Very Poor Customer Service
Purchased a dishwasher which arrived in a faulty condition. Emailed E&S back and forth for 3 months to try receive the replacement part. In the end We were advised that it would be our cost as apparetly it was broken from usage (We reported the broken part on the day we received the dishwasher). Would never use them again. Would recommend evryone else to avoid E&S where possible
Perfect Customer Service
Dealing with Nicky and Nathan was easy and pleasant
Sorted my faulty beko fridge with no drama good people
To deal with.
Service beyond expectation from E&S Trading
We recently purchased kitchen appliances from E&S trading including dishwasher, ovens , gas stove and rangehood , which was a significant expense on European appliances . The technical knowledge of the salesperson at the time of purchasing was excellent, and they gave us complete confidence that we were choosing the correct appliances. However their after sales service is what really amazed us. There was an issue with one of the appliances, and E&S management took up the fight for us on this matter with the supplier, and resolved it for us even...though it cost them financially through no fault of E&S. They wanted to ensure that we were satisfied and did not try to fob us off at any stage, in fact quite the opposite, with regular update calls/emails on the matter. E&S 's customer response was outstanding, and that is why I would recommend E&S for professional and quality service.
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got great service matched prices no problems.was a very easy on the phone transaction. very pleasant to deal with. was even asked if our old washer had broken down.wanted to know if i needed the new washer asap.. the deliverey people were on time . very polite and helpfull. my wife said she was very comfortable letting these men in the house to do there job. they did everything they said they would do. you cant ask for more than that. these are my go to people
Excellent customer service
Extremely impressed with the level of service that I received. I bought an ex display front loader washing machine from the noble park warehouse mid December for my daughters birthday in Jan. In jan we decided to hook it up to check there was no issues with it. Unfortunately even after trouble shooting we weren’t able to get it going. I rang the E & S store directly who sent over the first available driver. 30 minutes later, he ascertained that it was faulty. E & S contacted me immediately and advised that they were sending over a new machine (...even though mine was an ex display.) By 2 pm that arvo I had a new machine fitted, tested and the faulty one removed. Unbelievable great service with everyone involved being helpful and friendly. 5 stars E & S.
Bought a washing machine and fridge and got free delivery. Delivery times were a bit inflexible, but staff did their best to help. Installation service were very friendly. All staff I dealt with were very friendly. Thanks Andrew!
Questions & Answers
Do you install range hoods and how much would it cost
Hi Kevin, I believe you may be asking if we sell pocket radios? Unfortunately, we don't sorry.
RF522ADUX5 - French Door Fridge\What click frenzy price is this Fischer & Paykal refrigeator
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