??!
1 photo
e&s

e&s

3.8 from 106 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (28)
  • Return Claim MadeYes (5) · No (26)
  • Customer Service
    5.0 (33)
Previous
Next
Lisa McCormack

Lisa McCormackGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Microwave

published

I needed a new microwave and decided i would try E&S I am so glad i did the service was brilliant Peter the gentlemen that served me was excellent service with as smile
And thanks for the coffee which was lovely
I will definitely be back to buy a new fridge soon

Product Quality
Customer Service
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Sal

Sal

  • 3 reviews
  • 2 likes

LOVE OUR NEW FRIDGE

published

Purchased a new fridge from the Preston Store and Deb the sales person was great. It was delivered on Saturday and would just like to say that the service has been excellent.

Thank you.

Product Quality
Customer Service
See all answers
Similar opinion? Write a review on ProductReview.com.au!

Many thanks for giving me back my confidence

published

Thank you so much Robert for your very helpful, professional and enjoyable cooking demonstration at Moorabbin - using AEG steam ovens.
I felt free to ask questions and your class was so informative. I am much more confident to try more creative cooking now and am amazed at how much my oven can do.

Customer Service
Incentivised ReviewNo
Store LocationMoorabbin
1 comment
e&s
EandS Supporte&s

Hi Sharyn, thank you for your 5 star review. We are so pleased to read about your recent cooking demo experience with us and hope you are enjoying your AEG oven.

Similar opinion? Write a review on ProductReview.com.au!
Appliance Retailers

Find out how e&s compares to other Appliance Retailers

Know better, choose better.

Compare all
NEIL

NEILGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

Perfect Customer Service

published

Dealing with Nicky and Nathan was easy and pleasant
Sorted my faulty beko fridge with no drama good people
To deal with.

Customer Service
Incentivised ReviewNo
See all answers
1 comment
e&s
EandS Supporte&s

Hi Neil, thank you for your 5 star review. We are so pleased to read about your recent shopping experience with us.

Similar opinion? Write a review on ProductReview.com.au!
Andrew M.

Andrew M.Greater Melbourne (Outer), VIC

  • Verified customer

Service beyond expectation from E&S Trading

published
Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s
Similar opinion? Write a review on ProductReview.com.au!
Catherine G

Catherine GGreater Melbourne (Inner), VIC

  • 2 reviews

Excellent customer service

published

I've just bought a fridge online. The website was easy to navigate and I was able to get all the information I needed to select my product. Communication was excellent and delivery and installation was done as scheduled. Delivery staff were cheerful, competent and friendly. A very good experience. Would shop here again - highly recommended

Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s

Hi Catherine, thank you for your informative 5 star review. We are so pleased to read about your recent shopping experience with us and hope you'll be very happy with your new fridge.

Similar opinion? Write a review on ProductReview.com.au!
ellys

ellysGreater Melbourne (Outer), VIC

  • 2 reviews

Excellent customer service

published
Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s

Hi Ellys, Thank you for the great feedback and 5 star review. We are so pleased to read we were able to get a dishwasher installed before Christmas! Thanks for sharing your experience and hope to assist you again should you need another appliance.

Similar opinion? Write a review on ProductReview.com.au!
David W

David WGreater Melbourne (Inner), VIC

  • 4 reviews
  • 3 likes
  • Verified customer

These folks do get customer service

published

Delays in supply are a reality these days, that makes setting expectations even more important. When let down by their suppliers E&S have been open with why, and quick to try and provide a reasonable fix to the issue. While at times its out of their control, their team has effectively communicated and the passion for great customer service goes all the way to the owners. Streets ahead of other retailers, they get the concept of return custom, and I certainly will be directing my business to them whenever I can.

Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s
Similar opinion? Write a review on ProductReview.com.au!
Finn

FinnGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Amazing service and outstanding delivery

published

Just really great service and then delivery next day where the guys were amazing and got the fridge up a tricky staircase with what looked like ease. So lovely and would definitely recommend again!!

Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s

Thank you for your wonderful feedback and 5 star review. We hope you'll be very happy with your new fridge.

Similar opinion? Write a review on ProductReview.com.au!
Appliance Retailers

Find out how e&s compares to other Appliance Retailers

Know better, choose better.

Compare all
peter c

peter cmelbourne

  • 5 reviews
  • 3 likes

no worries

published

got great service matched prices no problems.was a very easy on the phone transaction. very pleasant to deal with. was even asked if our old washer had broken down.wanted to know if i needed the new washer asap.. the deliverey people were on time . very polite and helpfull. my wife said she was very comfortable letting these men in the house to do there job. they did everything they said they would do. you cant ask for more than that. these are my go to people

Product Quality
Customer Service
See all answers
2 comments
e&s
EandS Supporte&s

Hi Peter, Thank you very much for the glowing 5 star review and feedback. We are so pleased we were able to assist you. We hope you'll be very happy with your new washer.

peter c
peter c

wife loves it. so much better than fisher&paykel im so glad you took that away. this bosch washer actually does its does very well. im impressed

Similar opinion? Write a review on ProductReview.com.au!
Melinda

Melinda

  • 2 reviews
  • Verified customer

Sensational service

published

WoW
From the very first phone call to E and S for advice to the lovely friendly delivery guys (Frank and Jessie ) Thankyou

Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s

Hi Melinda, We are so pleased to read this. Thank you so much for your wonderful feedback and 5 star review.

Similar opinion? Write a review on ProductReview.com.au!
Craig

CraigGreater Melbourne (Outer), VIC

E&S Prahran - No.1 in Whitegoods GR8 organisation and team

published

We purchased a FISHER & PAYKEL WA8560G1 8.5KG top load Washing Machine. Incredible price from Mr. Zahra plus free delivery and installation and removal of the old washing machine. 100% happy with all aspects of the service from purchase, confirmation of delivery which was on time plus the actual delivery, installation and test cycle by Darren. Good old fashioned Service. HN, JB & GG could not get within 3 digits of the E&S price :-( E&S competition in the market is refreshing.

Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s

Hi Craig, what great feedback! Thank you so much for this 5 star review. We are very pleased to read of your positive experience from start to finish and hope you will be very happy with your new Fisher & Paykel washing machine.

Similar opinion? Write a review on ProductReview.com.au!
Stewart

StewartGreater Melbourne (Outer), VIC

  • 8 reviews
  • 4 likes

Great people great products

published

Purchased several Kitchen appliances including, Oven, Steam Oven and Fridge. Sales lady was fantastic and very knowledgeable. Assisted us with the selection and gave us a great price as well. Kept us informed through the process and up to date wit the delivery schedule.

Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s

Hi Stewart, thank you for your 5 star review and great feedback. We're very pleased to read about your happy shopping experience with us and hope you love your new kitchen appliances.

Similar opinion? Write a review on ProductReview.com.au!
Andrew P.

Andrew P.Melbourne

  • 4 reviews

E&S Geelong - First class organisation and team

published

Purchased from them twice now in six months. On both occasions - ordered and shipped to the time and day that they gave. Also, the delivery teams were excellent; said when they would arrive and arrived on time!

Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s
Similar opinion? Write a review on ProductReview.com.au!

100% happy

published

We purchased a Bosch 7.5 kg front end load Washing Machine. We got a great price during the sale plus free delivery and installation and removal of the old washing machine. 100% happy with all aspects of the service from purchase, confirmation of delivery which was on time plus the actual delivery and installation by Isaac and Hus.

Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s
Similar opinion? Write a review on ProductReview.com.au!
Appliance Retailers

Find out how e&s compares to other Appliance Retailers

Know better, choose better.

Compare all
Jodie R.

Jodie R.Southwest, VIC

  • Verified customer

I Can not Speak Highly Enough

published

What a wonderful experience I had with Jemma & Pina from E & S.
I contacted them with a desperate enquiry and they as well as their manager (sorry don’t know the name) went by far above and beyond. I’m a disability pensioner and they organised everything from ordering, payment (Great Price), delivery and even installation. Thank you, thank you for your amazing service. You’ve made this Mums day that’s for sure.

Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s
Similar opinion? Write a review on ProductReview.com.au!
Rachael

RachaelGreater Melbourne (Outer), VIC

  • 2 reviews

Fantastic customer service and price

published

I ordered a new washing machine online with these guys. It was the best price, free delivery and installation, and included the removal of my old machine. I had wonderful customer service from the time I ordered, right through until the delivery and installation guys left my place. Reece (the installer) was on time, friendly and didn't once complain; the washing machine is fantastic; and from now on, these guys will be my go-to!

Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s
Similar opinion? Write a review on ProductReview.com.au!
Rena I.

Rena I.Greater Melbourne (Outer), VIC

  • Verified customer

Excellent Service - genuinely care about their customers

published
Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s
Similar opinion? Write a review on ProductReview.com.au!
Jim. D

Jim. DGreater Melbourne (Outer), VIC

Amazing service from start to finish!!

published

Never considered e & s for my dishwasher purchase but I would not consider anyone else after my most recent experience. Ordered online, received a call within the hour from lovely Kate who arranged payment, answered my questions, matched the lowest price we could find online and booked my delivery. Delivery arrived at the start of delivery window, expertly installed and the young driver took my old unit away. Flawless service from start to finish. The experience was so good, it prompted me to write this and I dont normally bother with reviews. E & S, I'll be back. Thank you
Kind regards,
Jim

Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s

Hi Jim, Thanks so much for taking the time to write a review and for the 5 star rating. We are so pleased to read about your experience with e&s and look forward to assisting you again in the future.

Similar opinion? Write a review on ProductReview.com.au!

Perfect customer care

published
Product Quality
Customer Service
See all answers
1 comment
e&s
EandS Supporte&s

Hi Zahran, Thank you for the 5 star review and feedback, it is much appreciated. We are happy to hear all the positive points made and appreciate the further recommendations. Hope to see you again. The e&s team

Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 4
See all e&s reviews

Questions & Answers

MARGIE

MARGIEasked

Do you install range hoods and how much would it cost

2 answers
e&s
EandS Supporte&s

Hi Margie, thank you for the enquiry! We are more than happy to assist with that one. If you would like to give us a call on (03) 8517 2660 or shoot us an email @ websales@eands.com.au we can walk you through some options.

MARGIE
MARGIE

Great, will give you a call, later this morning.

Kevin V.

Kevin V.asked

Pocket radio

1 answer
e&s
EandS Supporte&s

Hi Kevin, I believe you may be asking if we sell pocket radios? Unfortunately, we don't sorry.

Phillip

Phillipasked

RF522ADUX5 - French Door Fridge\What click frenzy price is this Fischer & Paykal refrigeator

No answers
See all e&s questions

Get an answer from our members and e&s representatives

Other Appliance Retailers

Previous
Next

See all Appliance Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.