1 photo
E.Tel

E.Tel (page 2 of 2)

2.2 from 41 reviews · View Statistics
Listing monitored by E.Tel

Reviews

2.2
41 reviews
Previous
Next
starise
stariseSydney
  • 5 reviews
  • 4 likes

Fraud company, be careful with them

published
Jenny D
Jenny DQUEENSLAND

I wish I hadn't

published

If you have an option, I would say to stay away from Etel! Horrible service in our area and there's just no one to talk to about it! USeless!

  • Verified

The worst company EVER!

published

I cancelled Etel services 2 months ago, but only find out they're still charging me for the plan.
Very disgusting fraud company.

Mobile Phone Service Providers

Find out how E.Tel compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all

Cheap price, good service

published

Good customer service. Cheap plans for mobile with data compare with other telCo. Problem solving attitude. Satisfied customer. Although the mobile signal has appear problems sometimes. Also when sign-in account, customers can't see the data usage immediately but has to wait for 2 more days. I don't understand why? Hope they can improve it. Talking about Value for Money, this one it is.

MCHammer
MCHammerSouthport
  • 2 reviews
  • 2 likes

HORRIBLE CUSTOMER SERVICE

published

I went over the fair call usage and got my phone account suspended. I had no idea what that meant so i called customer service hoping to find some answers. The lady was hard to understand and an Asian man was speaking so loudly in the background I could barely hear her. Overall she did not explain to me why or how my account got suspended. She ALSO HUNG UP ON ME. This is the most terrible service I have experienced with a phone company. I'm looking to switch to another one. Would NOT recommend.

Related Articles

Previous

Tips for Choosing a Mobile Plan and Service Provider

Looking for a new mobile plan? Find out everything you need to know from network coverage and plan types, to data usage and international roaming so that you can pick the best value plan for you.

Wendy Z.
Wendy Z.21 Feb 2020
tips-for-choosing-a-mobile-plan-and-service-provider

Best Internet & Mobile Phone Service Providers in 2020!

Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the best Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.

Wendy Z.
Wendy Z.22 Nov 2019
best-internet-and-mobile-phone-service-providers-in-2020
Next

Super deceptive. Don't join

published

They have a policy where if you call too much they block your number! Even on an unlimited plan! They think it is for "business use" but they still charge you for the full "unlimited call plan price". Do not join.

Grace. W
Grace. WSydney, NSW
  • 3 reviews
  • 2 likes
  • Verified

Worst Company Ever!!!!

published
Stan
StanSydney

Honestly speaking no point even trying E tel

published

I had been repeatedly charge excess on data and phone calls. My phone plans changes without my consent and customer service has done nothing to help rectify the issue. The plans on the website keep changing and as people said below they have hidden charges.

Nancy
Nancysydney

Unlimited Data Rollover plan is quite good!

published

The newest plan, Unlimited Data Rollover ! I have been using this plan for a few months, and all my unused data always rolled over as advertised on their website! Overall I'm pretty happy with this plan so far!

Mobile Phone Service Providers

Find out how E.Tel compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all

wouldn't choose etel if you value proper services

published

Garbage, that's all I can say. Nothing else to it, horrible service and ever worse standards of respect from staff.

Absolutely TERRIBLE

published

Terrible customer service. Took 8 years to get my bill and deactivation was such a hassle. Girl on the phone was awful.

E.Tel is a liar company

published

E.tel is a downright bad company, specializes produce of it seems very cheap but hide the real mobile phone plan cost.
For example, text message are additional count the money, it's not included in the plan. E.tel provided 20 dollars month plan can easily reach over 180 dollars bill. This is a liar company, when you join the network never tells you the real consumption.

James Yang
James Yang
  • 2 reviews
  • 1 like

Horrible rates and terrible customer service.

published

Porting process is a complete pain making your porting our process complete headache. The rates are very inflated with rather inflated data usage numbers. Customer service is very unreliable and may take weeks to reply. Overall a very unsatisfactory service.

  • Verified

DATA

published

It uses 100% optus network so when I put in my sim card it says optus.Would recommend this company if your someone who uses data and make occasion international calls

mfhxilc
mfhxilcSydney, Australia

very unprofessional - over charging without informing -- suicide behavior

published
Mobile Phone Service Providers

Find out how E.Tel compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Ada.S
Ada.SAuburn
  • 7 reviews
  • 12 likes

Etel mobile service, becareful when you choose it!

published

Etel is a Taiwan company. Their operator talks when customer talks when contact them by phone.They neither want to listen nor help to solve problems. Very unprofessional. I was frustrated when I called them to get explain for over-charged bills.

Etel only shows current month usage details, if you want to check previous/ past usage details (if you found that you have been over charged by direct debit) then they will charge you $10 for a paper copy, $5 for email (1 month information only). What a rip-off.

Etel charge $0.90 for a Australian text, $2.68 for a international text. Very expensive.

Poor service and billing, poor signal, high cost.

Page 2 of 2

Questions & Answers

MC L.
MC L.asked

how to recharge

No answers

Get an answer from our members and E.Tel representatives

Other Mobile Phone Service Providers

Previous
Moose Mobile

Moose Mobile

4.7
(2,092)
C Mobile

C Mobile

4.6
(278)
Pennytel

Pennytel

4.4
(1,126)
MATE Mobile

MATE Mobile

4.4
(119)
Hello Mobile

Hello Mobile

4.1
(137)
Vaya

Vaya

3.8
(2,764)
Numobile

Numobile

4.3
(4)
Next
See all Mobile Phone Service Providers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.