyson.com.au/support/contact-us