Reviewer Photos & Videos
I was given my Dyson V11 Outsize to review as part of the Product Review’s Ambassador’s Program approximately a month ago from writing this and have been using it as my regular vacuum cleaner since then.
First of all let me say that I have always been sceptical about Dyson products. I know that a lot of people swear by them, but they’ve always seemed overpriced or over engineered in my opinion. So when I received my V11 Outsize to review, I thought that I’d really be able to see if my thoughts on their products were justified or not.
Upon ope...ning the box and taking everything out, I must say that I was a little surprised at just how many accessories came with the vacuum cleaner (see photo 1). I expected a power head, but this came with one for hard floors (a) and carpets (b) as well as a ‘mini’ one (c) to get into small nooks and crannies. It also came with a number of other attachments which included a couple with brushes (d) and one with really stiff bristles to help ‘scrape’ dirt away (e) as well and the standard long narrow tube to really get into crevices etc (f). It also comes with a small clear attachment (g) which goes onto the main tube for holding two of the other attachments (I assume the ones you would use the most). Once the battery was fully charged, I decided to give it a test on the lounge room (the only room in the house with carpet). The V11 has three power modes you can use; Eco, Medium and boost (although the manual states Eco, Auto and Boost). The manual states that ‘Auto’ (Medium?) will automatically adjust the amount of power/suction required based on what surface it is on and depending on how much cleaning is required. For the lounge, I set it on Medium. Within seconds it was obvious that the V11 was really picking up a lot of dust/dirt/hair (we have 2 dogs and 2 cats). In fact the carpet power-head (‘a’ in photo 1) was picking a heck of a lot more dust/dirt/hair than (what I always thought was a very superior vacuum) our Wertheim 6030 (even with its very own motorized power head). Photo 2 shows the amount of dirt/dust/hair it sucked up. The lounge had been vacuumed exactly 3 days before trialing the V11. To say I was impressed is an understatement. I was more surprised by the amount of dust/dirt it collected especially considering just how recently it had been vacuumed.
It's a great product, but some things have to be said so read to the end.
I was given the opportunity to test the Dyson V11 Outsize, and I was very excited to try it out.
Here are my thoughts, on the good and the small things that can be upsetting.
First I want to applause Dyson for the way they package the vacuum. It all comes well packed in cardboard and it's all recyclable! Thanks for that Dyson, it may be a small thing but a lot of products still come packed with polystyrene and tone of plastics. This means that the packaging will be easy to dispose of, because it's a big box.
It's easy and quick to assemble an...
I received the Dyson V11 Outsize 12 days ago and I absolutely love it already!
As an ex cleaner, who cleaned houses for many years, using a variety of brands, this is by far the best I've used.
We wanted a cordless vacuum that would do the whole house in one go. This is it!
The Outsize does our large 2 Living/4 bed/2 bath house easily. Up until getting this vacuum, we used a 15m extension cord with our Dyson barrel vacuum, we used to think this vacuum was the best. Now, there will be no more dragging the extension cord around, rubbing on the co...
Finally got a Dyson and as a first timer, I was so disappointed with the usability of this very cumbersome V11 Outsize vacuum cleaner. It will be used for our carpets for deep cleans but I will need a second vacuum for anything above floor level. I have written a detailed review and some Dyson lovers may disagree with my comments however from my use as a female with smallish hands and back problems, this unit is more suited to those with a lot of strength. You can skip to the bottom of the page for the USAGE part of my review. I suggest if a f...riend has purchased this vacuum, ask to borrow and try before you buy to make your mind up for yourself as at $1,300 approx, you do not want to be disappointed with your purchase. ::V11 Outsize First Impression:: Well packaged Well made like all Dyson products Motor is not too loud Perfect if you have lots of carpet Lacking printed instructions Very heavy for single hand use Not ideal for anything above floor level
Dear Reader; I will declare that I did not purchase this vacuum cleaner. It was sent to me by Product Review to use, test and review. This is not my first Dyson. I purchased a Dyson V8 Absolute Plus back in 2018, and I sent it back under the satisfaction guarantee. You can read that review here.
Unboxing: Dyson products are amazingly well packaged, and it takes a huge amount of effort to repackage if you ever want to return one. (You tube videos of unboxings are ver...y helpful in this regard, watch in reverse!). The manual was scant, but perfect for me, (No big manual in my box) but please pay attention to the instructions stuck to the unit for emptying the dust bin etc. It's all simple, logical, the unit will tell you when you wash the hepa filter, move on. They really managed to pack a lot into the box with this Outsize version of the 11. The first thing that stands out is the size of the motor unit, especially the dust bin. Way bigger the older style machines, ie v6 and v8 and 50% bigger than the V10 and base model v11. This is a good thing. The main torque drive vacuum head is also 25% bigger. Finally making it the same size as most corded and ducted vacuum cleaner heads, with the added benefit of motorhead, (a motorised rotating brush that is key to the Dysons ability to pick up dust, dirt and especially hair from floors and carpet). The other sensation is of quality. Every part feels solid, well-engineered and very well made. There are very few cordless vacuum cleaners that you can say that about. Note: A majority of my house is tiled, main lounge is floorboards, 4 carpeted double bedrooms, and one big 3.6m x 2m long pile rug makes it 2/3rd’s hard floors and 1/3rd carpet.
We have had the Dyson V11 Outsize for a few weeks now and we love it to bits, like with all things Dyson it has several features that make you wonder “why no one else came up with this before”. Our previous Dyson (DC29) vacuum cleaner was the first bag less vacuum cleaner we had and while it was handy it didn’t need those bags, that wasn’t the main draw card for us. The vacuum just seemed to work really well, had all sorts of gimmicks / smarts (like the plastic stick that is very light, brackets to clip the attachments to the vacuum, all these ...tools that relied on push buttons rather than friction to connect to the vacuum and a trigger to release the suction when it sucks up your carpet to name a few) that made it soo much easier and more pleasant to use than vacuums of other brands. THE GOOD The V11 Outsize does the exact same and (a lot) more, the vacuum has a lot of features that no-one seems to have thought about (I’ll get to that later) but the thing I like most is the fact it’s cordless and it’s light. After the first time you use a cordless vacuum you really wonder why anyone still bothers buying a corded vacuum. No-more leads to get caught up in, that won’t fully retract, that get caught behind the door or something else it removes the single most annoying thing (by a mile) of vacuuming. Don’t be fooled into thinking that the suction is less with a cordless vacuum, this vacuum is very powerful and I’m confident it’s more powerful than our Dyson DC29 or any other vacuum we’ve ever have had. The battery is automatically charged when the vacuum is stored in its standard dock and the battery usage can be varied with selecting one of the three modes (“Normal”, “Eco” and properly ballistic or “Boost’ in Dyson speak) to save the battery or increase the suction should you feel the need. The modes have a very significant impact on how long the battery will last, to provide an example: when using the floor tool on our bedroom carpet in “Eco” mode the vacuum indicates it will last about 65 minutes, in “Normal” mode, it will last about 25 and in “Boost” mode it will last just under 9 minutes. The duration varies greatly depending on what tool is used and on what surfaces it is used, and the vacuum calculates the amount of time left constantly and shows in on the display (again, handy!). While 9 minutes in “Boost” mode may not seem like a lot, my car carpets that endured 6 odd weeks of kids and my regular trips to and on construction sites without a vacuum clean were like new in about 10 seconds, it is powerful. The battery can also be removed (in a similar fashion as to how batteries from power tools are removed) so should you empty a battery during the Monday-morning clean you could get an additional battery and keep going.
Okay, so to be up front from the start; I will declare that I did not purchase this vacuum cleaner. It was sent to me by Product Review to use, test and review. Who said, “There’s no such thing as Santa”? Secondly, I/we have owned a number of Dyson Vacuum cleaners over a period in excess of twenty years (in fact we currently own two, I will mention these later) and I am already a big fan of their vacuums. Having said that, I would like the reader to keep in mind that this definitely does not mean this will be a biased, nor frivolous review. ...In fact Dyson - to my mind - will have a very high standard to maintain with this particular product and I will be assessing it to that high standard. Whilst my opinion may be for sale, my personal integrity is not. Finally, and I am sure this will rapidly expose itself; I am not a professional reviewer, please excuse my haphazard and probably amateur approach. Warning: With hindsight, this review it too long. But. I don’t know which bits to chop out, so please refer to headings for particular bits you are interested in what I have to say. Or, grab a cuppa or a beer and read on . - - - PACKAGING The boxed vacuum was delivered via courier to my front door inside another unmarked shipping box. Prior to opening any packaging, I noticed that one end of the exterior box was rather badly dented and crushed in. Unfortunately, I have personally found this is not an unusual condition for deliveries. So, with some trepidation I opened it up to find that everything was undamaged. The contents (numerous bits and pieces) were all individually packaged in heavy duty, made to fit, designer cardboard wrappings. There are some very clever puzzle designers out there. There was no plastic wrapping used in the packaging at all and no poly-styrene foam, yay! So, it was a simple matter of un-folding and separating the pieces of designer cardboard and placing the entire packaging in the re-cycling bin. First plus! INITIAL IMPRESSION It’s a flash one a, and pretty colours. I picked up the main motor and dust bin section and . Wow, it’s heavy, well compared to our existing stick vacuum - Dyson V6 Animal - and by a long way. And it’s big, really big, should be called V11 Hulk (trademarks permitting). I pulled the trigger and an LCD screen on the rear of the motor unit told me “charge prior to use”. So, with the battery indicator telling me it was at 35% I plugged it into a power point. TO DO’S AND NOT TO DO’S Now was an opportunistic time to do something I usually never do - read instructions! Well, I am a male and normally strictly comply with the old adage, “When all else fails, read the instructions”. But best I do the right thing this time, as if I am to do a complete review I should also review the instructions - right? There’s a big instruction book and get this; it’s written in Australian, Canadian and United Statesian! Yep seperate page for each. Made me smile, does someone at Dyson have a sense of humour? I have been to the USA & Canada and I know we have a few words with different meanings, but, different languages? And none of the Australian instructions were in ‘rhyming slang’ the writer let a good opportunity pass there :) Anyway it was pretty much all the W.H & S stuff. Did you know it’s not for use under water? Well you do now. There is another instruction sheet setting out how to wall mount the charger unit. And one that all us males like, it’s a “What you need to know’ booklet of four simple user settings - relating to suction power and battery consumption. Less than a minutes reading involved, loved it. The fifth step refers you to the Dyson web site to, “Discover your machines features and watch helpful video guides and activate your two year warranty”. Whilst on the subject of warranty; I have previously discovered that Dysons warranty service is second to none and to use that over used management proverb - that is rarely true, they do, in fact, provide, “Better than expected customer service”. Having said that, let’s hope you never need to find out. So, back stepping a little. Referring purchasers to go online that is. There are still people out there whom do not own a computer nor a smart phone, yes it’s true. I actually know a couple of them and no they are not that old. Well, they are around my age, so I don’t think they are, ‘that old”! My grand kids would disagree. So, anyway, I did, go online that is. Basic instructions are provided along with several information videos, these were worth watching even if you, like myself, already own and use one of these vacuums. Why? Because some things are different. Easier in fact, like the brush head removal. No tool required now, just need to flip a small lever. There was information on blockage identification and clearing, also warranty registration is on the link. Little note here: you will need the products serial number to register your warranty and that is on the box that you just threw in the bin! But wait, it can also be found on a sticker under the handle - after removing the battery. Oh, and the writing is so small you will never be able to read it! Even with your glasses on. Solution? Use your phone to take a photo of the label and then enlarge the photo, wallah! Good tip to see/read lots of things. The web site also describes the uses for the numerous tools you get with the machine, there are eight of them, they are - (1) High torque XL cleaner head. (2) Fluffy cleaner head. (3) Mini motorised tool. (4) Crevice tool. (5) Flexi crevice tool. (6) Combination tool. (7) Soft dusting brush. (8) Stubborn dirt brush. I won’t go into suggested usage here, as I can already sense this review turning into a novel. Suffice to say, “Use where you think appropriate”. It also mentions a ‘flexi hose’, I didn’t get one in the box? So I am assuming it is an optional extra? There is also a clear plastic clip/cradle thingy which I had to look up on the Dyson web site under accessories. It is a holder for the Crevice tool and Multi tool which you can attach to the main tube so as to have these accessories readily on hand. Mmm, first thought was it’s already heavy enough without adding extra weight. However, if the vacuum was to be used in a commercial environment e.g motel and you are vacuuming rooms some distance from the storage station, then it’s is a great idea! So you decide. Whilst on the subject of commercial use, the battery is easily removed by depressing a small latch at its front, no tools required. So if you need to, you can purchase additional battery(’s) for prolonged use. Second plus.
...but in a good way :-)
Yes, I do have a few concerns which preclude the 5th star. But before we begin, here's where we're starting from:
MY FLOORS ARE...
Deep pile carpet
Short pile carpet
I was looking forward to using my very first Dyson. I use a Miele plug in and a Makita cordless.
I was surprised that the machine doesn't really come with any proper instruction booklet. It was easy to set up and comes with lots of bits and pieces all package well.
I charged the battery overnight and then used it the next day. I must say I was super impressed. It was so easy to maneuver and sucked up amazingly. I have hard tiled floors and it was a breeze to clean. The carpet in the bedrooms which looked cleaned picked up dirt I didn't even ...
Dyson V11 Outsize Review.
I've always never believed that a cordless vacuum cleaners could be as good as a corded vacuums, mainly because there usually under-powered and don't have much suction power as the corded vacuums, which was why I always stuck with corded vacuums, my corded vacuum that I currently have is the Dyson cinetic big ball multi floor which is a great vacuum cleaner, however there was a problem, having to vacuum my car was a hassle, because the carport has no power and I would have to use a 10 metre extension power cord just s...o I could clean my car's interior, the other problem is that it is heavy to move around and attachments are quite limited for tasks (being the multi-floor version, but because of my perception of cordless vacuums, this practice with corded vacuums went on for a very long time. However my perception of cordless vacuums changed dramatically when I got the Dyson V11 outsize cordless vacuum. What's in the Box and cost? This V11 outsize comes in a large rectangular box and as you open it you'll find that it comes with the following; The V11 outsize unit itself (with the battery already attached), charger with wall docking station, 1 wand, wand storage clip, high torque cleaner head, soft roller cleaner head, mini motorised tool, mini soft dusting brush, stubborn dirt brush, combination tool and the crevice tool. The V11 outsize cost $1,299 RRP. Design & Features: From a design point, I like it a lot, its quite unique, but unlike the regular V11, the V11 outsize has a bigger barrel, 1.9 litres which turns out to be 150% bigger than the regular V11 to be exact, this is more than plenty for full house vacuum in my case and along with that, there are 18 cyclones for powerful suction and Dyson's exclusive Hyperdymium motor technology which (according to Dyson's website) spins up to 125,000 rpm which in turn is suppose to create to most powerful suction of any cordless vacuum cleaner. The other feature of this unit is the 'DLS' system which adapts to your floor type (in Auto mode) and automatically adjusts the amount of power for the type floor you are vacuuming. There are other good features too like a very nice and graphical display on the back of the unit and a removable 7 cell battery pack and a completely sealed filtration system which also acts to absorb vibrations and reduce noise.
Beautiful, really powerful, well built fantastic tools supplied - but it's a brute.
My first impressions of the Dyson were that it's simply brilliant. The unit and attachments are very well made, it’s well supplied with fittings. It should be, at this price point though at time of review, The Good Guys are listing it at $1299.
There’s a bit of an issue at first, knowing about the fittings i.e. what does what? I would have preferred a brochure, naming/showing function refer to web videos for same.
Detailed instructions are not in the box, but the quick-start brochure sends you to: www.dyson.com/YourV11 Outsi...ze where a good 12 page User Manual is available. Online Registration reportedly gives access to more videos, I have not registered at this time. The supplied wall-mount is designed to hold the tools, it's not immediately obvious where each is stored? This is briefly shown on one video, but a picture would have been helpful.
It's a vacuum cleaner. It works. That's the global design brief for this machine and it does that admirably well. So does my $200 old cheapo knock-off 'Janitor' wet and dry barrel cleaner that plugs into the wall.
That's absolutely where the similarity ends. The old one is now relegated to the shed.
The V11 will suck the pattern off your dishes on 'Boost' setting, will run for better than an hour (depending on the work) on 'Eco' and will amble along on the 'Auto' self-adjusting setting if you don't have the need for industrial suction or an ...hour's cleaning job. The mechanics of the thing are what Dyson has become known for. The 'cyclone' design is housed in post apocalyptic laser-canon styling. The entire thing is a clever a piece of engineering. The packaging is all recyclable with not a shred of wasted material or space. The device itself and myriad attachments do what they are supposed to do exceptionally well. The V11 does require a little getting used to. For example at one stage I thought I might have to resuscitate the thing because it started hiccupping and the (clever!) digital screen displayed the 'Airways Blocked' message. It then proceeded with an animation that showed mostly what to do. That was unsuccessful a couple of times until I realised it was the clogged air intake. All sorted but you need to just sit back and think it through. On its first use I dumped the contents of the dirt container on the floor because curiosity - "What does this red thing do?"
Those who have read my reviews know that I have criteria that need to be met for me to like a product. For example: ‘does the product do what it claims”, ‘how’s the quality’ and then ‘price’. Those are my initial criteria. I might add some later on, such as customer service, handling and so on.
I was asked to review this vacuum cleaner. I don’t get paid for reviews but I can keep the item. This did not reflect in any way in my review.
Ironically my last vacuum cleaner died after only 6 months of use. Had I known I would get this product, I ...wouldn’t have bought a new vacuum cleaner only a few weeks ago. OK, I’ll tell you now, I really like this vacuum cleaner. Why? Let’s go step by step. The packaging is great. Someone actually put a lot of thought into the packaging. Instead of the standard Styrofoam and endless plastic we are accustomed to, 100% of this packaging is recyclable cardboard and a bit of paper. No plastic! My full-time job has to do with waste and recycling. I therefore appreciate the effort by Dyson to pack this vacuum in 100% recyclable materials. The safety sheet is an A4 sized document. Yay, I didn’t need a magnifying glass to read it. However, the other documents are A6. I had to get magnifying glasses to read them. There was no manual enclosed only the safety sheet, promotional brochure, an installation guide for the wall mount and a battery guide.
From the beginning, it is evident that the packaging has been well thought out with each piece in it's own little box, so nothing can move during transit. This is important because parcels are handled many times before they reach our front door and Dyson's packaging shows they care that we receive their product in pristine condition.
Being anxious to test drive the V11 Outsize, I charged it immediately and admit that my initial thought was that the weight would make it awkward to manoeuvre, but I soon discovered you should never make assump...tions as this vacuum is extremely well balanced making it so easy to use, and the weight is definitely not an issue. It's also surprisingly quiet for such a powerful vacuum, an all-round winner. It has power to spare and the amount of dust/fluff/etc that it sucks up is absolutely amazing. From shag pile rugs to low pile carpet to floorboards or tiles, nothing is left behind and the 1.9 litre bin with the magic red release handle means every last bit of debris goes into the bin without the need to get your hand in there. A short pile floor rug in a sewing area usually collects a lot of thread, so I knew this would be a good test and wasn't disappointed here either and while I didn't time it, I know the V11 had this rug cleaned in less than a quarter of the time it usually takes. Having adjustable power levels is another great idea, as one of my shag pile rugs is on an outside deck so it is always dusty and the 'Boost' mode had it clean in a few minutes. Here I accidentally sucked up a dry Eucalypt leaf which blocked the power head and sure enough there was a message on the LCD immediately. Next I selected the Auto mode and was amazed at the amount of dust and debris in the large bin, which is super easy to empty by pressing the large red handle and aiming it towards the bin. Too easy!! Carpeted stairs were the next test, and of course, it passed (once again) with flying colours. I tried both the small motorised head and the large motorised head and while both produced great results I think the choice would depend on stair traffic and the amount of dirt from shoes etc.
Highly Intelligent engineering comprehensively supremely fits the job
The V11 outsize should have at least six stars and all its competition no more than five. But some will be unhappy with it because it is too big, heavy and clumsy for people my size (male 5’7”) and smaller people; and I’m happy knowing I got around such objections and more (and leaving out a star gets more attention so is more helpful, I hope).
My wife baby-sat two primary-school-age girls whose mother owns a smaller lighter model with the same type of trigger switch that has to be pressed to keep the motor running. The switch on the smaller ...
Questions & Answers
I bought my Dyson V11 outsize 6 months ago, have not had an issue with it until a few weeks ago. It will not differentiate carpet to floor boards and is sucking at carpet power mode and obviously draining the battery so much quicker. Any tips on how to fix it?
Hi check the little screen on top it should say Auto and the bottom pad and roller should be clean .Hopefully it works
The Dyson V11 Outsize needs to be in Auto mode, with the Torque Drive Cleaner Head attached for the machine to change automatically between hard floors and carpets.
If the machine is in Boost or Eco modes, you are using another floor tool, the machine won't automatically change.
If you continue to experience difficulties, please don't hesitate to get in touch with our Dyson Experts, you can find ways of getting in touch here: https://www.dyson.com.au/support/contact-us
Yes I always have the machine in auto mode and the Torque Drive Cleaner is always attached.
My Dyson outsize works, however, the 2nd battery says charged and when I put it in nothing happens.
So we can get this sorted for you, we would kindly ask you to give our Dyson Experts a call on 1800 239 766 with your machine handy. Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.
If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
We look forward to hearing from you and assisting.
We have just purchased the V11 outsize and find the dust head pulls firmly to the right when vacuuming, we cannot understand why it is doing this even on ECO mode.
This is certainly not to be expected. We would encourage checking the wheels underneath the floor tool and ensuring all the wheels are clear of debris and spin freely.
If so and this continues, please give our Dyson Experts a call on 1800 239 766 with your machine handy at your convenience. Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST. If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
Get an answer from our members and Dyson representatives
The Dyson V11 Outsize is Dyson's top of the line cordless stick vacuum, equipped with a motor that spins up to 125,000 rpm. Compared to the Dyson V11 Absolute Extra, it also has a 150% bigger bin and 25% wider cleaner head.
It also comes with 2 cleaner heads and 5 tools, they are:
- Soft Dusting Brush
- Fluffy Cleaner Head
- Combination Tool
- Crevice Tool
- Mini Motorised Tool
- Drop-in Dock
- Stubborn Dirt Brush
For the ultimate package, the Dyson V11 Outsize Pro comes with an additional 3 tools:
- Flexi Crevice Tool
- Mattress Tool
- Extension Hose
|Category||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners|
|Bin Capacity||1.9 L||1.9 L|
|Weight||3.56 kg||3.56 kg|
|Running Time||60 min||60 min|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Release date||Mar 2020||Mar 2020|
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