Not third time lucky
Paid first took 5 days to review probably would have been longer if I didn’t make contact. Making contact was hard enough. This year I’ve done take fee from tax review time was fast guess that’s it though the faster they can get your tax done faster, they get paid well ato has released my fund just waiting for elodge to take fees and transfer let’s see how long this takes it’s been 2 days.
I have been doing my tax return with this company for the last 3 years and I never had any problem except this year which has been the worse I have ever encountered from any tax company, as the person I had was very rude and unprofessional, they even lodge my form without even telling me about the corrections they made which were incorrect on there behalf.
This will be my final year with them, Never Again.
Its awesome made it so easy an the help afterwards to make sure i had done it correct
Very happy with the service i received will the service again next year an recommend to others as well thanks guys
July 25th 2018 Update: Its awesome made it so easy an the help afterwards to make sure i had done it correct
It was a great service if i needed help they were there to help at any time very happy with the service
- Verified customer
Simple and affordable
Honestly as a student I just want the cheapest and quickest tax return option and elodge delivered just that (submitted to ATO on the 11th and money already in my account on the 18th) their services are affordable and the website is self explanatory and easy to use. Will come back to elodge next year!
- Verified customer
I can't complain..
Been using Elodge for about 4 years now and had no problems from year to year. As far as I can remember as soon as I submitted my tax return to them, it was reviewed by the following day and either they contacted me or submitted to the ATO the following day after that.. I've never really spoke to anyone over the phone, just the odd message here and there. I was a fan of Etax before Elodge but Etax decided to raise their prices for the same services, plus my refund was slightly more with Elodge, not sure why, but it doesn't matter... Plus they give me a $10 coupon every year as a incentive to come back.. It worked!
OMG!!!! DON'T!!!! Extra hidden costs.
Go to MYGov set up an account and link ATO, I swear!!! They don't do anything they just wack through your tax return without looking at it!! and then charge you!! I forgot I worked for a company for a couple of days I told them that I forgot about one employer, they immediately stopped the process of my tax return that had gone to the ATO already and said…
"That means I will have to unlock your tax return then to allow you to lodge an amended tax return.
Please enter the extra pay summary and resubmit. Our fee for lodging an amended tax return is $34.95, payable by credit card."
Kind regards, [name removed]…. they didn't give me the option what I wanted to do.
it's free to lodge your tax on the MyGov website.
Been using elodge for a few years, this year we were assigned to a rude female. Will not use them anymore. Don't be tempted for that cheap price option. They are not just unhelpful, their tone are deceiving. If their advice in messages to us consumer cost money, they can say it upfront, rather than sounding reluctant to answer. Bad experience for me this time, not a chance they will see me returning next year. Anyone get their cancelation payment back perhaps?
I did my tax through e lodge for the last few years and it seems like every year its getting worse and worse. Its taking them ages to review my tax return or respond to my emails. The tax agent I received an email from is really rude and it seems like she has no idea what she is talking about. This is the last time I'll be using e lodge
Questions & Answers
Hi i am a member and need to file 4 or 5 yrs returns 2007-2010 or so can i do this through this service? Will ATO email me my group certificates for these years?
You are able to lodge your individual tax returns electronically through our website from the 2007 tax year onwards. Regarding your payment summaries, if you contact the tax office they will advise you of any payment summaries that they have relevant to the tax years that you wish to lodge. Please phone ATO 13 82 61 or write to GPO Box 9990, in your capital city.
ELodge Taxation Services Australia Pty Ltd
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