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easyauto123

easyauto123

2.9 from 205 reviews · View Statistics

Reviews

  • Product Quality
    4.3 (10)
  • Return Claim MadeYes (0) · No (12)
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Sandra

Sandra

  • 2 reviews

Collection of Subaru Forester

published

After confirming with a staff member previously that the above vehicle would be ready and available, we arrived to find that this was not the case. This was annoying as we had made a long journey to collect the vehicle, and in fact were told that the vehicle might not even be ready by the end of the day. However, to everyone's credit at the Brooklyn dealership, the `loose items' were attended to and we were on our way only some 30 minutes after we had anticipated. The `hiccup' had been caused but a seemingly communication break down, which happens everywhere from time to time. We are in no way critical of the friendly staff.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Susan and Andrew

Susan and Andrew Greater Melbourne (Metropolitan), VIC

Recently Purchase a Holden Trax from 123 Brooklyn Salesperson Sonny and Business Manager Alistair A1

published

Our experience with them was that of professionalism and a supportive approach. The follow-up they provided was great and we recommended everyone who is looking for a used car to give them a go.

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elliesfather

elliesfatherPerth, WA

Excellent car, arrogant salesman, great after sales team.

published

Great car for a good competitive price however, no trade in, no finance, cash buy ($14500-00) perfect customer. The salesman wouldn’t throw in a set of mats. He’d sell us a set for $100. Take it or leave it attitude, I’ll sell the car to someone else, very arrogant. We liked the car so we went with it however, after sales threw in a set. Which, to be fair, they should of. On collection, his face hit the floor. Would I buy from them again, yes. Only because of the after sales team, not the salesman. ( Golden boy my ....).

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Alan

AlanPerth, WA

Great Experience, Great Car.

published

I recently contacted the Joondalup Branch about a car I had seen on their website. Alistair contacted me and answered all the questions I had. When I got home from work I was able to view the car and drive it with him. I asked for a couple of items to be corrected on the car and they were sorted in a timely manner. Great exp especially as FIFO can normally be a pain. Thanks Easy Autos

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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JER

JERWestern Australia

A great experience only to be let down

published
Incentivised ReviewNo
Return Claim MadeNo
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Richail

RichailPerth, WA

Good service

published

We went to Joondalup dealt with Jaryd excellent service. Lots of choice dealt with issues I had in a leasing manner. I wouldn’t hesitate in going back and would recommend a visit

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Good sales

published

Joondalup store...... Jarod was our salesman & he was very good, not pushy & tried his best to understand what I wanted, Robin in finance is a lovely fellow & helped us out with insurance, I am happy with what I purchased (so far)

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Nick Denvir

Nick DenvirPerth, WA

Edgewater

published

Dave and Shane went above and beyond to help my daughter buy her first car.at Easyauto123 Edgewater.
They were informative with fair pricing and did their best to get her car before Xmas. Cheers Boys. Nick

Incentivised ReviewNo
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Petro Z.

Petro Z.Perth, WA

  • 4 reviews
  • 2 likes

Great service

published

5 Stars to Kris. When we arrived on Saturday at EasyAuto123 Joondalup, my husband and I were greeted by Kris. He showed us around, arranged for 2 test drives and later let us browse some more. When we decided on a car, Shane crunched the numbers for us. The application for finance went through smoothly and on Monday we collected our car. We would definitely recommend EasyAuto123 to friends and relatives.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Angela

AngelaSydney, NSW

Great experience

published

Very impressed with the service, knowledge and advice from Sam (and Steve) Thank you for your honesty and integrity. A pleasant stress free experience to purchase a used car at the best price

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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SatisfiedCarolineSprings

SatisfiedCarolineSpringsGreater Melbourne (Outer), VIC

  • 2 reviews

Thumbs up Melbourne branch

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Great Service

published

Kris was great, fast and efficientat Joondalup depot. Didn't push finance or warranties as I was already sorted elsewhere. Cars are in great condition
Would recommend to anyone else
Thank you guys

Incentivised ReviewNo
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Kevin

KevinGreat Southern, WA

They did the right thing!

published

I recently purchased a second hand vehicle from this company... Thirteen days later it broke down!! We were informed it was not a warranty covered problem and handed a $700 bill!!! However after a conversation with the manager the bill was paid even tho not abliged to. Service was greatly appreciated.

Incentivised ReviewNo
Return Claim MadeNo
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Stevo59

Stevo59Western District, VIC

  • 2 reviews
  • 1 like

Fuss free car sales

published

Found a car I was interested in online, a Mazda CX-5 , looked like a great car! Rang up and spoke to Jai, I explained I couldn't get to see it for 7 days because of work commitments. Jai said I could put a small deposit down and they would hold the car until I could get to look at it. Spoke to Jai several times over the week, he gave me some more info and told me the car was ready to drive out, if I liked it! Finally got to Easyauto123 and as promised the car was there waiting and looked fantastic! All of their cars in their huge shed looked really great, they were all gleaming! There was no pressure and the whole process was fuss free! Thanks Jai, very good service! I would recommend this company to family and friends!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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New Vehicle Owner

published

I had been interested in a certain vehicle for 2 years and then the perfect opportunity arose. Price was right, mileage was great so I finally made my move to own one.
Was greeted by Nathan at Easyauto123 Canning Vale, went for a test drive, and for a secondhand vehicle, it was in great condition. Being a car enthusiast, I looked in places for certain things not normally done by people. SOLD I said. Thanks Nathan and Hayden for the hassle free customer support.
Top service from these two guys, cheers. Happy customer

Incentivised ReviewNo
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BetterInformedNow

BetterInformedNowPerth, WA

  • 2 reviews
  • 4 likes

Lovely salesman - But with the motor industry there is always something you wish you had understood before the sale.

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Raving over our Rav!

published

We found the staff at Easyauto123 Brooklyn, Victoria very easy to communicate with. In person, on line, and on the telephone. After we had made our selection and agreed to return to collect the car they actually collected us from the local railway station. Mandy, Joel, Christopher and Andy were very helpful and always friendly and polite. James was not involved with our particular purchase, however, he was also part of a great professional but friendly team.Nothing was too much trouble. Thanks guys.

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Website is poor

published

Most of the cars advertised dont have images. A bit pointless for a car sales website. So much for shopping online.

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Ok

published

Went into Hendra easyauto 123 and put a desposit on a iload on Tuesday Gerard was awesome to deal with. But only person letting the team is Taylor in finance just not letting u no what’s going on with finance

1 comment
Easyauto123
easyauto A.Easyauto123

Hi Kylie, sorry you hear you feel this way. We have been in touch with you to discuss further.

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wglenn

wglennSydney, NSW

  • 7 reviews

I don't like car dealers

published

Normally I'm skeptical of car dealers. Today was a nice change.
Jason, the rep we dealt with initially, was in my opinion, near perfect in his role. He presented the car, allowed me to assess with no pressure. When I asked a question his answers were accurate (in my opinion, I'm an engineer). He loves cars
Later I met with Goran (Team Leader). All good so far.
The car was "as described"
Deal isn't concluded yet but, so far so good

2 comments
wglenn
wglenn

10 days later. All good. Car is great

Easyauto123
easyauto A.Easyauto123

Wgless, wow! Thank you so much for this great 4-star review. We're very happy you've had a great experience. We’re here for you anytime.

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Questions & Answers

James W.

James W.asked

Can you pay in cash for cars?

2 answers
wingnut
wingnut

you can pay cash for any car anywhere, easy auto123 will push you to get finance thru them because thats how they make money from the commissions. They dont get the commission if you pay by cash... suggest you buy a car from somewhere else

James W.
James W.

Cheers

Goldie

Goldieasked

I was told that the free easyauto123 Mechanical protection plan only covers cars built in Korea, Japan, and Australia, so my $27,000 Jeep Grande Cherokee didn't qualify - is that true? I had to pay over $2000 for a warranty, instead.
I would appreciate any answer, particularly if it came from the easyauto123 experts on warranties.

1 answer
S Bloomer
S Bloomer

Not sure but I have just had to take my Jeep Grand Cherokee overland back to the canning vale one because the transmission is clunking after only 1 day of having it, thats apparently covered by the basic one, I also had to purchased the 2.4k presidian warranty. So much for them making sure the car is mechanically sound prior to sale.

Tony

Tonyasked

What are ex gov charges ? Rego tranfer duty ????
are the Melb vehicles registered, if not how will I get it registered, or drive it home (SW Victoria)

No answers
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