Reviewer Photos & Videos
King with no cloths
The worst vacuum cleaner
Blocks all the time. If it’s the filter then you need to wash it and wait 24 hrs
Only last 7 mins on full
Doesn’t actually pick up well
Purchased in July 2020 for $1,200.00.
Heavy Clunky Rubbish
I have been a loyal Dyson customer for over 20 years of various types. I wanted to upgrade my Animal and got talked into this expensive Heavy Clunky piece of crap. It's so heavy, hard to manoeuvre and definitely not enjoyable to use. You have to keep finger on button. I'm very disappointed and ready to convert to another manufacturer. You lost me on this one Dyson.
Purchased in March 2021 at Bing Lee for $1,049.00.
Overpriced and poor quality
Had the V11 Outsize Pro for just under a year and now that it's broken for the second time thought i'd write a review. Completely overpriced and sub-par performance. My V6 was a better vacuum, notwithstanding the battery. Battery on this thing is great. Biggest issue, apart from it breaking twice in 12 months is that it doesn't vacuum well at all backwards with the outsize head and the other heads are standard size, defeating the entire purpose of it being outsize. This is our second Dyson. The first broke 3 times in 18 months and this one has ...now broken twice in 11 months. First time the outsize head broke, and now the pipe connection has broken. So no vacuum for 2 weeks the first time and now another wait for parts. Not good enough for a $1250 vacuum
Purchased in May 2020 at Dyson for $1,250.00.
Does what its meant to do
Have been using Dyson (V8) for a while. This is way more powerful. Quicker cleaning time. Less bin emptying runs.
Have multiple rooms with thick carpet and a large vinyl floor. Have 2 large Goldens and 2 kids.
Only question ? Mine didn't come with the extra Battery Pack ? I got it from Goodguys.
Purchased in February 2021 at The Good Guys for $1,297.00.
I had read negative reviews about the Outsize’s weight which as a woman of 67, had me concerned. Happily it is not a problem. The floor takes most of the weight and instead of pushing with my arm alone as with old style vacuums I use my body to push and occasionally guide with my other hand. The floor area in the house is large so the bigger bin is great. Emptying it two, even three times is easy (and kinda fun). The wider head reduces cleaning time by a third as does not having to stop and plug in a barrel multiple times. Using tools might ye...t prove to be where weight becomes apparent as the bin canister and battery end is the heavy part of the machine - but I don’t care as I’m loving the rest so much. Suction and ease of use are incredible! It adjusts to moving between hardwood floors and hand made rugs without damaging either though I do avoid rug fringes as always. I’ve gone from hating vacuuming to looking for an excuse to do it. I’d highly recommend this machine.
Purchased in January 2021 at Harvey Norman.
No good for arthritis sufferers
I’ve had many Dyson products and for the most part, they’re pretty good if not expensive. One thing that’s always been a problem for me is the trigger action of their stick vacuum cleaners. Not bad for a quick cleanup but a 30-40 min session is a challenge for someone with arthritis and carpal tunnel. I bought the outsize mainly because the head is wider, covering more floor space at once. However, it’s heavy. Really heavy. Combined with the strain of maintaining the trigger, I end up in a lot of pain. Look, I know you can’t be all things to...everyone but Dyson you pride yourself on design and arthritis is a very common ailment. If you could incorporate some sort of mechanism (like a garden hose attachment) which enables the vacuum to run without holding the trigger, would make life a lot easier for people like me and I can continue to use your products.
Purchased in December 2020.
A Weapon- Phenomenal!
Upgraded from the V10 to the V11. The V11 has somehow managed to pull out a canister worth of dust/dirt from carpets that were just completed with the V10 earlier that day! The suction is something else. The battery life is 10/10. Yes it is larger than a V10 but we do our home in half the time now because of the bigger footprint. Its a tad heavier but nothing to write about. I wouldn't go back to a V10 now.. massive upgrade.
Upgraded but Disappointed
I upgraded from a V6 that we have loved.
Pros : Vacuum time - barrel cleaning - attachments - Auto floors - AI on battery and usage times - quieter
Cons : really heavy that it hurts vacuuming on plush carpet on Auto - heads too wide for practical daily use - no mattress attachment as standard - bulkier storage
AND it has made me invest $50
on attachments for the V6
This is a lot of money and it is really disappointing as I have loved our Dyson V6 and our old Handheld. I am really concerned this will end up in the cupboard like our barrel vacuum and wish we got the V10 that was way cheaper but more practical
Purchased in December 2020 at Bing Lee Physical store for $1,200.00.
Dyson should've stuck with old design - developed Tennis elbow using the V11
I'm a professional house cleaner, and usually use either a Dyson V6 or V8 (V8 is my favourite). Then my clients purchased the V11 Outsize to use in their house- what a mistake. At first I was impressed by the V11's suction; ability to choose from 3 different modes of suction (Eco - Boost), as well as being quieter than previous models.
HOWEVER, the design means that it's unfortunately way too heavy when trying to vacuum a standard 4 bedroom house. (To be fair, it's not so bad on hard floors, but trying to vacuum my client's plush carpets ...felt like pushing through concrete.) It doesn't feel balanced properly (Most likely due to the excessive weight of the huge drum), and places too much weight in the wrong places - meaning I developed Tennis elbow after only using the machine for less than a month (Weekly use), which I'm still receiving treatment for. Don't think this Machine is worth paying over $1000 when it's poor design causes injuries. I'll stick with my V8.
Purchased in June 2020 at Harvey Norman for $1,100.00.
- V11 Outsize
Torque Head died after 7 days and poor customer support!
Firstly, the good points. When it works, it is very impressive and picks up a lot of dirt even after other vacuum cleaner has just been used. Battery life for the whole larger sized house is just enough, as long as you don't also use Turbo mode.
Now the bad points, and there are a few:
1. After using it throughout the whole house, it is definitely a heavy unit to lug around.
2. The heaviness is not helped by the fact that you need to keep holding the button down to operate it, there is no lock on it.
3. More importantly, the Outsize Torque He...
Purchased in September 2020 at Dyson for $1,146.00.
Too heavy for me to use
Bought the V11 Outsize recently as we have just done a second story addition to our house (fully carpeted) and I thought it would be great to use upstairs & on the stairs save taking my Dyson Animal Barrel Vac (which I love) up the stairs. I also wanted it for the mini soft dusting brush to clean the venetian blinds. I have always wanted a Dyson Stick Vacuum, as I have a few friends with them that love them (who warned me to get a bigger one as the battery runs out too quickly on the earlier models) . However being unable to test drive it in a...shop due to COVID I was unaware it was so heavy and that I would struggle to use it. Also the trigger operation - doesn't stay on unless pressed constantly and I find this coupled with the weight of the machine very difficult to use. Also removing the machine off the holder, I always press the trigger as well, as you need to get a good grip on it to get it off the holder. I cannot use it for the venetian blinds as its too heavy to hold in the position to clean especially above my head. The vacuum does suck well and is good on both timber & carpet but the head needs to be changed to use on both surfaces. I would recommend you try this machine before you buy it.
Purchased in September 2020 at JB Hi-Fi Online Store for $1,200.00.
love it only had it a day
We have a 2 storey house, 4 dogs, the lounge, study and 3 bedrooms are carpet the Family room, kitchen/dining area and toilet,bathroom are tiles, I was able to vacuum the whole house and the barrel wasn't even full, it's a quieter machine than the V8 absolute that I had, I fully recommend the Dysonv11 outsize
Purchased in September 2020 at Costco VIC, Docklands for $1,239.99.
One of the best investments I have made
We have a 50sq house with a 30/70 hard floor/carpet. Love this vac, it is the only one we use daily. Great cannister capacity and good life on the battery. The carpet head does an excellent job, very impressed
Purchased in July 2020 at Harvey Norman.
This vacuum is outrageously good.
I used my V6 on my floor and carpet then immediately used the V11. After I finished the The v11 got half full!! I am So impressed with how powerful this is. Dyson have clearly taken onboard years of feedback and actioned this in this vacuum! Well done!
Purchased in August 2020 at Dyson.
Given me injury
I vacuum every day as I have cats, dogs and kids. Does a good job and has a good battery life but you have to maintain a grip on the trigger to keep it down. This gripping in conjunction with the machine being very heavy and the repetitive back and forth action has caused me to have tennis elbow. The extra large bin is unnecessary as the battery runs out before it’s even 1/2 full. I wish I would have just got the regular V11, not the outsize and I think Dyson should change the trigger so you don’t have to keep it pressed down. I now only use it for quick jobs and have gone back to the Miele corded vac for big jobs over 5 mins.
Purchased in May 2020 at Harvey Norman for $1,400.00.
Questions & Answers
I bought my Dyson V11 outsize 6 months ago, have not had an issue with it until a few weeks ago. It will not differentiate carpet to floor boards and is sucking at carpet power mode and obviously draining the battery so much quicker. Any tips on how to fix it?
Hi check the little screen on top it should say Auto and the bottom pad and roller should be clean .Hopefully it works
The Dyson V11 Outsize needs to be in Auto mode, with the Torque Drive Cleaner Head attached for the machine to change automatically between hard floors and carpets.
If the machine is in Boost or Eco modes, you are using another floor tool, the machine won't automatically change.
If you continue to experience difficulties, please don't hesitate to get in touch with our Dyson Experts, you can find ways of getting in touch here: https://www.dyson.com.au/support/contact-us
Yes I always have the machine in auto mode and the Torque Drive Cleaner is always attached.
My Dyson outsize works, however, the 2nd battery says charged and when I put it in nothing happens.
So we can get this sorted for you, we would kindly ask you to give our Dyson Experts a call on 1800 239 766 with your machine handy. Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.
If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
We look forward to hearing from you and assisting.
We have just purchased the V11 outsize and find the dust head pulls firmly to the right when vacuuming, we cannot understand why it is doing this even on ECO mode.
This is certainly not to be expected. We would encourage checking the wheels underneath the floor tool and ensuring all the wheels are clear of debris and spin freely.
If so and this continues, please give our Dyson Experts a call on 1800 239 766 with your machine handy at your convenience. Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST. If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
Get an answer from our members and Dyson representatives
The Dyson V11 Outsize is Dyson's top of the line cordless stick vacuum, equipped with a motor that spins up to 125,000 rpm. Compared to the Dyson V11 Absolute Extra, it also has a 150% bigger bin and 25% wider cleaner head.
It also comes with 2 cleaner heads and 5 tools, they are:
- Soft Dusting Brush
- Fluffy Cleaner Head
- Combination Tool
- Crevice Tool
- Mini Motorised Tool
- Drop-in Dock
- Stubborn Dirt Brush
For the ultimate package, the Dyson V11 Outsize Pro comes with an additional 3 tools:
- Flexi Crevice Tool
- Mattress Tool
- Extension Hose
|Category||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners|
|Bin Capacity||1.9 L||1.9 L|
|Weight||3.56 kg||3.56 kg|
|Running Time||60 min||60 min|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Release date||Mar 2020||Mar 2020|
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