Recently Purchase a Holden Trax from 123 Brooklyn Salesperson Sonny and Business Manager Alistair A1
Our experience with them was that of professionalism and a supportive approach. The follow-up they provided was great and we recommended everyone who is looking for a used car to give them a go.
Great Experience, Great Car.
I recently contacted the Joondalup Branch about a car I had seen on their website. Alistair contacted me and answered all the questions I had. When I got home from work I was able to view the car and drive it with him. I asked for a couple of items to be corrected on the car and they were sorted in a timely manner. Great exp especially as FIFO can normally be a pain. Thanks Easy Autos
Joondalup store...... Jarod was our salesman & he was very good, not pushy & tried his best to understand what I wanted, Robin in finance is a lovely fellow & helped us out with insurance, I am happy with what I purchased (so far)
5 Stars to Kris. When we arrived on Saturday at EasyAuto123 Joondalup, my husband and I were greeted by Kris. He showed us around, arranged for 2 test drives and later let us browse some more. When we decided on a car, Shane crunched the numbers for us. The application for finance went through smoothly and on Monday we collected our car. We would definitely recommend EasyAuto123 to friends and relatives.
Thumbs up Melbourne branch
They say the best way to measure a car dealership is when there are problems. Mine involves a combination of fuzzy window tints, broken brake lights, forgotten screws and a slight inconsistency when it comes handling customer pricing negotiation for what is essentially a fixed price model.
Whilst they aren't the most responsive at times (assuming one with zero patience), with some slight persistence, common sense and enough time allocated for follow-ups, I can honestly say the Melbourne folks have come good on their every word and commitment.
Fuss free car sales
Found a car I was interested in online, a Mazda CX-5 , looked like a great car! Rang up and spoke to Jai, I explained I couldn't get to see it for 7 days because of work commitments. Jai said I could put a small deposit down and they would hold the car until I could get to look at it. Spoke to Jai several times over the week, he gave me some more info and told me the car was ready to drive out, if I liked it! Finally got to Easyauto123 and as promised the car was there waiting and looked fantastic! All of their cars in their huge shed looked really great, they were all gleaming! There was no pressure and the whole process was fuss free! Thanks Jai, very good service! I would recommend this company to family and friends!
New Vehicle Owner
I had been interested in a certain vehicle for 2 years and then the perfect opportunity arose. Price was right, mileage was great so I finally made my move to own one.
Was greeted by Nathan at Easyauto123 Canning Vale, went for a test drive, and for a secondhand vehicle, it was in great condition. Being a car enthusiast, I looked in places for certain things not normally done by people. SOLD I said. Thanks Nathan and Hayden for the hassle free customer support.
Top service from these two guys, cheers. Happy customer
Raving over our Rav!
We found the staff at Easyauto123 Brooklyn, Victoria very easy to communicate with. In person, on line, and on the telephone. After we had made our selection and agreed to return to collect the car they actually collected us from the local railway station. Mandy, Joel, Christopher and Andy were very helpful and always friendly and polite. James was not involved with our particular purchase, however, he was also part of a great professional but friendly team.Nothing was too much trouble. Thanks guys.
I don't like car dealers
Normally I'm skeptical of car dealers. Today was a nice change.
Jason, the rep we dealt with initially, was in my opinion, near perfect in his role. He presented the car, allowed me to assess with no pressure. When I asked a question his answers were accurate (in my opinion, I'm an engineer). He loves cars
Later I met with Goran (Team Leader). All good so far.
The car was "as described"
Deal isn't concluded yet but, so far so good
Questions & Answers
I was told that the free easyauto123 Mechanical protection plan only covers cars built in Korea, Japan, and Australia, so my $27,000 Jeep Grande Cherokee didn't qualify - is that true? I had to pay over $2000 for a warranty, instead.
I would appreciate any answer, particularly if it came from the easyauto123 experts on warranties.
Not sure but I have just had to take my Jeep Grand Cherokee overland back to the canning vale one because the transmission is clunking after only 1 day of having it, thats apparently covered by the basic one, I also had to purchased the 2.4k presidian warranty. So much for them making sure the car is mechanically sound prior to sale.
What are ex gov charges ? Rego tranfer duty ????
are the Melb vehicles registered, if not how will I get it registered, or drive it home (SW Victoria)
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