Never Again - unreliable
We booked East Coast Van Lines in December 2015, to pick-up 16 chairs for a client of ours, from Melbourne and bring them to Brisbane. We booked well in advance.
These guys turned up at the pick-up point and their truck couldn't get close enough to the building, so without informing us, who were waiting in Brisbane, they left without picking up the chairs. Rather than simply carry the chairs out to the street. Meanwhile, we thought the chairs were on their way - when they failed to turn up we rang to ask why - we got the explanation then! By then, being the Christmas period, it was too late to get anyone else to pick the chairs up for us. We didn't get the chairs until the new year. This let our clients down , who were waiting for the chairs. If they had simply called us, on the day it happened, we would have had time to get someone else. Very disappointed - it caused us such an unnecessary headache.
Professional courteous and efficient furniture removalists
Had to transport Smeg retro fridge from Qld to NSW
ECVL were very professional, competitively priced ,very courteous and responded to all queries promptly.
Highly recommend East Coast Van Lines.
Will be using them again.
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