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eBay

eBay (page 2 of 67)

2.0 from 1,334 reviews

Reviews

(159)
(147)
(82)
(91)
(855)
  • Product Quality
    1.6 (251)
  • Return Claim MadeYes (88) · No (210)
  • Shipping
    1.9 (136)
  • Used service as aBuyer (192) · Seller (66)

Reviewer Photos & Videos

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Belinda T.

Belinda T.Sydney, NSW

Sellers can have genuine negative reviews deleted by Ebay

published

Bought item from Ebay over a week ago but the item never arrived. I left honest 1 star experience rating because it never arrived. Seller was able to get eBay to delete it because she has a 'good rating'. Wasn't able to complain either or repost. Im sure most people would say not receiving your order is a terrible experience. Ebay is fraudulent!!

Product Quality
Shipping
Return Claim MadeNo
Used service as aBuyer
See all answers
Snuppy

SnuppySouth East Queensland, QLD

  • 4 reviews

Satisfied customer since 2003

published

EBay is my go to spot for all my online shopping. I love the ability to search for something locally or from overseas. The rating system for sellers is accurate and a good incentive for sellers not to be dodgy. If I ever run into a problem eBay's got my back, especially if you use PayPal to pay. I recently signed up to be an eBay plus member and it is well worth the money in postage savings and exclusive discounts. EBay even has a phone number where you can call and speak to a real person if you have to. I've used eBay as a seller and had my own personal online garage sale. They even take care of the postage costs where you just print a label and they charge your Paypal account. It really doesn't get any easier than that.

Product Quality
Shipping
Return Claim MadeNo
Rob S

Rob SSydney

  • 3 reviews
  • Verified customer

Ebay and seller in CAHOOTS! THIEVES. Would not refund on item not received!

published
Return Claim MadeYes
Used service as aBuyer
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Melanie R.

Melanie R.Wide Bay-Burnett, QLD

disgusted in ebay

published

I am disgusted in ebay for allowing sellers to sell products (toilet paper) at inflated prices....
These prices are disgusting and ebay your responsible for controlling peoples madness and taking advantage of people who know, know better..... Disgusted in you

Product Quality
Return Claim MadeNo
Used service as aBuyer
GrillaBBQ

GrillaBBQBrisbane

  • 24 reviews
  • 4 likes

eBay profits from coronavirus

published

eBay is allowing people to sell products at highly inflated prices that exploit the old and the infirm due to fears around the coronavirus I have deleted my account and will never use these people who are devoid of any humanity.

Product Quality
Shipping
Return Claim MadeNo
Used service as aSeller
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Vck

Vck

  • 7 reviews

eBay 10% final sale commission rip off

published

eBay was great at the beginning because there was no competitors and we did not care much of their final sale commission of 10% but it has been two decades and there is so many other advertising platforms now but eBay still charges 10%, eBay free insertion fee means nothing.

Return Claim MadeNo
Used service as aSeller
mike

mikeWANNIASSA

  • 30 reviews

They try to charge for items you didnt sell on eBay

published

I got a statement from eBay and i was shocked to find they were charging me for items and postage for things i withdrew from the site. I have given up trying to contact them and point out their mistake, they dont care and just keep sending me threatening emails, if i dont pay i will be suspended, so suspend me i dont care. You used to be very good, but now your just greedy like all the rest and dont care about people who once trusted you.

Product Quality
Return Claim MadeNo
Used service as aSeller
Sam

SamAU

  • 3 reviews

eBay unhelpful and untrustworthy

published
Return Claim MadeNo
Used service as aBuyer
Bob

BobSydney

  • 4 reviews

Good on buyer protection but Lots of dodgy sellers

published

Ebay is a good platform I think compared to other online stores, except Amazon. I only rate Amazon better due to their rating system on products every seller sells. In contrast, in ebay most items have no review or rating, therefore lot of them are very poor quality. Lot of sellers are dodgy here as well, saying the items are locally shipped whereas actually from overseas and most sellers are from China based.

Ebay provides option to pay through Paypal and other systems which is better compared to Amazon. I had no issues with items and customer services from Ebay. In fact, the customer service is very good once you raise it properly.

Product Quality
Shipping
Return Claim MadeNo
Used service as aBuyer
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Nancy S.

Nancy S.Greater Melbourne (Metropolitan), VIC

  • 3 reviews

Disgraceful customer service

published
Return Claim MadeYes
Used service as aBuyer
Prasun

PrasunGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • Verified customer

Biased marketplace managed by Inefficient people. Rob both buyers and sellers money through all possible ways.

published

To the buyers and sellers...avoid them and promote local marketplaces. Most of the people who work there dont even know what they are talking about. Complete waste of time and money.

Product Quality
Return Claim MadeYes
Used service as aSeller
Kathleen7

Kathleen7AU

  • 6 reviews

There are better places to buy and sell.

published

In my experience (member 17 years), trying to contact eBay is like butting your head against a brick wall. It removed my right to give a seller (positive) feedback for no reason I could fathom. The item was bought mid Feb. 2020 and received ten days later. Alarming the arbitrary control this foreign organisation exercises - over buyers in particular.

Return Claim MadeNo
Used service as aBuyer

ZERO stars - Thieves!

published

ZERO stars - Ebay charges you wild amounts for selling small items! They will charge you months later!

Save your money and stick to selling on other free and fair websites such as gumtree and facebook

Product Quality
Shipping
Return Claim MadeNo
Used service as aSeller
See all answers
Gina59

Gina59Mid North Coast, NSW

  • 44 reviews
  • 4 likes
  • Verified customer

Sellers are not based in Australia & ITEM to be sold NOT in Australia & seller can't speak English properly

published
Product Quality
Return Claim MadeNo
Used service as aBuyer
Debbie

DebbieSydney, NSW

  • 3 reviews

Would not refund on item i did not receive

published

I had an account with EBay and purchased a remote for Apple box. I did not receive this item and did a complaint to EBay. What a waste of time that was. They would not over turn their findings because the seller said he sent it. I read reviews after this about the same seller and these people had not received their goods.
WoW EBay we must be all liars then. The seller must be the innocent one in all these cases NOT.

Product Quality
Return Claim MadeYes
Used service as aBuyer
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Freddy Farbuckle

Freddy FarbuckleSouth East Queensland, QLD

  • 15 reviews

E BAY TRICKSTER'S TRICKS

published

BEWARE THE E BAY TRICKSTERS! Those who use the Australian flag in their adverts on Ebay are often foreign crooks selling their rubbish which often is on the high seas, weeks away from the buyer. Rarely do Australian sellers use the flag. Another trick is with free post though it's not posted though couriered by the infamous Slow Way Couriers. The 80 character limit on feedback is to help the scammers, not the buyers. When the scammers get to a low review score total they change their E bay name & start all over again with 100%.Obviously Ebay is well aware of these scams but aid & abet them to ensure their commission.

Used service as aBuyer
william

williamGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Promotion codes

published

A reduction of $200 was displayed under the bid now button. Press and get a code.
I pressed and god the code then I placed my bid to make sure I got the code. This was a 9 day auction, I won the auction and cake to enter the code and it did not work.
Contacted eBay and was told that it code of been a glitch lol, then I asked for manager and then got told that code had expired.
eBay know that the auction will end in 9 days so why put a code that will expire before then. They did not honour the code and now I am paying $200 more for an item.
Do not trust them. Code: PICK100

Product Quality
Return Claim MadeNo
Used service as aBuyer
Sue L

Sue LBrisbane

  • 2 reviews
  • Verified customer

Buyer Beware

published
Product Quality
Return Claim MadeYes
Used service as aBuyer
Trevor M.

Trevor M.Sydney, NSW

eBay provides little support for sellers by overcompensating buyers freedoms - Look elswhere

published
Product Quality
Return Claim MadeYes
Used service as aSeller
Joie

JoieSydney, NSW

Scam !!!

published

I purchased the catit cat water filler, this is copy! not real products and long time delivery, I commented after I receive my order........ I also received the bother emails., the sender requested me change the negative feedback to positive feedback! Don’t buy from this account #BESTSELLING 1010#

Product Quality
Shipping
Return Claim MadeNo
Used service as aSeller
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Page 2 of 67
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Questions & Answers

olivera

oliveraasked

what was everybody experiemce buying mobile phone on ebay is it safe or is better to stay away

1 answer
micheal
micheal

all you really need to do is have a look at the all negative reviews about the scams & make up your own mind

Marie W.

Marie W.asked

Has anyone had messages from eBay asking for credit card details for a item that was never purchased.i have never brought anything off ebay

4 answers
Fire4FX
Fire4FX

Sounds like a phishing scam. You can usually tell if you've opened the email & the reply email address looks like random text & appears dodgy.

john smith
john smith

its a scam its been going on for a while

Julian
Julian

Dodgy scam , a bit like eBay really. Used to be good before the scammers took over .

Len1010

Len1010asked

Why does E-bay mark items as being delivered when tracking clearly shows the items being in another town?

3 answers
Len1010
Len1010

Why does E-Bay show items as being AUSTRALIAN STOCK when they come from China.

lovemyhome
lovemyhome

It's not eBay that marks it Delivered, it's the courier. eBay just shows you what online tracking says.

Julian
Julian

@ Len1010,
Tax avoidance scam to save the 10% GST which applies to products sent from overseas, eg. from China as well as taking advantage of low postage charges. If you take a look at Aus Post domestic charges you quickly realize that expecting to buy an item for under 10 bucks locally with free delivery include is not realistic.
With most Chinese made products Aust based sellers either buy in bulk from Alibaba and try to compete with Chinese based sellers or for low volume items they order from AliExpress and item is shipped directly to you.
May as well cut out the middleman and order directly from China. ;-)

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