Easy to use
Reviewer Photos & Videos
DO NOT buy this Dyson stick vacuum!
I bought the Dyson V8 Absolute + in late 2017 and have just had to order my third battery. The quality is terrible and for a battery to last so little time is shocking. Dyson service is absolutely no help whatsoever. I will never buy another Dyson product again.
Purchased in October 2017 at The Good Guys for $850.00.
Was good but now battery only lasts less then 8 minutes and soft head faulty
This has started to die after only 8 minutes of use and soft roller head stopped working so I need to use the direct drive head on my wooden floors for $900 I expected a bit more..
Purchased in January 2020 for $900.00.
I have bought 2x Dyson V8 STICKS thinking it will be the Best Buy..... Nope!
I literally wasted $1,800 on these stupid vacuum.
Battery life is crap it’s meant to last 40mins, it doesn’t! I’ll be lucky to get 10mins out of them. I find myself switching between both 10min on one and 10mins run for the other,I had to replace battery on both 6 times first two,Dyson reluctantly agreed to replace. I had to buy the other battery, Even though it was still covered by warranty.
Dyson has the worst/ disgusting customer service.
I find the Dyson over a years time the suction is not as great as to when you fist use it, also all the accessories are sold separately which you are forced to buy.
Purchased at David Jones Retail Stores.
Battery Life? 2 years and 4 months
Purchased Nov 22, 2018. Low usage in an apartment (which is fully vacuumed monthly by a cleaner with their own vacuum). I noticed that the battery capacity started to deteriorate after about 20 months, but this has accelerated to the point where the unit is all but useless. Of course now out of warranty, so I guess I'll junk it - $109 for a new battery every 2 years is simply unacceptable. Lithium batteries have a much better performance than that if they are properly manufactured and the charge/discharge cycle is properly controlled. Dyson...'s technology is clearly deficient. I would suggest that Dyson vacuums do not meet the Australian Consumer Legislation for fitness-for-purpose, but ACCC's in-box is overflowing. Just as well Dyson have backed out of their electric car plans.....
Purchased in November 2018 at Myer for $597.00.
- V8 Animal
Battery life very poor and a "very dumb" battery charger
When it was new the battery run time was terrific, I was amazed at how much I could get done in Max power mode.
HOWEVER, after about a year the run time dropped a lot and after 20 months almost useless.
I checked the Operating Manual for info about battery warranty etc.
Guess what, battery run time is not covered by warranty at all.
But then I found this buried in the fine print in the Operating Manual:
"To help prolong battery life, avoid recharging immediately after a full discharge. Allow to cool for a few minutes."
So this high tech and expensive Dyson has a DUMB CHARGER!!!
I just assumed it would be SMART....
Purchased in June 2019 at JB Hi-Fi Online Store for $699.00.
- V8 Absolute
Very bad design fault, Dyson Australia refused to help
For it's retail price - it should definitely be better. I will stop buying Dysons and my next one will be, same as my robot vacuum - Xiaomi.
Many people complaint about battery life, and it is irritating when it does not last (I have replaced 2 original batteries). But it is something that happens a lot on other devices as well. So I could live with that.
But the fault that has rendered mine non functional is purely a design fault. On the top of the cyclone part there is a little red handle which one needs to pull up in order to empty the vac...uum. That little red handle is really thin and flimsy, I did not like it from the start. Eventually, just outside of the warranty it broke. I do not understand how Dyson or any vacuum cleaner manufacturer could design such a flimsy part. I am not an engeneer but from the very first day as soon as I touched it I could feel that it could easily brake in fingers from normal use. I called Dyson Australia and they told me that replacement part (the whole cyclone assembly) is $50. I tried to explain to them that they should replace it for free as it is a poorly designed part which should not be subjected to wear and tear. Dyson rep stated that that part "is not flimsy" and "is very sturdy". I could not get them to explain how it could have broken during normal use just from pulling it up with your fingers. I was not dropping it to the ground, was not using any tools on it, it just broke from me pulling it up. I do not think it is fair on me as a customer, I paid $700 for it in 2018. I expected it to last a little longer. It was only put through a very mild use in a small house.
Purchased in March 2018 at The Good Guys for $698.00.
Battery life shocking from new told to run on low speed - not acceptable
Battery life is not acceptable at all, when speaking to customer service when unit was new I was advised not to use it on High as this will drain the battery faster, however on slow speed it does not clean as well especially on carpet with dog hairs this means it is not fit for purpose.
Unit is just out of warranty and battery lasts a total of 1.5 minutes and Dyson will not consider a warranty or goodwill on battery even though I had issues from the start and especially when family members purchased same units same day and they have experienced same issues, however Dyson replaced their batteries.
Would never buy a Dyson battery operated device again never had an issue with Electrolux in the past and their customer service.
If there was zero stars....
The product arrived and the container was dirty, as if it was already used by someone.
I called dyson immediately and received an apology. I returned this product and five months later I am still waiting for my money!!!
Five months of waiting, checking my account, and speaking with Dyson customer service who aparently can't do anything but pass on a message!!!!
To say this has been a disappointing and frustrating experience would be an understatement!!!!
Purchased in October 2020.
Poor battery life
We have had our Dyson for 18 months. The battery now dies while vacuuming after about five minutes, this is on wooden floors.
I have been meticulous in cleaning the filters, and also charging the battery.
We will not be purchasing another Dyson.
Purchased in October 2019 for $700.00.
Misleading advertising regarding their vacuums
5 months after I brought my V8 vacuum it started turning off after only using it for 5 minutes despite it being completely charged. The Kmart vacuum my room mate brought is more powerful than my Dyson vacuum. I did not end up
Returning it because I lost my receipt and warranty form and decided to just use my room mate vacuum. This brand is not worth the price.
My Dyson only 5 months old and it’s faulty with not being able to open dust bin to empty it. Sent emails with no help then rang to be told I must send back and will be weeks to get it back
Purchased in July 2020 at Harvey Norman for $800.00.
Pet vacuum they say - well the damn thing has so many blockages because it will not suck up pet fur to save itself. Absolutely useless and a waste of money. The battery will NOT run on max any longer, that died before the warranty ran out and Dyson wanted absolutely nothing to do with it - claiming it was a consumable - which is fair, but who expects their battery to die a year and a half after purchase? At this point, it’s effectively a paperweight and Dyson customer service was an absolute joke to deal with. Buyer be warned.
Purchased at David Jones Retail Stores.
- V8 Animal
Terrible battery life
Vaccuum only runs for 7 minutes on max after being fully charged overnight. Terrible value for money. Only would recommend if you have money to waste or if it’s on 90% off.
Purchased in June 2020 at eBay for $549.00.
Battery lasts less than a year
The battery doesn't last. I had 2 replacement batteries in the last 2 years and it would work well for a few months and the same thing will occur again. I would be lucky if it last 3 mins on max power. With the low power, it will go on for up to 15 mins but it is basically blowing all the dust/dirt around and not sucking. It is a let down for the amount of money spent on this product and the time wasted getting a replacement battery each time.
Purchased in July 2017 for $782.00.
Terrible on hard floors - Scratched!
Purchased for both carpet and hardwood floors. Parents have V7 which stuck to the carpet and was quiet on the hardwood floors. I'm thought I'd go the better battery life of the V8. Terrible idea, it's ridiculously loud and rough leaving scratches on 2 week old timber floors. Contacted dyson and they were absolutely hopeless with a we don't care attitude. Disappointed and will be returning.
Purchased in November 2020 at The Good Guys for $699.00.
Questions & Answers
My Dyson V8 gets really hot at the back while I’m using it, too hot to continue using
While the Dyson V8 can get warm during use, we certainly wouldn't expect it to get hot.
Please get in touch with our Dyson Experts via phone, live chat or Facebook Messenger and we will be happy to help. You can find our contact details here: https://www.dyson.com.au/support/contact-us
We hope to hear from you and look forward to assisting.
my name is Raymond
why Dyson charger cable have filter. what the function.
It doesn't have filter.
The charger of your Dyson cord-free machine has a transformer on the plug. This is to ensure the correct power is provided to your machine.
If we can assist further, our Dyson Experts are happy to help. Ways to get in touch can be found here: https://www.dyson.com.au/support/contact-us
I have a Dyson v8 Motörhead in my winter home. I’m leaving for 6 months. Should I leave it plugged in or not?
To maximise battery health, We would encourage fully charging the machine and unplugging it while not in use. Upon your return, charge your machine fully prior to first use.
If we can assist further, our Dyson Experts are happy to help. Please don't hesitate to get in touch. Our contact details can be found here: https://www.dyson.com.au/support/contact-us
Get an answer from our members and Dyson representatives
As of December 2020, the Dyson V8 is the highest-rated cordless and stick vacuum cleaner on ProductReview. As well as being the highest rated, the V8 is also more afordable than other Dyson cordless and stick vacuum cleaners - such as the V11, which is around $300 more expensive.
- The V8 series includes 4 different vacuum cleaners, with a $100 difference in price
- Two power options: Max Mode for extra power, which is good for tough clumps of dirt or pet hair; and Powerful Mode, which allows for longer usage, but may provide a slighlty weaker suction
- A 5-hour charge provides up to 40 minutes of use
Points of praise:
- Some reviewers purchased the Dyson V8 after owning the V6 and reported noticing an improvement. Although they didn’t claim to be unhappy with the V6, many said that the V8 was more powerful and picked up a larger quantity of dirt and dust.
- The highest power setting (Max Mode) latest longer than expected. One reviewer was pleased that they could vacuum their whole apartment while still having plenty of battery life left.
- The vacuum was lightweight and easy to manoeuvre, meaning that people could clean hard-to-reach crevices and corners of the house.
- Three large, shedding dogs proved to be no match for this vacuum cleaner. A happy reviewer mentioned that they could finally remove the mess their dogs had left behind.
|Category||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners|
|Bin Capacity||0.54 L||0.54 L||0.54 L||0.54 L|
|Weight||2.6 kg||2.6 kg||2.6 kg||2.6 kg|
|Attachments||Direct drive cleaner head, Combination tool|
|Charging Time||5 hours||5 hours||5 hours||5 hours|
|Running Time||40 min||40 min||40 min||40 min|
|Suction (Air Watts)||115 AW||115 AW||115 AW||115 AW|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Release date||Aug 2016||Aug 2016||Aug 2016||Aug 2016|
- MPN: 271642-01
Other Stick & Cordless Vacuum Cleaners
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.