E&S Prahran - No.1 in Whitegoods GR8 organisation and team
We purchased a FISHER & PAYKEL WA8560G1 8.5KG top load Washing Machine. Incredible price from Mr. Zahra plus free delivery and installation and removal of the old washing machine. 100% happy with all aspects of the service from purchase, confirmation of delivery which was on time plus the actual delivery, installation and test cycle by Darren. Good old fashioned Service. HN, JB & GG could not get within 3 digits of the E&S price :-( E&S competition in the market is refreshing.
Great people great products
Purchased several Kitchen appliances including, Oven, Steam Oven and Fridge. Sales lady was fantastic and very knowledgeable. Assisted us with the selection and gave us a great price as well. Kept us informed through the process and up to date wit the delivery schedule.
E&S Geelong - First class organisation and team
Purchased from them twice now in six months. On both occasions - ordered and shipped to the time and day that they gave. Also, the delivery teams were excellent; said when they would arrive and arrived on time!
We purchased a Bosch 7.5 kg front end load Washing Machine. We got a great price during the sale plus free delivery and installation and removal of the old washing machine. 100% happy with all aspects of the service from purchase, confirmation of delivery which was on time plus the actual delivery and installation by Isaac and Hus.
- Verified customer
I Can not Speak Highly Enough
What a wonderful experience I had with Jemma & Pina from E & S.
I contacted them with a desperate enquiry and they as well as their manager (sorry don’t know the name) went by far above and beyond. I’m a disability pensioner and they organised everything from ordering, payment (Great Price), delivery and even installation. Thank you, thank you for your amazing service. You’ve made this Mums day that’s for sure.
Fantastic customer service and price
I ordered a new washing machine online with these guys. It was the best price, free delivery and installation, and included the removal of my old machine. I had wonderful customer service from the time I ordered, right through until the delivery and installation guys left my place. Reece (the installer) was on time, friendly and didn't once complain; the washing machine is fantastic; and from now on, these guys will be my go-to!
Don't Use Them
I called to ask if they sell a particular model of a double kitchen sink. They said they would get back to me and they did not. If you need a double kitchen sink you will be better off buying a second hand one from a demolition yard which is what I did and I recommend anyone out there to do the same.
- Verified customer
Excellent Service - genuinely care about their customers
I rarely write reviews, but E & S deserves one. It was so refreshing not to get the sales spin when I first enquired about a new freestanding oven. I got the facts and Peter helped me make a a good choice based on my needs, not his potential commission. He even gave me some help around finding a professional to get it installed. The delivery guys were helpful, courteous and patient. That night, I couldn't find the trivets. I called the next day to report the trivets missing and "Viet" promised to do everything in his power to make sure I got th...em. It turns out that they were packed underneath the oven rather than in the oven. I was initially convinced by Peter to buy from E & S because of their after sales service. I'm glad I did because their after sales service has exceeded my expectations to date and this promise was not just empty words. I gave the product a middle range score for now because I haven't used it yet. Great price, great service....now I can't wait to use my product. Thank you E & S. You'll be my first choice in the future for appliances.
Amazing service from start to finish!!
Never considered e & s for my dishwasher purchase but I would not consider anyone else after my most recent experience. Ordered online, received a call within the hour from lovely Kate who arranged payment, answered my questions, matched the lowest price we could find online and booked my delivery. Delivery arrived at the start of delivery window, expertly installed and the young driver took my old unit away. Flawless service from start to finish. The experience was so good, it prompted me to write this and I dont normally bother with reviews. E & S, I'll be back. Thank you
Great products, staff and service
We replaced our old kitchen and laundry in mid 2017 and used e&s for the supply of all new appliances. This included a new dishwasher, cooktop, two new ovens and rangehood. e&s also supplied a new sink and tapware for both the kitchen and laundry. The Chadstone showroom was well stocked with quality products and all staff were knowledgeable and helpful. We were able to negotiate a great package price and all goods were delivered as required. Would not hesitate to use e&s again.
E&S delivery guys were fantastic!
We purchased 4 items from the E&S Trading Essendon DFO for delivery & installation within a few weeks. Andrew, Marcin and Frank from the E&S delivery centre made the delivery within quite tight delivery timeframes without fuss - they were incredibly professional and very accommodating. We were really happy with the service from Andrew, Marcin and Frank! Thanks guys!
Very Poor Service
We purchased a dishwasher, two ovens, plate warmer and a cooktop, about $14K. The microwave developed a fault 4 weeks ago, spoke to customer service and was told that Siemens would be in touch. After hearing nothing for two weeks rang them back, they could not find the request. Lodged it a second time and was told Siemens would be in touch with in 48 hours, 10 days later no call. Rang and had the request escalated and were told someone would ring the next day. Our second siemens oven now has a fault, 4 days later rang up again. Then got a call...back from the manager and someone else. Booked in for 10 days time. unfortunately we have a dinner party in 5 days. There is no way I'd recommend E&S based on this customer service, guys how hard is it to get an item fized under warranty.
Perfect Customer Service
Just wanted to thank E&S Blackburn and Neff for their customer service. We bought a lot of kitchen appliances 5 years ago including 2 Neff ovens. The display unit was playing up so I called E&S. The oven was out of warranty by 3 months but they organised Neff to come out with 5 days and complete the repair free of charge.
Thank you to both companies for their excellent service.
Overpriced for bad quality
Bought a $2200 vanity. No overflow kit was included. When I returned to the store the salesman stated it doesn’t need one. Needless to say it did. The lack of knowledge in the products caused a waste of time and money. Will never buy from here again
Fantastic Range, Service & Follow Up!
Our family have just renovated our kitchen and shopping around at different retailers I have to express our great satisfaction with the E&S Trading in Blackburn. They have a great range of products and their staff are very knowledgeable. The service was exceptional and they were able to supply all the equipment we required (at very competitive prices no less!) when we wanted it. All the staff we dealt with were fantastic and kept checking with us systematically on the progress of our renovation and progress of our product deliveries. I recommend them highly. It is a delight to find a business that is really serious about customer service and offering the best in the business.
Fantastic Products and Service
We recently purchased three appliances from E & S Trading in Noble Park, a fridge, a washing machine and a convection microwave and we could not be happier with the purchases and assistance we received from Simon. I couldn't recommend them more highly (and no, I'm not related to him).
All the staff were very friendly, pleasant and helpful. We will never go anywhere else!
Full kitchen appliances
We recently bought all our kitchen appliances from E and S Moorabin.
Chris Philipas was our Consultant and he has been excellent.
Great advice, regular updates, excellent pricing and great after sales service.
Would fully recommend.
- Verified customer
Westinghouse Fridge freezer
I was so impressed with your Sales Consultant Patrice at the Moorabbin store. Her friendly manner and product knowledge helped me make a decision in purchasing a Westinghouse fridge freezer. I was kept informed re delivery time by SMS. Prior to delivery as the driver Craig approached I was also notified. Such wonderful stress free service from initially visiting your store to final delivery.
Overall a great experience thank you all at E & S. Colleen Oakleigh
Worst customer care ever!
Purchased an Electrolux fridge which gets delivered damaged. I’m immediately told that someone from after sales will get in contact with me in 48 business hours. It took over a week to get a response and it seemed that they were trying to avoid fixing the fridge.
I had to argue with a rude after sales assistant in order to have the fridge replaced. So after that I receive a text message confirming delivery of new fridge with time window of two hours.
I waited almost for 2 hours and half and nobody showed up.
Then I decided to call them and the...
Questions & Answers
Hi Kevin, I believe you may be asking if we sell pocket radios? Unfortunately, we don't sorry.
RF522ADUX5 - French Door Fridge\What click frenzy price is this Fischer & Paykal refrigeator
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