Good customer service
Got quick response from customer service regarding any issues. They have really improved it. My only suggestion is to provide customer service during weekend as well. Will update about network reliability later.
very cheap plan
I prefer etel over other providers. Been with etel for about a year now on a $14.95 plan with 6GB data, which is plenty enough for me. Saved heaps since i started using them
Pretty Good Deal for $14.95 for 6GB
Switched from a different Optus service provider to E.Tel initially because of its 50% first month but their plans are still the most competitive even at normal price. 6GB of Data and Unlimited Calls and SMS gives me peace of mind which other companies can't match.
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Good plan for those on a budget
I've been using the super data combo +9 plan ($9.95/m for 3gb) for four months and it's been good so far. There's no problem with internet speed and coverage and I haven't experienced any dropouts. It's a good deal for people like me who only need a small amount of monthly data for emergencies. I haven't seen any plans which have better value than this.
It looks like a lot of the complaints here are about being charged after exceeding the monthly limit but I don't think this will be a problem if you choose a prepaid plan (or be careful with your usage).
Good value for money!
ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. Hard to find other companies with similar value for plans.
So much data
Really cheap rates and so much data on the plan. They also have a really good option to turn on roaming where costs to make calls are extremely low for international calls.
Great customer service
I have been a loyal customer with Etel for the last 6 years and have had various services. I have had extremely positive customer service unlike the best telcos such as Telstra, and Optus.
They (ETEL) had always provide a reliable and honest customer service experience that has ensured that I continue to renew my contracts and increase my services.
Fantastic service and pricing
Switched from Telstra and must say that the customer support is a lot better. The coverage was great too, and I got more data for less money. I stream videos every day and never went over
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