19 questions from our users
How much are import taxes on GH5?
Are the products sold by this shop grey imports? Wondering why it's so cheap.
where in Sydney is your store location? Can I directly buy osmo pocket expansion kit there? I am in Hobart now.
How long to deliver a Nikon D750 (Body only) to Brisbane Australia? Any international tax? Where do you send from- Hongkong?
Seeing mixed reviews. Looking to buy a Canon EF 70-200 f/2.8 L IS Mark II USM Lens at £1169. Its a lot of cash. Are their products genuine or copies? Anybody else spend large amount and been satisfied?
I had 100mm macro IS, the latest one. It arrived and it's brilliant, used for portrait shots at weddings with great results. Nothing would indicate that it is not genuine. Looks and feels and performs perfectly. Not got a canon warranty, but it did register on the canon website..Hey, if I have to repair in the first year, then I'm still a lot of £ up.
Do they have a phone number ?
I am trying to buy a camera from E-infinity Europe site. Delivery point is in Germany. When i add the shipping address, My name and home country are added to it. Hence i have a mix up in the address.
Also, the system wont let me finish the transaction. i get an error "We are sorry we cant send your payment now" or "Sorry we cant complete your purchase at this time. Please return to the merchant and choose another way to pay"
So am stuck. I cannot make my purchase.
Any help please?
Hi there I live in the UK and would like to buy from your online store does the cost listed include VAT?
Will Goods and Sales Tax be charged by Australian Government if price over $1000?
how long for delivery and does it come from australian store?
Hi, it took 4 days in total since I put the order till I got the product in person - very fast given it's international shipping! It's from a Hong Kong store, but much better service than many of the so-called Australian 'local' stores - they actually outsource from HK as well. 5+stars recommend this one :))
Is there an import duty for a dslr with lens valuing to more than $1000?
how long is the shipping ?
Is there any import duty to pay?
Hello, the material must pay customs taxes for australia?
Hello, the material must pay customs taxes for Europe?
Have bought a FZ1000 from you last month which you have had back through e-fin-CS ( E-star, West Ealing) London, you are now asking for the faulty camera NOW to be sent back to OZ which it never came from in the first place . You have now got my money £472 + camera and I feel cheated is this fraud or a cock-up. I pointed out to e-fin-cs that the box did not have the same serial no as the camera and that hot shoe cover was missing and two British power leads and two lens covers were in the box and the warranty missing. The cameras LCD display screen was faulty showing garish green and yellow flares. I am very concerned that I have been conned by you please respond soon , not a happy bunny. firstname.lastname@example.org
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