Dyson V11 Outsize
Part of Dyson V11 Outsize 3.8 

Dyson V11 Outsize

 VerifiedMPN:346614-01
Dyson V11 Outsize
3.9

99 reviews

PositivevsNegative
71%12%17%
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Product is used
  • Daily
  • Several times a week
  • Weekly
  • Monthly
Pet OwnerYes · No
Build Quality
4.3
Value for Money
3.5
Ease of Use
4.0
Cleaning & Maintenance
4.3
Noise Level
4.2
Battery Life
4.3

Reviews

99 reviews
Sharney F.
Sharney F.2 posts
  Outsize

Dyson V11 Outsize - Scratches my timber floors

I have contacted customer service on numerous occasions and sent the vacuum away to be looked at (leaving me weeks without a vacuum). They gave me a new head, but the head still scratches/gouges the floor. It is well-kept, cleaned and washed regularly. I don't get any answers, other than this is the head for timber floors. I really cannot use this vacuum any more; it's so disheartening to see the scratches on the floor. Huge outlay for a terrible result.
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Mary93
Mary93Greater Melbourne (Metropolitan), VIC5 posts
  Outsize
BJW
BJWGreater Melbourne (Inner), VIC10 posts
  Outsize
Noise Level
Battery Life
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Laz
LazSydney, NSW22 posts
  Outsize

Just bad

Ist year was fine than started noticing issues now almost into third year
First the power trigger falls off , took a hour to put it back in place , .
Second, I dropped the vacuum cleaner knee height and the lid broke open so I use tape to keep it closed.
Third : hairs easily tangles in the roller .
Fourth , Battery is only good for half the house.
Fifth Suction isn't that strong and need to have full power at times to clean properly.
Sixth , the final straw the hard floor roller cleaner has stopped rotating even after I cleaned it .

For convenience top marks for anything else not happy .
I can't recommend Dyson. Show details

Ease of Use
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Claire
Claire2 posts
  Outsize

Worst vacuum ever!

Terrible, doesn’t work on hard floors blows dirt around the house. Hard to clean and battery life is so small you have to rush around on powerful mode( that is the only mode it seems to suck any sort of dirt into canister). Not happy when I paid over $1200! Show details
Build Quality
Noise Level
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OnceBitten
OnceBittenSouth East Queensland, QLD9 posts
  Outsize

Dyson isn't carrying the replacement spare parts I need

While happy with the machine performance on carpet, I can't get a replacement roller brush or motorhead from Dyson, or other spare part suppliers in Australia. There appears to be a world wide lack of these parts for the v11 outsize, a very poor outcome for such an expensive machine. Dyson spare parts don't know if or when the parts will be available. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
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Lana
LanaSouth East Queensland, QLD
  Outsize

The worst vacuum cleaner I've ever had!

I bought a Dyson vacuum cleaner hoping that it will be as good as advertised and marketed everywhere. In fact, what a big disappointment it is! Heavy, blowing too much air from exhaust outlets, creating more mess than tidyness, the battrery goes flat in a nano-second, and having another battery doesn't improve the situation at all - it also goes flat way too quickly, making a vacuum job a nightmare for a 2 level house! The eco mode is a total waste of time. The suction power is awful. You can only operate the vacuum on a turbo mode but again, the battery goes flat in a nano-second. The vac cleaner is definitely not worth the money! IThat model (V11 outsize) should be recalled from the market. Show details
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Andrew R.
Andrew R.2 posts
  Outsize
Battery Life
Andrew
AndrewGreater Melbourne (Inner), VIC
  Outsize
Noise Level
Battery Life
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Crystale
Crystale3 posts
  Outsize

Amazing machine

I have slate,viynal & carpet this machine is amazing on all surfaces.
The extra bin size allows me to do my whole home before emptying, the larger head makes for less time vaccuming Show details
Inna M.
Inna M.North West, QLD2 posts
  Outsize

This is my bestfriend and I wouldnt know what I would do without it

It has multiple attachments which makes this vacuum cleaner a tool for cleaning almost anything! I use it for the whole house and our cars and caravan! Definitely worth the bucks I spent on it Show details
Cleaning & Maintenance
Noise Level
STEVE
STEVE Illawarra, NSW2 posts
  Outsize

Very hard to use

When using on carpet or rugs it is very hard to push ( even when it is on ECO mode and outsize head is on any of the 3 options ).
My wife can't use it at all and I struggle with it.
When pulling it backwards it jumps and does not clean on the backward stroke.
We have had Dyson vacuums only for 30 years and have recommended them to family and friends over that time.
Unfortunately I cannot recommend this model at all. Show details
Cleaning & Maintenance
Noise Level
Battery Life
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Rosalie
Rosalie
  Outsize

Scratching my hard floor

I bought this vacuum cleaner about 6 months ago. It was suppose to be the best on the market for hard floors. Unfortunately after 6 months use ( I only use it about 1-2 times a week) the ‘cushioning’ at the bottom of the vacuum head has worn off and it has started to scratch my wooden floors. I am very upset. Dyson has offered to replace the part- but what is the point if it will just wear off again.
I am very disappointed as I paid a lot of money for a product that does not do as it says.
I will never buy Dyson again Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Mark M.
Mark M.Greater Melbourne (Outer), VIC
  Outsize

Wow, first vacuum and my carpets are like new

Unpacked my new V11 Outsize Total clean today and was really impressed by the packaging, no machine would be damaged in this box. Anyway got the beast out, gave it a charge and it is now my favourite toy. The kids have banned me from vacuuming ther rooms, the lounge, living and kitchen are the cleanest they have ever been. It is so easy to use, love the ball on the end, you an push the head anywhere. Emtying is an ease, push down the red button and bingo the crap is gone. Show details
Value for Money
Battery Life
Mia P.
Mia P.Sydney, NSW
  Outsize

If you’re on fence, buy it!

I just upgraded from my V6 Absolute to the outsize. Huge difference, so much smoother, auto adjusts to different surfaces, more suction power. Covers so much ground with wider head , great for big houses. I have hard wood and carpet and it’s perfect.
I could see if being a pain if you wanted to do your car with it, but perfect for homes.
It is a bit heavy but so worth it because you can clean better and faster than the smaller Dyson. Show details
Value for Money
Noise Level

Questions & Answers

Linda D.
Linda D. · V11 Outsize

Can I purchase extended warranty the day after purchasing the machine?

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renee g.
renee g. · V11 Outsize

We have just purchased the V11 outsize and find the dust head pulls firmly to the right when vacuuming, we cannot understand why it is doing this even on ECO mode.

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Rokko
Rokko · V11 Outsize

There have been several occasions when I've gone to start the Dyson and the High Torque XL cleaner head's rotating brush bar hasn't spun up. The vacuum works, but the roller just isn't spinning. If I then release the trigger, the next squeeze of the trigger will fix it. I don't know if this is a fault or some odd idiosyncrasy that affects them all?

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Rokko
Rokko  

Thanks - I'll keep monitoring to try to work out exactly what I'm doing at the times this happens, which may assist, then I'll get in touch.

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Details

Compare all Dyson V11 Outsize listings
Dyson V11 Outsize
  • Discontinued
Dyson V11 Outsize3.9 
Dyson V11 Outsize Pro
  • Discontinued
Dyson V11 Outsize Pro3.6 
CategoryStick & Cordless Vacuum CleanersStick & Cordless Vacuum Cleaners
Price (RRP) $1,299$1,349
Bin Capacity1.9 L1.9 L
HEPA FilterYesYes
Weight3.56 kg3.56 kg
TypeCordlessCordless
Running Time 60 min60 min
Manufacturer Warranty2 year(s)2 year(s)
  • MPN: 346614-01
  • GTIN13: 5025155045459

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