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eBay

eBay (page 2 of 60)

2.1 from 1,181 reviews

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Reviews

Review distribution

5 star
147
4 star
142
3 star
78
2 star
86
1 star
728

Fake Australian sellers

published

Sick of choosing "Australia only", then after purchasing item, find out there is a huge delay because the supposed Australian seller is importing the order from China. Goods arriving well after the date they are supposed to be delivered. Ebay have lost all credibility by allowing these fraudulent practices to go on.

Return Claim MadeNo
Used service as a:Buyer

Very poor . Sellers lie about where they are and my bank is charging international bank fees .

published

Have contacted numerous times and told will get a response and still nothing . Even got charged international charge by my bank to renew eBay plus membership in Australia. False fake and phone . I have been a faithful loyal customer for years and this is how you get treated .
Well it’s goodbye eBay and hello Amazon au who know good customer service .

Product Quality
Return Claim MadeNo

L_Parsons

L_ParsonsNSW, 2155

  • 20 reviews
  • 26 likes

No longer trustworthy

published
Shipping
Return Claim MadeNo
Used service as a:Buyer
Kathleen7

Kathleen7AU

  • 4 reviews
  • 4 likes

Little person is good. Organization found wanting.

published

Ebay member for sixreen years and it's fine if the transaction is problem free and reasonable.
The behemoth is the problem. It's global shipping programme introduced about five years ago is an absolute rort when buying from overseas. Convenient for the seller who usually doesn't understand the consequences for the buyer. Ebay's problem resolution process is about making it as difficult as possible until you give up. Just like a bunch of lawyers!

Return Claim MadeNo

Andy R.

Andy R.

  • 3 reviews
  • 2 likes

wish a could give zero star

published

I am sick of eBay and i will only buy stuff i that is under $10 from now on in the last 6 months i have both 4 items and 2 of them have been faulty yes seller does say return item but at my own cost, that cost would be more than the item good buy ebay i will go back to going to shops for goods at leased you have better chance of refund as you can show damaged goods not happy

Return Claim MadeNo
Used service as a:Buyer

Sanach

SanachGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Lots of options

published

Been purchasing lot of stuffs from ebay and its been good so far. Buyer protection is very good. Think it's better to stack up ebay gifts cards on offee and buy stuffs during ebay sale.

Return Claim MadeNo
Used service as a:Buyer

klubear

klubearGreater Melbourne (Inner), VIC

  • 14 reviews
  • 10 likes

no professional organisation takes money without warning.

published
Product Quality
Return Claim MadeNo
Used service as a:Buyer

Harry

HarryNewcastle

  • 6 reviews
  • 7 likes

Operates outside of australian consumer law

published

Purchased a buy now car spare part that failed after 4 mths. Was told by seller that they only needed to comply with ebay 3 mth warranty. Checked with Aust consumer law and found ebay not exempt. However to get help from ebay is like pulling teeth. The feedback system should have a follow up section where you could lodge after 6 mths or so . That way a true picture of what you are buying is more real. Repco with warranty from now on.

Product Quality
Return Claim MadeNo
Used service as a:Buyer

Forget Boost

Forget BoostVictoria

  • 10 reviews
  • 14 likes

Don't expect fairness from eBay. It's all about the money.

published

I am a long term eBay buyer but a recent event has caused me to close my account. They are very unfair. Gave me an unpaid item strike without the right of appeal even though seller admitted listing was misleading and deceptive. Good bye eBay.

Product Quality
Return Claim MadeNo
Used service as a:Buyer
Sharon C.

Sharon C.Greater Melbourne (Outer), VIC

  • 3 reviews
  • 4 likes

Sales Drop Unless You Pay For Ebay Plus???

published

I have been a seller for 10 years listing Retro furniture, collectables, books etc..My sales dropped to nil suddenly , ( I have about 25 to 30 listings, always)
I have now realised this drop in sales started when they introduced Ebay Plus and I did not subscribe as I already pay them huhebamounts in Final Value Fees.
I recently accepted an Ebay Plus free subscription for three months, sure enough sales sales sales. After the trial I elected not to pay their $50 Ebay Plus fee (I already pay them 10%)...Straight away, sales stopped Dead..Ebay have obviously manipulated their listings to cater for people who pay a fee of $50...What is the fee for, what is the benefit to the seller? A Govt Consumer watchdog need to take a good look at this?

Product Quality
Return Claim MadeNo
Used service as a:Seller

Paul K.

Paul K.

  • 2 reviews
  • 4 likes

Ebay Plus is a rip off!!!

published

Accepted the trial and paid for ebay plus when it was introduced. All great and very happy until it came time for renewal. Paid my membership and ever since, the flybuys I am supposed to be awarded have been halved. As an ebay plus member, supposed to earn double flybuys points which means 1 point per dollar. Has been reverted to half a point since my membership was renewed and after 4 calls to the supposed dedicated ebay plus customer service and them saying they will escalate it, almost four weeks later nothing has been done. They can't explain why and can't work out how to fix it. Useless waster of money. Time to go to the ACCC.

Product Quality
Return Claim MadeNo
Used service as a:Buyer

kard s.

kard s.Sydney Surrounds, NSW

  • 3 reviews
  • 4 likes

Do not sell on Ebay!

published

I sold an item, an oven for the first time, after buying many things over 15 years. Buyer returned, I had a correct listing, but Ebay and Paypal froze my Paypal funds, After rejecting the return, I ended up having to pick up the oven my self. There were no seller guarantees, I was threatened with letting the buyer keep the item and Ebay refunding the buyer, if I didn't pick it up, even though they asked the buyer to return the item to me. There is too much stress selling things on Ebay do not waste your time. You get treated like a criminal if the buyer decides to make a claim. Paypal fees are 2.6%, and Ebay fees about 10% for selling.

Product Quality
Return Claim MadeNo
Used service as a:Seller

Absolute joke of a company, only care about taking your money

published

EBay australia is an absolute pathetic joke of a company who push their buyer protection but in reality only help the sellers who bring them big money. Theiving criminals who must be avoided at all costs, 2 stars is 2 to many.

Product Quality
Shipping
Used service as a:Buyer

Patrick A.

Patrick A.Perth, WA

If you are a seller listing luxury clothing/items, don't waste your time. eBay & their customer service is Rubbish

published
Return Claim MadeNo
Used service as a:Seller

Product purchase Funnyhouse seller

published

I purchased a 3m airtrack from Funnyhouse seller and product does not hold air due to poor manufacture. Seller ya sheen promising to replace and continually lies and advises it has been shipped and nothing arrives. Funnyhouse is not a reputable business and would NOT recommend purchasing from this business.

Product Quality
Used service as a:Buyer
KellieL

KellieLSydney

  • 21 reviews
  • 7 likes

No longer using

published

I have bought and sold hundreds of items and never had an issue, I accept the fees are high and still chose to sell using EBay.

My issue relates to an item I recently bought that was sent from the UK.

I never received it and Ebay refused to give me a refund despite Australia Post records showing the signature upon receipt was not mine.

The seller obviously addressed it wrong but Ebay failed to take any responsibility for the error.

Return Claim MadeYes
Used service as a:Buyer

Mark T

Mark TMelbourne

  • 3 reviews
  • 1 like

One star is too much!

published

Sold an item through ebay (dealt with Yvette). Buyer f*%#@ item by either dropping it or seriously mishandling it. Returned and refunded in good faith as was away on business, when I returned I saw that there were significant new dints and scratches which caused major failure in item. Will never deal with again and I would never recommend to anyone.

Product Quality
Return Claim MadeNo
Used service as a:Seller

head

headsydney

  • 29 reviews
  • 24 likes
  • Verified customer

You list they fail to pay

published

You list a item,the buyer fails to pick up and pay,
And you are the one that has to wait 10 days for the failed payer to agree to the cancellation???
Some thing wrong here

Return Claim MadeNo

Bradj

BradjHunter Region, NSW

  • 11 reviews
  • 5 likes

Good, but needs to be sorted.

published

I have bought 2 of these catch cans on EBay. Very well priced and do a great job, but issues with both. First one had a dodgy thread which secures the lid to the body, hence I bought a second one. Second one was missing the base plug, so had to use the plug from the first one I bought. The cans work well and clean most of the oil & soot, but inlet size hose barb is too small for a Toyota. Comes with 14 & 10mm tails, needs to be at least 16mm. Compared to other products, they are good value, but to clean them out, you need to pull it apart and make a new gasket.


mitchger

mitchgerSydney, NSW

  • 35 reviews
  • 12 likes
  • Verified customer

A rip-off

published

Very expensive, fees galore and on top of that you'll be charged PayPal fees. I tried to get around these issues by not accepting PayPal however buyers expect it and won't pay when they realise you don't offer it. I also accepted an offer to list items for $1.10 on weekends but eBay didn't honour the terms of the offer and went ahead and charged the full standard fees! They claimed I didn't click accept on the offer however I clicked it when I received it and then I went back and clicked it again before posting. Don't waste your time and money - it's not worth it.

Product Quality
Return Claim MadeNo
Used service as a:Seller

Page 2 of 60

Questions & Answers

Marie W.

Marie W.asked

Has anyone had messages from eBay asking for credit card details for a item that was never purchased.i have never brought anything off ebay

2 answers
Fire4FX
Fire4FX

Sounds like a phishing scam. You can usually tell if you've opened the email & the reply email address looks like random text & appears dodgy.

john smith
john smith

its a scam its been going on for a while


Len1010

Len1010asked

Why does E-bay mark items as being delivered when tracking clearly shows the items being in another town?

2 answers
Len1010
Len1010

Why does E-Bay show items as being AUSTRALIAN STOCK when they come from China.

lovemyhome
lovemyhome

It's not eBay that marks it Delivered, it's the courier. eBay just shows you what online tracking says.


Tiny.w

Tiny.wasked

is it safe to get an iphone from ebay? who has got one from ebay?

4 answers
V.conn
V.conn

I bought one 2 years ago from eBay it was fine maybe had some refurbished parts. It just depends on who you buy off

Len1010
Len1010

Three years ago Fine But from my recent bad dealings I would advise you to look elsewhere.

Gaz
Gaz

It seems that some overseas companies say they are in Australia and clearly not from my experience so no I wouldnt


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