??!
1 photo
easyauto123

easyauto123 (page 2 of 5)

2.9 from 203 reviews · View Statistics

Reviews

  • Product Quality
    1.3 (44)
  • Return Claim MadeYes (6) · No (58)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
Valentine

ValentineSouth East Queensland, QLD

Horrible Customer Service!!!

published

I Put A Deposit On A Car Online, After Contacting Them I Was Told The Car Was Not Up To Standard & They Would Not Be Selling it. Ok That’s Fine But Where’s My $500 Deposit? Why Am I Chasing You? I Keep Getting Bounced Around With No Answers, Being Told I Will Be Called Back & Nothing!!! Horrible Communication!!!

Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!

If I could give 0 stars I would. Avoid like the plague!

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
Other Car Dealerships
Previous
Von Bibra
Von Bibra
4.5
(1,002)
Suttons
Suttons
4.5
(1,515)
OzCar
OzCar
4.5
(1,483)
carconnect
carconnect
4.6
(137)
Next
Rebecca

RebeccaSouth East Queensland, QLD

Poor Service

published

I went to the Hendra car yard. Staff were very busy, lots of waiting. I sold my car and purchased a car there. I am still chasing them for the money for my car, that they have had for over 3 weeks. Constantly being told someone will sort this out and call me back. Would not recommend to anyone. Very poor customer service.

Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Car Dealerships

Find out how easyauto123 compares to other Car Dealerships

Know better, choose better.

Compare all
Madhav S.

Madhav S.Perth, WA

  • 2 reviews
  • 1 like

Worst managerial ever

published

Went to easyauto123 joondalup and deal with staff member which couldnt clarify my enquiries so he passed over manager. He was very rude Rather than finding the solution or clarifying the customers enquiries, the manager started arguing with me for no reason. Didnt expect that from management level. Not happy with team and wont recommed anyone anymore

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Candice

CandiceGreater Melbourne (Inner), VIC

Useless

published

We drove over an hour to look at a vehicle they had advertised. They had listed it incorrectly and it was not the model advertised. We had to politely stand and wait while the salesman’s Erol finished his long personal call to point this out. Waste of time coming here don’t bother.

Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Dakota1

Dakota1Perth

  • 10 reviews
  • 17 likes

Lazy & Can't Be Bothered!

published
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Ashe

AshePerth, WA

Worst experience

published

I went to canning ville to check out a car and was treated poorly. Non-professional attitude towards their customer. Asked me to ensure that I will buy the car or else the sales person cant get the key for us to have a look. Firstly I felt awkward and then immediately my desire to make any purchase from them died. The sales person was getting frustrated to answer any question we had. Overall, It was a very bad experience.
In the end, I decided to go to Toyota dealership. Amazing experience, Professional attitude, Felt valued although it was a few bucks more but I am happy that I purchased my new car from them.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Worst car dealership I’ve ever been to

published

I was at the Seven Hills dealership and I am shocked at the way I was treated. The sales man told me he wasn’t going to take me seriously because I was young. He was completely agist and sexist. He refused to let me test drive the car and denied it had been in an accident when it had obviously been painted (the painted grey didn’t even match the original colour of the car). I will never come back here again. Low quality cars and even worse service.

Product Quality
Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!

Does not deserve even one star

published

They can somehow issue you with a safety certificate even when the car has a recall on it. And even though engine light came on literally 5 mins out of their warehouse was told there was no point bringing it in as it was not their problem to fix. 3 month warranty??? I call crap. And the service man laughed at me because I was upset that things were going wrong after less than 24 hours. NEVER recommend this place. Go elsewhere.

Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Car Dealerships

Find out how easyauto123 compares to other Car Dealerships

Know better, choose better.

Compare all
andrew w.

andrew w.Northern Region, NSW

Worst car yard ever

published

Were great when looking but after trying to get me to go through their finance after I specifically said I've already got pre approval elsewhere, she turned nasty and then decided to say they wouldn't give me a road worthy certificate for several days I demanded my deposit back, I'll get it don't worry. I'll never deal with them again !

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Abduraman

AbduramanGreater Melbourne (Inner), VIC

They're stupid

published

Terrible customers service and rubbish car.once you the car no talk to you even if you have warranty they don't care. I bought Toyota Camry hybrid and $1500 five years warranty

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Mcleans

McleansSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Hendra office never, ever, ever answer their phone

published

Excellent when purchasing the car, however once you have purchased its a diffrent story. Once you have bought the car they are impossible to contact and good luck getting any repairs done during your warrenty period.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Horrible

published

Weve been chasing our holding deposit and are now ringing everyday to get a resolution but just getting the run around. We were told 3 days - its been 3 weeks.

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Trussie

TrussieSouth East Queensland, QLD

  • 4 reviews
  • 2 likes
  • Verified customer

Full of lies

published
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
UNHAPPY HENDRA CUSTOMER

UNHAPPY HENDRA CUSTOMERSouth East Queensland, QLD

Disappointed hendra customer

published

Have contacted Hendra by phone and email but it seems if you want to claim against warranty you won’t get a reply we are still trying to get our radio fixed that was faulty from week one and on purchase we were told they will fix anything that goes wrong during your warranty Also have no reply to our question off when are they going to transfer ownership of our traded vehicle to them so I stop getting toll fees and renewal off registration

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Car Dealerships

Find out how easyauto123 compares to other Car Dealerships

Know better, choose better.

Compare all
shaun

shaunPerth, WA

  • 10 reviews
  • 6 likes

this car yard has some rubbish cars and are not easy to deal with!!!!!!!!

published

went to purchase a lx570 from these clowns.car needed about 5k spent on the paint,log books were not filled in but i was told i could ring a mate of the car yards and he knew the service history,are you kidding people want to see hard facts like log books not ring the salesmans mate for hopes and dreams pleased i still have my cash,buy from another yard what a joke

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
SteveB

SteveBPerth

  • 4 reviews
  • 1 like

Transfer Papers never logged

published
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

I would never ever use easyauto or their scam of a warranty

published

My car has never worked, they repaired it with second hand parts that didn't work and have ripped me off every way they possibly could
Stay away from easyauto123
Worst experience, would never recommend to anyone.
I have spent so much money trying to repair a car they've sold me eventhough I have a warranty and I still can't get it back on the road.
Zero help from any of their team and they ahg garage is awful

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Kepler T.

Kepler T.

  • 2 reviews
  • 1 like

Wouldn't go near Easy Auto 123

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Registration

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
See all easyauto123 reviews

Questions & Answers

James W.

James W.asked

Can you pay in cash for cars?

2 answers
wingnut
wingnut

you can pay cash for any car anywhere, easy auto123 will push you to get finance thru them because thats how they make money from the commissions. They dont get the commission if you pay by cash... suggest you buy a car from somewhere else

James W.
James W.

Cheers

Goldie

Goldieasked

I was told that the free easyauto123 Mechanical protection plan only covers cars built in Korea, Japan, and Australia, so my $27,000 Jeep Grande Cherokee didn't qualify - is that true? I had to pay over $2000 for a warranty, instead.
I would appreciate any answer, particularly if it came from the easyauto123 experts on warranties.

1 answer
S Bloomer
S Bloomer

Not sure but I have just had to take my Jeep Grand Cherokee overland back to the canning vale one because the transmission is clunking after only 1 day of having it, thats apparently covered by the basic one, I also had to purchased the 2.4k presidian warranty. So much for them making sure the car is mechanically sound prior to sale.

Tony

Tonyasked

What are ex gov charges ? Rego tranfer duty ????
are the Melb vehicles registered, if not how will I get it registered, or drive it home (SW Victoria)

No answers
See all easyauto123 questions

Get an answer from our members and Easyauto123 representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.