Reviewer Photos & Videos
Heavy Clunky Rubbish
I have been a loyal Dyson customer for over 20 years of various types. I wanted to upgrade my Animal and got talked into this expensive Heavy Clunky piece of crap. It's so heavy, hard to manoeuvre and definitely not enjoyable to use. You have to keep finger on button. I'm very disappointed and ready to convert to another manufacturer. You lost me on this one Dyson.
Purchased in March 2021 at Bing Lee for $1,049.00.
Finally got a Dyson and as a first timer, I was so disappointed with the usability of this very cumbersome V11 Outsize vacuum cleaner. It will be used for our carpets for deep cleans but I will need a second vacuum for anything above floor level. I have written a detailed review and some Dyson lovers may disagree with my comments however from my use as a female with smallish hands and back problems, this unit is more suited to those with a lot of strength. You can skip to the bottom of the page for the USAGE part of my review. I suggest if a f...riend has purchased this vacuum, ask to borrow and try before you buy to make your mind up for yourself as at $1,300 approx, you do not want to be disappointed with your purchase. ::V11 Outsize First Impression:: Well packaged Well made like all Dyson products Motor is not too loud Perfect if you have lots of carpet Lacking printed instructions Very heavy for single hand use Not ideal for anything above floor level
Questions & Answers
I bought my Dyson V11 outsize 6 months ago, have not had an issue with it until a few weeks ago. It will not differentiate carpet to floor boards and is sucking at carpet power mode and obviously draining the battery so much quicker. Any tips on how to fix it?
Hi check the little screen on top it should say Auto and the bottom pad and roller should be clean .Hopefully it works
The Dyson V11 Outsize needs to be in Auto mode, with the Torque Drive Cleaner Head attached for the machine to change automatically between hard floors and carpets.
If the machine is in Boost or Eco modes, you are using another floor tool, the machine won't automatically change.
If you continue to experience difficulties, please don't hesitate to get in touch with our Dyson Experts, you can find ways of getting in touch here: https://www.dyson.com.au/support/contact-us
Yes I always have the machine in auto mode and the Torque Drive Cleaner is always attached.
My Dyson outsize works, however, the 2nd battery says charged and when I put it in nothing happens.
So we can get this sorted for you, we would kindly ask you to give our Dyson Experts a call on 1800 239 766 with your machine handy. Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.
If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
We look forward to hearing from you and assisting.
We have just purchased the V11 outsize and find the dust head pulls firmly to the right when vacuuming, we cannot understand why it is doing this even on ECO mode.
This is certainly not to be expected. We would encourage checking the wheels underneath the floor tool and ensuring all the wheels are clear of debris and spin freely.
If so and this continues, please give our Dyson Experts a call on 1800 239 766 with your machine handy at your convenience. Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST. If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
Get an answer from our members and Dyson representatives
The Dyson V11 Outsize is Dyson's top of the line cordless stick vacuum, equipped with a motor that spins up to 125,000 rpm. Compared to the Dyson V11 Absolute Extra, it also has a 150% bigger bin and 25% wider cleaner head.
It also comes with 2 cleaner heads and 5 tools, they are:
- Soft Dusting Brush
- Fluffy Cleaner Head
- Combination Tool
- Crevice Tool
- Mini Motorised Tool
- Drop-in Dock
- Stubborn Dirt Brush
For the ultimate package, the Dyson V11 Outsize Pro comes with an additional 3 tools:
- Flexi Crevice Tool
- Mattress Tool
- Extension Hose
|Category||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners|
|Bin Capacity||1.9 L||1.9 L|
|Weight||3.56 kg||3.56 kg|
|Running Time||60 min||60 min|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Release date||Mar 2020||Mar 2020|
Other Stick & Cordless Vacuum Cleaners
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.